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Reviews of Tru by Hilton North Richland Hills DFW West

2.5 out of 5
Tru by Hilton North Richland Hills DFW West
1500 Weyland Dr., North Richland Hills, TX

Reviews

8.6

Excellent

Rating 10 - Excellent. 48 out of 72 reviews" "
Rating 8 - Good. 11 out of 72 reviews" "
Rating 6 - Okay. 3 out of 72 reviews" "
Rating 4 - Poor. 4 out of 72 reviews" "
Rating 2 - Terrible. 6 out of 72 reviews" "

9.4/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Emily

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean
Stayed 2 nights in May 2024
Response from P PATEL on 10 May 2024
We appreciate you taking the time to write this review. We are delighted that we could ensure a comfortable stay during your visit. Thank you once again for your stay and your feedback and we look forward to welcoming your back to TRU by Hilton North Richland Hills DFW West.

10/10 Excellent

Eduardo

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean. Bed was very comfortable.
Stayed 1 night in May 2024
Response from P PATEL on 10 May 2024
We appreciate you taking the time to write this review. We are delighted that we could ensure a comfortable stay during your visit. Thank you once again for your stay and your feedback and we look forward to welcoming your back to TRU by Hilton North Richland Hills DFW West.

10/10 Excellent

leia

Travelled with partner
Liked: Amenities
Very awesome stay
Stayed 1 night in May 2024
Response from P PATEL on 10 May 2024
We appreciate you taking the time to write this review. We are delighted that we could ensure a comfortable stay during your visit. Thank you once again for your stay and your feedback and we look forward to welcoming your back to TRU by Hilton North Richland Hills DFW West.

2/10 Terrible

Isatta

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
They tow cars over there- I would never recommend!!
Stayed 1 night in Apr 2024
Response from P PATEL on 10 May 2024
Hello, I'm sorry to hear about your car got tow but hotel never called the tow company. We appreciate you taking the time to write this review

8/10 Good

Brandi, Pueblo West

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was a little frustrated with checking in later than my time due to room not being ready. The only other issue I had was their car charging stations outside their building were not working. This made me have to drive to another spot to charge our car and sit there for an hour to rapid charge.
Stayed 3 nights in Apr 2024
Response from P PATEL on 10 May 2024
We appreciate you taking the time to write this review. during the busy day checking time is after 3pm and we are working on the charging station. Thank you once again for your stay and your feedback and we look forward to welcoming your back to TRU by Hilton North Richland Hills DFW West.

6/10 Okay

Jennifer

Travelled with family
Liked: Cleanliness
There was a dog/dogs barking, in a room on the second floor, all night and when I went to call the front desk the phone in my room dd not work. We checked out early to get to the airport and when I attempted to speak with someone at the front desk before we left no one was there. I could only wait for so long as we needed to get on a flight. Upon checking in a woman had warned me she stays on the second floor in room 209 and has small dogs that she trys to keep quiet. If you are going to allow people to reside in your hotel with pets, I would reccommend not placing guests near.
Stayed 1 night in Apr 2024
Response from P PATEL on 10 May 2024
We appreciate you taking the time to write this review. I would like to extend my apologies that your recent stay did not meet your expectations. It is important to us that every guest has an enjoyable and comfortable stay. Your remarks have been noted. We will do everything in our power to exceed your expectations next time. Again, we appreciate your response as it enables us to improve our standards.

10/10 Excellent

Ivan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean and staff attentive. The lady in charge of the breakfast was great!!!!
Stayed 3 nights in Apr 2024
Response from P Patel on 22 Apr 2024
We appreciate you taking the time to write this review. We are delighted that we could ensure a comfortable stay during your visit. Thank you once again for your stay and your feedback and we look forward to welcoming your back to TRU by Hilton North Richland Hills DFW West.

