Hotels near Franciscan Convent of Santa Ana Old Museum

"El staff es muy servicial pero no eaperen que funcione como hotel de cadena con servicio las 24 horas del día. El único detalle es que la regadera tiraba mucha agua hacia el piso del cuarto de baño. Las habitaciones no tienen aire acondicionado, las noches que fuimos fueron frescas entonces no tuvimos problema, pero punto a conaiderar."

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"The lady at the property was very caring and professional. "

"Todo muy bien…."

"The room was very clean and the staff were courteous and helpful. The hotel itself is a colonial gem. The location can’t be beat. "

"Quiet and clean"

"Unfortunately, our experience did not meet expectations. The staff was very unresponsive—after ordering room service, it never arrived. When booking a pontoon ride, we were initially quoted one price, but on the day of the excursion we were asked to pay more, which led us to cancel altogether. Mayra at the front desk was particularly dismissive and unhelpful when we raised concerns. While the hotel itself is nice, the food was overpriced and lacked authentic Mexican flavor. We stayed in the Four Islands room, which had a terrible, pungent sewer smell that made the stay uncomfortable. Overall, the property has potential, but the service and maintenance issues significantly impacted our experience."

"Wonderful and peaceful place! Owner, Rafael made the stay even better. Do not miss out on the tranquil and yet luxury like setting. They go out of their way to make your stay the very best experience."

"Solamente tuvimos un problema para pagar con tarjeta ahí en la propiedad pero la señora tuvo la amabilidad de darnos en cuarto y esperarnos para sacar efectivo."