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Ulasan tentang Tru by Hilton North Richland Hills DFW West

2.5 out of 5
Tru by Hilton North Richland Hills DFW West
1500 Weyland Dr., North Richland Hills, TX

Ulasan

8.6

Cemerlang

Penilaian 10 - Cemerlang. 52 daripada 77 ulasan" "
Penilaian 8 - Baik. 11 daripada 77 ulasan" "
Penilaian 6 - Boleh diterima. 4 daripada 77 ulasan" "
Penilaian 4 - Lemah. 4 daripada 77 ulasan" "
Penilaian 2 - Teruk. 6 daripada 77 ulasan" "

9.4/10

Kebersihan

8.8/10

Kakitangan & perkhidmatan

8.4/10

Kemudahan

9.0/10

Keadaan hartanah & kemudahan

8.6/10

Mesra alam

Ulasan

10/10 Cemerlang

Erick M

Mengembara bersama keluarga
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Everything went good as I expected
Menginap 2 malam pada Mei 2024

10/10 Cemerlang

Vanessa

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan
Ok
Menginap 1 malam pada Mei 2024

10/10 Cemerlang

Emily

Mengembara bersama keluarga dan kanak-kanak, Mengembara bersama keluarga
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Clean
Menginap 2 malam pada Mei 2024
Respons daripada P PATEL pada 10 Mei 2024
We appreciate you taking the time to write this review. We are delighted that we could ensure a comfortable stay during your visit. Thank you once again for your stay and your feedback and we look forward to welcoming your back to TRU by Hilton North Richland Hills DFW West.

10/10 Cemerlang

Eduardo

Pengembara perniagaan, Mengembara bersama pasangan
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Very clean. Bed was very comfortable.
Menginap 1 malam pada Mei 2024
Respons daripada P PATEL pada 10 Mei 2024
We appreciate you taking the time to write this review. We are delighted that we could ensure a comfortable stay during your visit. Thank you once again for your stay and your feedback and we look forward to welcoming your back to TRU by Hilton North Richland Hills DFW West.

10/10 Cemerlang

leia

Mengembara bersama pasangan
Sukakan: Kemudahan
Very awesome stay
Menginap 1 malam pada Mei 2024
Respons daripada P PATEL pada 10 Mei 2024
We appreciate you taking the time to write this review. We are delighted that we could ensure a comfortable stay during your visit. Thank you once again for your stay and your feedback and we look forward to welcoming your back to TRU by Hilton North Richland Hills DFW West.

2/10 Teruk

Isatta

Tidak sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
They tow cars over there- I would never recommend!!
Menginap 1 malam pada Apr 2024
Respons daripada P PATEL pada 10 Mei 2024
Hello, I'm sorry to hear about your car got tow but hotel never called the tow company. We appreciate you taking the time to write this review

8/10 Baik

Brandi, Pueblo West

Mengembara bersama keluarga
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
I was a little frustrated with checking in later than my time due to room not being ready. The only other issue I had was their car charging stations outside their building were not working. This made me have to drive to another spot to charge our car and sit there for an hour to rapid charge.
Menginap 3 malam pada Apr 2024
Respons daripada P PATEL pada 10 Mei 2024
We appreciate you taking the time to write this review. during the busy day checking time is after 3pm and we are working on the charging station. Thank you once again for your stay and your feedback and we look forward to welcoming your back to TRU by Hilton North Richland Hills DFW West.

6/10 Boleh diterima

Jennifer

Mengembara bersama keluarga
Sukakan: Kebersihan
There was a dog/dogs barking, in a room on the second floor, all night and when I went to call the front desk the phone in my room dd not work. We checked out early to get to the airport and when I attempted to speak with someone at the front desk before we left no one was there. I could only wait for so long as we needed to get on a flight. Upon checking in a woman had warned me she stays on the second floor in room 209 and has small dogs that she trys to keep quiet. If you are going to allow people to reside in your hotel with pets, I would reccommend not placing guests near.
Menginap 1 malam pada Apr 2024
Respons daripada P PATEL pada 10 Mei 2024
We appreciate you taking the time to write this review. I would like to extend my apologies that your recent stay did not meet your expectations. It is important to us that every guest has an enjoyable and comfortable stay. Your remarks have been noted. We will do everything in our power to exceed your expectations next time. Again, we appreciate your response as it enables us to improve our standards.