4/10 Poor

Gwen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our rooms were clean & comfortable. Number of towels & toiletries were sufficient for the number of guests we had. Pool was enjoyable. The issue we had was a dog across the hall that barked for hours during the night. We tried to call the front desk but room phone did not work. That was quite disappointing & disruptive.
Stayed 1 night in Apr 2024
Response from P PATEL on 10 May 2024
We appreciate you taking the time to write this review. I would like to extend my apologies that your recent stay did not meet your expectations. It is important to us that every guest has an enjoyable and comfortable stay. Your remarks have been noted. We will do everything in our power to exceed your expectations next time. Again, we appreciate your response as it enables us to improve our standards.

10/10 Excellent

george

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2024
Response from P Patel on 22 Apr 2024
We appreciate you taking the time to write this review. We are delighted that we could ensure a comfortable stay during your visit. Thank you once again for your stay and your feedback and we look forward to welcoming your back to TRU by Hilton North Richland Hills DFW West.

10/10 Excellent

Gail, Midland

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel, quick check in.
Stayed 1 night in Apr 2024
Response from P Patel on 22 Apr 2024
We appreciate you taking the time to write this review. We are delighted that we could ensure a comfortable stay during your visit. Thank you once again for your stay and your feedback and we look forward to welcoming your back to TRU by Hilton North Richland Hills DFW West.

8/10 Good

Mark

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good overall stay. Breakfast was good and amenities were nice. Beds were comfortable too.
Stayed 2 nights in Mar 2024
Response from P Patel on 6 Apr 2024
We appreciate you taking the time to write this review. We are delighted that we could ensure a comfortable stay during your visit. Thank you once again for your stay and your feedback and we look forward to welcoming your back to TRU by Hilton North Richland Hills DFW West.

10/10 Excellent

Jesus, Chicago

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean and updated
Stayed 1 night in Mar 2024
Response from P Patel on 6 Apr 2024
We appreciate you taking the time to write this review. We are delighted that we could ensure a comfortable stay during your visit. Thank you once again for your stay and your feedback and we look forward to welcoming your back to TRU by Hilton North Richland Hills DFW West.

10/10 Excellent

Deanna

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient and close to stores and restaurants
Stayed 1 night in Mar 2024
Response from P Patel on 8 Mar 2024
We appreciate you taking the time to write this review. We are delighted that we could ensure a comfortable stay during your visit. Thank you once again for your stay and your feedback and we look forward to welcoming your back to TRU by Hilton North Richland Hills DFW West.

10/10 Excellent

Chad

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel. The staff are friendly and they have a good breakfast.
Stayed 1 night in Feb 2024
Response from P Patel on 8 Mar 2024
We appreciate you taking the time to write this review. We are delighted that we could ensure a comfortable stay during your visit. Thank you once again for your stay and your feedback and we look forward to welcoming your back to TRU by Hilton North Richland Hills DFW West.

10/10 Excellent

Michael, Quinlan

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was nice, if a bit minimalist. There was no closet, but there was a bar with hangars in the corner. The amenities in the lobby were excellent, and the breakfast was very good. I was very satisfied with my stay.
Stayed 2 nights in Feb 2024
Response from P Patel on 8 Mar 2024
We appreciate you taking the time to write this review. We are delighted that we could ensure a comfortable stay during your visit. Thank you once again for your stay and your feedback and we look forward to welcoming your back to TRU by Hilton North Richland Hills DFW West.

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2024
Response from P Patel on 8 Mar 2024
We appreciate you taking the time to write this review. We are delighted that we could ensure a comfortable stay during your visit. Thank you once again for your stay and your feedback and we look forward to welcoming your back to TRU by Hilton North Richland Hills DFW West.

10/10 Excellent

Jaden

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I very much enjoyed the freezing ice cold pool :D
Stayed 3 nights in Feb 2024
Response from P Patel on 8 Mar 2024
We appreciate you taking the time to write this review. We are delighted that we could ensure a comfortable stay during your visit. Thank you once again for your stay and your feedback and we look forward to welcoming your back to TRU by Hilton North Richland Hills DFW West.

