Hotel Dekat Frainslake Sands

"We arrived to no one around and after walking around the property finally saw an envelope with our name on it and our key. Our room smelt moldy and damp. The carpet was dirty and the walls were peeling. The beds were very uncomfortable. It was shocking to see after such a high rating. The yard was unkempt and there was a general air of neglect about the whole place. "

"Food was ok Room budget ok, Staff Reception lady ok, restuarant lady friendly and patient. Bar Staff surly not impressed. Booked through booking .com booked 2 rooms 1 double and 1 twin for £70 each Actually paid for 2 rooms £72 each and it was 2 doubles"

"Nice clean room, unfortunately the window lock was broken, and it was quite noisy on the Saturday night. Friendly helpful staff, adequate breakfast. Quite expensive bar."

"Nobody at the property when we arrived, had to wait 10 minutes for the housekeeping lady to arrive. She was great and very apologetic. Room was freezing on arrival."

"One"

"We had really good stay. The property was fantastic with amazing views over the bay from the decking. Only downside was we had to provide our own towels & the tv constantly keep turning off. Other than that brilliant"

"Very nice and calm hotel. Very friendly people and reasonable prices"

"Set well off the beaten track among really nice gardens, not close to town, but within a few minutes drive, this a rather stately BnB. Our room was very spacious."

"Breakfast was excellent! Lots to choose from . Staff were really helpful & friendly. Just what we were looking for at Elm Grove lovely & relaxing place to stay ☺️ lots of advice on places to see like caldey island which was amazing. "

"The service was great, though my suggestion is that it is difficult to pair with an extended stay when you booked a short stay. The long-stay owners were extremely loud on the last day. Overall, a three-star from me, just because the service was good."

"It’s an old property with limited amenities. But it’s well kept and clean. Price is on higher side based on what they offer. Food at restaurants and breakfast are very good. So don’t go out for food if you are staying here."

"Pleasantly surprised, wouldn’t have thought to choose a YHA in the past but price for a private en-suite room was very reasonable. Cafe on site, well stocked kitchen for self-catering, free parking and short walk to the beach. Later check in than I’m used to (5pm) was the only downside. "

"Very nice room with very nice hosts. The bed was very comfortable and the shower was nice and powerful. Breakfast was plentiful and very good. Stunning views from room and easy walk to restaurants and beach. "

"Excellent stay. Staff were lovely and the breakfast was delicious. Spuerb location."