10/10 Cemerlang

Ivan

Mengembara bersama pasangan
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Room was clean and staff attentive. The lady in charge of the breakfast was great!!!!
Menginap 3 malam pada Apr 2024
Respons daripada P Patel pada 22 Apr 2024
We appreciate you taking the time to write this review. We are delighted that we could ensure a comfortable stay during your visit. Thank you once again for your stay and your feedback and we look forward to welcoming your back to TRU by Hilton North Richland Hills DFW West.

4/10 Lemah

Gwen

Mengembara bersama keluarga
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Our rooms were clean & comfortable. Number of towels & toiletries were sufficient for the number of guests we had. Pool was enjoyable. The issue we had was a dog across the hall that barked for hours during the night. We tried to call the front desk but room phone did not work. That was quite disappointing & disruptive.
Menginap 1 malam pada Apr 2024
Respons daripada P PATEL pada 10 Mei 2024
We appreciate you taking the time to write this review. I would like to extend my apologies that your recent stay did not meet your expectations. It is important to us that every guest has an enjoyable and comfortable stay. Your remarks have been noted. We will do everything in our power to exceed your expectations next time. Again, we appreciate your response as it enables us to improve our standards.

10/10 Cemerlang

george

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan
Menginap 3 malam pada Feb 2024
Respons daripada P Patel pada 22 Apr 2024
We appreciate you taking the time to write this review. We are delighted that we could ensure a comfortable stay during your visit. Thank you once again for your stay and your feedback and we look forward to welcoming your back to TRU by Hilton North Richland Hills DFW West.

10/10 Cemerlang

Gail, Midland

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan
Nice hotel, quick check in.
Menginap 1 malam pada Apr 2024
Respons daripada P Patel pada 22 Apr 2024
We appreciate you taking the time to write this review. We are delighted that we could ensure a comfortable stay during your visit. Thank you once again for your stay and your feedback and we look forward to welcoming your back to TRU by Hilton North Richland Hills DFW West.

8/10 Baik

Mark

Mengembara bersama keluarga dan kanak-kanak, Mengembara bersama keluarga
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Good overall stay. Breakfast was good and amenities were nice. Beds were comfortable too.
Menginap 2 malam pada Mac 2024
Respons daripada P Patel pada 6 Apr 2024
We appreciate you taking the time to write this review. We are delighted that we could ensure a comfortable stay during your visit. Thank you once again for your stay and your feedback and we look forward to welcoming your back to TRU by Hilton North Richland Hills DFW West.

10/10 Cemerlang

Jesus, Chicago

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan
Very clean and updated
Menginap 1 malam pada Mac 2024
Respons daripada P Patel pada 6 Apr 2024
We appreciate you taking the time to write this review. We are delighted that we could ensure a comfortable stay during your visit. Thank you once again for your stay and your feedback and we look forward to welcoming your back to TRU by Hilton North Richland Hills DFW West.

10/10 Cemerlang

Deanna

Mengembara bersama keluarga
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Very convenient and close to stores and restaurants
Menginap 1 malam pada Mac 2024
Respons daripada P Patel pada 8 Mac 2024
We appreciate you taking the time to write this review. We are delighted that we could ensure a comfortable stay during your visit. Thank you once again for your stay and your feedback and we look forward to welcoming your back to TRU by Hilton North Richland Hills DFW West.

10/10 Cemerlang

Chad

Mengembara bersama pasangan
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Nice hotel. The staff are friendly and they have a good breakfast.
Menginap 1 malam pada Feb 2024
Respons daripada P Patel pada 8 Mac 2024
We appreciate you taking the time to write this review. We are delighted that we could ensure a comfortable stay during your visit. Thank you once again for your stay and your feedback and we look forward to welcoming your back to TRU by Hilton North Richland Hills DFW West.

10/10 Cemerlang

Michael, Quinlan

Pengembara perniagaan
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
The room was nice, if a bit minimalist. There was no closet, but there was a bar with hangars in the corner. The amenities in the lobby were excellent, and the breakfast was very good. I was very satisfied with my stay.
Menginap 2 malam pada Feb 2024
Respons daripada P Patel pada 8 Mac 2024
We appreciate you taking the time to write this review. We are delighted that we could ensure a comfortable stay during your visit. Thank you once again for your stay and your feedback and we look forward to welcoming your back to TRU by Hilton North Richland Hills DFW West.