10/10 Excellent

Araceli

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Feb 2024
Response from P Patel on 20 Feb 2024
We appreciate you taking the time to write this review. Thank you once again for your stay and your feedback and we look forward to welcoming your back to TRU by Hilton North Richland Hills DFW West.

10/10 Excellent

Koreena

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024
Response from P Patel on 8 Mar 2024
We appreciate you taking the time to write this review. We are delighted that we could ensure a comfortable stay during your visit. Thank you once again for your stay and your feedback and we look forward to welcoming your back to TRU by Hilton North Richland Hills DFW West.

10/10 Excellent

Gracie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a nice and clean hotel with a great common area and good breakfast. Reasonable price as well.
Stayed 2 nights in Feb 2024
Response from P Patel on 20 Feb 2024
We appreciate you taking the time to write this review. Thank you once again for your stay and your feedback and we look forward to welcoming your back to TRU by Hilton North Richland Hills DFW West.

4/10 Poor

Oleg

Business traveller
Disliked: Amenities, property conditions & facilities
Smell in the room like in the toilet, not working charger for ev, empty soap dispenser
Stayed 1 night in Feb 2024
Response from P Patel on 20 Feb 2024
We appreciate you taking the time to write this review. I would like to extend my apologies that your recent stay did not meet your expectations. It is important to us that every guest has an enjoyable and comfortable stay. Your remarks have been noted. We will do everything in our power to exceed your expectations next time. Again, we appreciate your response as it enables us to improve our standards.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall, the hotel is amazing. So many details really make it special. I would recommend to anyone I know. However, i observed on two different occasions what appeared to be homeless men in lobby. One i saw waiting at back door like he was used to being let inside, then again the next morning i saw him And another get on elevator. The other had a full plate of the breakfast food. The clerk at front desk when i arrived was delightful, but extremely hard to understand.
Stayed 2 nights in Feb 2024
Response from P Patel on 20 Feb 2024
We appreciate you taking the time to write this review. Thank you once again for your stay and your feedback and we look forward to welcoming your back to TRU by Hilton North Richland Hills DFW West.

10/10 Excellent

Darlene

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Likes---Great breakfast and comfy beds-- Dislikes-pool not heated; 10PM commercial leaf blower running in apts behind hotel--inconsiderate to say the least
Stayed 5 nights in Feb 2024
Response from P Patel on 20 Feb 2024
We appreciate you taking the time to write this review. We are delighted that we could ensure a comfortable stay during your visit. Thank you once again for your stay and your feedback and we look forward to welcoming your back to TRU by Hilton North Richland Hills DFW West.

10/10 Excellent

Deborah, Austin

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in was quick. Hotel and room were clean
Stayed 1 night in Feb 2024
Response from P Patel on 20 Feb 2024
We appreciate you taking the time to write this review. We are delighted that we could ensure a comfortable stay during your visit. Thank you once again for your stay and your feedback and we look forward to welcoming your back to TRU by Hilton North Richland Hills DFW West.

10/10 Excellent

JuQwana

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2024
Response from P Patel on 20 Feb 2024
We appreciate you taking the time to write this review. We are delighted that we could ensure a comfortable stay during your visit. Thank you once again for your stay and your feedback and we look forward to welcoming your back to TRU by Hilton North Richland Hills DFW West.

10/10 Excellent

Tim, Flower Mound

Liked: Cleanliness, staff & service, property conditions & facilities
The moment the doors opened and I was greeted warmly and invitingly, my anticipation of an uptight traditional - Hilton hotel stay were gone. Well Appointed. Smart. Cordial Staff. We Have a WINNER!
Stayed 1 night in Feb 2024
Response from P Patel on 20 Feb 2024
We appreciate you taking the time to write this review. We are delighted that we could ensure a comfortable stay during your visit. Thank you once again for your stay and your feedback and we look forward to welcoming your back to TRU by Hilton North Richland Hills DFW West.

2/10 Terrible

Veronica

Travelled with family
Liked: Room comfort
Disliked: Staff & service
The pool was not heated and my son wanted to go swimming which is why I picked this hotel. My room was on the 3rd floor and front desk came to get me out of my room to come talk to another customer that was staying on 2nd floor that complained about noise. I did not even have the tv on and was actually putting my son to bed so noise was obviously not coming from my room. I was bothered that the front desk came to bother me all the way to 3rd floor instead of investigating to see if noise was maybe coming from next door. They could have handled the situation instead of bothering another customer. I will definitely not be returning to this hotel and would not recommend it. I was also disappointed in the breakfast. They could have had more options.
Stayed 1 night in Feb 2024
Response from P Patel on 20 Feb 2024
We appreciate you taking the time to write this review. I would like to extend my apologies that your recent stay did not meet your expectations. It is important to us that every guest has an enjoyable and comfortable stay. Your remarks have been noted. We will do everything in our power to exceed your expectations next time. Again, we appreciate your response as it enables us to improve our standards.

2/10 Terrible

Angelina

Disliked: Staff & service, amenities, property conditions & facilities
Will never stay at this hotel again. Rude staff and very noisy. Bring your earplugs because you can hear your neighbors conversations and kids above stomping on the floor. Hotel staff said they could not control the noise level of customers and said I could leave but would not get a refund!!! I would rather sleep in my car than stay here.
Stayed 1 night in Feb 2024
Response from P Patel on 20 Feb 2024
We appreciate you taking the time to write this review. I would like to extend my apologies that your recent stay did not meet your expectations. It is important to us that every guest has an enjoyable and comfortable stay. Your remarks have been noted. We will do everything in our power to exceed your expectations next time. Again, we appreciate your response as it enables us to improve our standards.

10/10 Excellent

Hillary

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024
Response from P Patel on 20 Feb 2024
We appreciate you taking the time to write this review. We are delighted that we could ensure a comfortable stay during your visit. Thank you once again for your stay and your feedback and we look forward to welcoming your back to TRU by Hilton North Richland Hills DFW West.

10/10 Excellent

Fernando

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just loved this place. People are great, hotels clean and sanitary unlike the country inn in Lubbock Tx. Highly recommend the stay.
Stayed 1 night in Feb 2024
Response from P Patel on 20 Feb 2024
We appreciate you taking the time to write this review. We are delighted that we could ensure a comfortable stay during your visit. Thank you once again for your stay and your feedback and we look forward to welcoming your back to TRU by Hilton North Richland Hills DFW West.

10/10 Excellent

Justin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Everything was great. Staff was nice and room was comfy.
Stayed 2 nights in Jan 2024
Response from P Patel on 20 Feb 2024
We appreciate you taking the time to write this review. We are delighted that we could ensure a comfortable stay during your visit. Thank you once again for your stay and your feedback and we look forward to welcoming your back to TRU by Hilton North Richland Hills DFW West.

10/10 Excellent

Earl

Very nice and clean
Stayed 2 nights in Jan 2024
Response from P Patel on 20 Feb 2024
We appreciate you taking the time to write this review. We are delighted that we could ensure a comfortable stay during your visit. Thank you once again for your stay and your feedback and we look forward to welcoming your back to TRU by Hilton North Richland Hills DFW West.