10/10 Cemerlang

Frank

Pengembara perniagaan
Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik
nice room
The room was not that quiet, but wasn't bad. the bed was amazing. an in room coffee maker would have been nice.
Menginap 2 malam pada Feb 2024
Respons daripada P Patel pada 8 Mac 2024
We appreciate you taking the time to write this review. We are delighted that we could ensure a comfortable stay during your visit. Thank you once again for your stay and your feedback and we look forward to welcoming your back to TRU by Hilton North Richland Hills DFW West.

10/10 Cemerlang

Charles

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan
Menginap 3 malam pada Feb 2024
Respons daripada P Patel pada 8 Mac 2024
We appreciate you taking the time to write this review. We are delighted that we could ensure a comfortable stay during your visit. Thank you once again for your stay and your feedback and we look forward to welcoming your back to TRU by Hilton North Richland Hills DFW West.

10/10 Cemerlang

Jaden

Mengembara bersama pasangan
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
I very much enjoyed the freezing ice cold pool :D
Menginap 3 malam pada Feb 2024
Respons daripada P Patel pada 8 Mac 2024
We appreciate you taking the time to write this review. We are delighted that we could ensure a comfortable stay during your visit. Thank you once again for your stay and your feedback and we look forward to welcoming your back to TRU by Hilton North Richland Hills DFW West.

10/10 Cemerlang

Araceli

Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Good
Menginap 1 malam pada Feb 2024
Respons daripada P Patel pada 20 Feb 2024
We appreciate you taking the time to write this review. Thank you once again for your stay and your feedback and we look forward to welcoming your back to TRU by Hilton North Richland Hills DFW West.

10/10 Cemerlang

Koreena

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan
Menginap 2 malam pada Feb 2024
Respons daripada P Patel pada 8 Mac 2024
We appreciate you taking the time to write this review. We are delighted that we could ensure a comfortable stay during your visit. Thank you once again for your stay and your feedback and we look forward to welcoming your back to TRU by Hilton North Richland Hills DFW West.

10/10 Cemerlang

Gracie

Mengembara bersama keluarga
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
This was a nice and clean hotel with a great common area and good breakfast. Reasonable price as well.
Menginap 2 malam pada Feb 2024
Respons daripada P Patel pada 20 Feb 2024
We appreciate you taking the time to write this review. Thank you once again for your stay and your feedback and we look forward to welcoming your back to TRU by Hilton North Richland Hills DFW West.

4/10 Lemah

Oleg

Pengembara perniagaan
Tidak sukakan: Kemudahan, keadaan hartanah & kemudahan
Smell in the room like in the toilet, not working charger for ev, empty soap dispenser
Menginap 1 malam pada Feb 2024
Respons daripada P Patel pada 20 Feb 2024
We appreciate you taking the time to write this review. I would like to extend my apologies that your recent stay did not meet your expectations. It is important to us that every guest has an enjoyable and comfortable stay. Your remarks have been noted. We will do everything in our power to exceed your expectations next time. Again, we appreciate your response as it enables us to improve our standards.

10/10 Cemerlang

Pengembara yang disahkan

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik
Overall, the hotel is amazing. So many details really make it special. I would recommend to anyone I know. However, i observed on two different occasions what appeared to be homeless men in lobby. One i saw waiting at back door like he was used to being let inside, then again the next morning i saw him And another get on elevator. The other had a full plate of the breakfast food. The clerk at front desk when i arrived was delightful, but extremely hard to understand.
Menginap 2 malam pada Feb 2024
Respons daripada P Patel pada 20 Feb 2024
We appreciate you taking the time to write this review. Thank you once again for your stay and your feedback and we look forward to welcoming your back to TRU by Hilton North Richland Hills DFW West.

10/10 Cemerlang

Darlene

Mengembara bersama keluarga
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Likes---Great breakfast and comfy beds-- Dislikes-pool not heated; 10PM commercial leaf blower running in apts behind hotel--inconsiderate to say the least
Menginap 5 malam pada Feb 2024
Respons daripada P Patel pada 20 Feb 2024
We appreciate you taking the time to write this review. We are delighted that we could ensure a comfortable stay during your visit. Thank you once again for your stay and your feedback and we look forward to welcoming your back to TRU by Hilton North Richland Hills DFW West.

10/10 Cemerlang

Deborah, Austin

Pengembara perniagaan
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Check in was quick. Hotel and room were clean
Menginap 1 malam pada Feb 2024
Respons daripada P Patel pada 20 Feb 2024
We appreciate you taking the time to write this review. We are delighted that we could ensure a comfortable stay during your visit. Thank you once again for your stay and your feedback and we look forward to welcoming your back to TRU by Hilton North Richland Hills DFW West.