8/10 Good

Anitra Hall

Liked: Staff & service
Heard stomping and running all night. Walls are thin, you can hear every step on floors abd doors opening and closing.
Stayed 2 nights in Jan 2024
Response from P Patel on 20 Feb 2024
We appreciate you taking the time to write this review. Thank you once again for your stay and your feedback and we look forward to welcoming your back to TRU by Hilton North Richland Hills DFW West

6/10 Okay

Erik

Travelled with family
Liked: Cleanliness
Bummer stay
We love local and we’re having plumbing work at our house. I picked this hotel because my 4yo son loves to swim and it advertised that it was a heated pool. After breakfast we were told maintenance was being completed at the pool and to try again in an hour. We waited an hour called the front desk and she said it was still being worked on then we waited another hour and she said maintenance was finished but would take a a few hours for the pool to be heated to a proper temperature. So later in evening we went down and it was ice cold. Such a disappointment. I did like the aesthetics and overall decor and vibe. The staff was friendly. A few things about the layout of the room. Wall had some damage by the front door. The bathroom was huge but it was an handicap room. There was no coffee maker or closet. It was an open concept closet with the refrigerator underneath. This was a little annoying. The bed was comfy and decor was bright an airy. Not sure I’d stay or recommend this location again.
Stayed 2 nights in Jan 2024
Response from P Patel on 20 Feb 2024
We appreciate you taking the time to write this review. I would like to extend my apologies that your recent stay did not meet your expectations. It is important to us that every guest has an enjoyable and comfortable stay. Your remarks have been noted. We will do everything in our power to exceed your expectations next time. Again, we appreciate your response as it enables us to improve our standards.

2/10 Terrible

Cassandra

Disliked: Staff & service
Staff member was very RUDE !! NEVER EVER STAY AT THIS LOCATION AGAIN
Stayed 4 nights in Dec 2023
Response from TRU DFW WEST on 10 Jan 2024
We appreciate you taking the time to write this review. I would like to extend my apologies that your recent stay did not meet your expectations. It is important to us that every guest has an enjoyable and comfortable stay. Your remarks have been noted. We will do everything in our power to exceed your expectations next time. Again, we appreciate your response as it enables us to improve our standards.

8/10 Good

Andrew

Stayed 1 night in Jan 2024
Response from P Patel on 20 Feb 2024
We appreciate you taking the time to write this review. Thank you once again for your stay and your feedback and we look forward to welcoming your back to TRU by Hilton North Richland Hills DFW West

4/10 Poor

Tammy

Liked: Amenities
Stayed 2 nights in Jan 2024
Response from TRU DFW WEST on 10 Jan 2024
We appreciate you taking the time to write this review. Thank you once again for your stay and your feedback and we look forward to welcoming your back to TRU by Hilton North Richland Hills DFW West.

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel rooms are pretty small but nice
Stayed 2 nights in Jan 2024
Response from TRU DFW WEST on 10 Jan 2024
We appreciate you taking the time to write this review. We are delighted that we could ensure a comfortable stay during your visit. Thank you once again for your stay and your feedback and we look forward to welcoming your back to TRU by Hilton North Richland Hills DFW West.

10/10 Excellent

Kurt

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023
Response from TRU DFW WEST on 10 Jan 2024
We appreciate you taking the time to write this review. We are delighted that we could ensure a comfortable stay during your visit. Thank you once again for your stay and your feedback and we look forward to welcoming your back to TRU by Hilton North Richland Hills DFW West.

10/10 Excellent

jonathan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from P Patel on 20 Feb 2024
We appreciate you taking the time to write this review. We are delighted that we could ensure a comfortable stay during your visit. Thank you once again for your stay and your feedback and we look forward to welcoming your back to TRU by Hilton North Richland Hills DFW West.

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023
Response from TRU DFW WEST on 10 Jan 2024
We appreciate you taking the time to write this review. We are delighted that we could ensure a comfortable stay during your visit. Thank you once again for your stay and your feedback and we look forward to welcoming your back to TRU by Hilton North Richland Hills DFW West.

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
hard to beat and affordable
Just a very modern, comfortable, clean, quiet place to stay. The breakfast was very good as well with a big variety of offerings to start your day
Stayed 2 nights in Dec 2023
Response from P Patel on 6 Apr 2024
We appreciate you taking the time to write this review. We are delighted that we could ensure a comfortable stay during your visit. Thank you once again for your stay and your feedback and we look forward to welcoming your back to TRU by Hilton North Richland Hills DFW West.

4/10 Poor

Paige

Travelled with family and small children, Business traveller
Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
There was no hot water in the evening/night on the 4th floor except in the mornings. They didn't have any noise control as there were people blaring music and their tvs at 1 in the morning. The location overall was clean but the attention to detail and staff were lacking large.
Stayed 1 night in Dec 2023
Response from P Patel on 6 Apr 2024
We appreciate you taking the time to write this review. I would like to extend my apologies that your recent stay did not meet your expectations. It is important to us that every guest has an enjoyable and comfortable stay. Your remarks have been noted. We will do everything in our power to exceed your expectations next time. Again, we appreciate your response as it enables us to improve our standards.

10/10 Excellent

Gabriella

Stayed 1 night in Dec 2023
Response from TRU DFW WEST on 10 Jan 2024
We appreciate you taking the time to write this review. We are delighted that we could ensure a comfortable stay during your visit. Thank you once again for your stay and your feedback and we look forward to welcoming your back to TRU by Hilton North Richland Hills DFW West.

10/10 Excellent

Amber

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from P Patel on 6 Apr 2024
We appreciate you taking the time to write this review. We are delighted that we could ensure a comfortable stay during your visit. Thank you once again for your stay and your feedback and we look forward to welcoming your back to TRU by Hilton North Richland Hills DFW West.

10/10 Excellent

Mandy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Front desk service people were so helpful. We ended up having to add a night, then another and they were extremely accommodating. There were multiple areas for our pups to do their business, and sidewalks to take them for walks. The building was extremely clean, sanitizing wipes provided. The provided breakfast was a little better than the normal hotel breakfast.
Stayed 1 night in Nov 2023
Response from P Patel on 6 Apr 2024
We appreciate you taking the time to write this review. We are delighted that we could ensure a comfortable stay during your visit. Thank you once again for your stay and your feedback and we look forward to welcoming your back to TRU by Hilton North Richland Hills DFW West.

10/10 Excellent

Dennys

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Nov 2023
Response from TRU DFW WEST on 10 Jan 2024
We appreciate you taking the time to write this review. We are delighted that we could ensure a comfortable stay during your visit. Thank you once again for your stay and your feedback and we look forward to welcoming your back to TRU by Hilton North Richland Hills DFW West.

10/10 Excellent

Jose

Stayed 1 night in Nov 2023
Response from TRU DFW WEST on 10 Jan 2024
We appreciate you taking the time to write this review. We are delighted that we could ensure a comfortable stay during your visit. Thank you once again for your stay and your feedback and we look forward to welcoming your back to TRU by Hilton North Richland Hills DFW West.

10/10 Excellent

Sydney

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing staff and super clean rooms
Stayed 2 nights in Nov 2023
Response from tru on 25 Nov 2023
We appreciate you taking the time to write this review. We are delighted that we could ensure a comfortable stay during your visit. Thank you once again for your stay and your feedback and we look forward to welcoming your back to TRU by Hilton North Richland Hills DFW West.

10/10 Excellent

Jenna

Liked: Cleanliness, staff & service, property conditions & facilities
This was our first time staying at a Tru by Hilton and we weren’t sure what to expect. For the price paid we were blown away. We stayed for a soccer tournament and the hotel was modern and clean. There is a great lobby to hang out with fusbal tables and a collaboration room if you want a bit more privacy. Breakfast was pretty standard, eggs, sausage, pancakes. Overall great stay!
Stayed 3 nights in Nov 2023
Response from P Patel on 21 Nov 2023
We appreciate you taking the time to write this review. We are delighted that we could ensure a comfortable stay during your visit. Thank you once again for your stay and your feedback and we look forward to welcoming your back to TRU by Hilton North Richland Hills DFW West.