10/10 Cemerlang

JuQwana

Sukakan: Kebersihan, keadaan hartanah & kemudahan, keselesaan bilik
Menginap 2 malam pada Feb 2024
Respons daripada P Patel pada 20 Feb 2024
We appreciate you taking the time to write this review. We are delighted that we could ensure a comfortable stay during your visit. Thank you once again for your stay and your feedback and we look forward to welcoming your back to TRU by Hilton North Richland Hills DFW West.

10/10 Cemerlang

Tim, Flower Mound

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan
The moment the doors opened and I was greeted warmly and invitingly, my anticipation of an uptight traditional - Hilton hotel stay were gone. Well Appointed. Smart. Cordial Staff. We Have a WINNER!
Menginap 1 malam pada Feb 2024
Respons daripada P Patel pada 20 Feb 2024
We appreciate you taking the time to write this review. We are delighted that we could ensure a comfortable stay during your visit. Thank you once again for your stay and your feedback and we look forward to welcoming your back to TRU by Hilton North Richland Hills DFW West.

2/10 Teruk

Veronica

Mengembara bersama keluarga
Sukakan: Keselesaan bilik
Tidak sukakan: Kakitangan & perkhidmatan
The pool was not heated and my son wanted to go swimming which is why I picked this hotel. My room was on the 3rd floor and front desk came to get me out of my room to come talk to another customer that was staying on 2nd floor that complained about noise. I did not even have the tv on and was actually putting my son to bed so noise was obviously not coming from my room. I was bothered that the front desk came to bother me all the way to 3rd floor instead of investigating to see if noise was maybe coming from next door. They could have handled the situation instead of bothering another customer. I will definitely not be returning to this hotel and would not recommend it. I was also disappointed in the breakfast. They could have had more options.
Menginap 1 malam pada Feb 2024
Respons daripada P Patel pada 20 Feb 2024
We appreciate you taking the time to write this review. I would like to extend my apologies that your recent stay did not meet your expectations. It is important to us that every guest has an enjoyable and comfortable stay. Your remarks have been noted. We will do everything in our power to exceed your expectations next time. Again, we appreciate your response as it enables us to improve our standards.

2/10 Teruk

Angelina

Tidak sukakan: Kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Will never stay at this hotel again. Rude staff and very noisy. Bring your earplugs because you can hear your neighbors conversations and kids above stomping on the floor. Hotel staff said they could not control the noise level of customers and said I could leave but would not get a refund!!! I would rather sleep in my car than stay here.
Menginap 1 malam pada Feb 2024
Respons daripada P Patel pada 20 Feb 2024
We appreciate you taking the time to write this review. I would like to extend my apologies that your recent stay did not meet your expectations. It is important to us that every guest has an enjoyable and comfortable stay. Your remarks have been noted. We will do everything in our power to exceed your expectations next time. Again, we appreciate your response as it enables us to improve our standards.

10/10 Cemerlang

Hillary

Mengembara bersama kumpulan
Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik
Menginap 1 malam pada Feb 2024
Respons daripada P Patel pada 20 Feb 2024
We appreciate you taking the time to write this review. We are delighted that we could ensure a comfortable stay during your visit. Thank you once again for your stay and your feedback and we look forward to welcoming your back to TRU by Hilton North Richland Hills DFW West.

10/10 Cemerlang

Fernando

Mengembara bersama keluarga
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Just loved this place. People are great, hotels clean and sanitary unlike the country inn in Lubbock Tx. Highly recommend the stay.
Menginap 1 malam pada Feb 2024
Respons daripada P Patel pada 20 Feb 2024
We appreciate you taking the time to write this review. We are delighted that we could ensure a comfortable stay during your visit. Thank you once again for your stay and your feedback and we look forward to welcoming your back to TRU by Hilton North Richland Hills DFW West.

10/10 Cemerlang

Justin

Mengembara bersama keluarga
Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik
Great stay
Everything was great. Staff was nice and room was comfy.
Menginap 2 malam pada Jan 2024
Respons daripada P Patel pada 20 Feb 2024
We appreciate you taking the time to write this review. We are delighted that we could ensure a comfortable stay during your visit. Thank you once again for your stay and your feedback and we look forward to welcoming your back to TRU by Hilton North Richland Hills DFW West.

10/10 Cemerlang

Earl

Very nice and clean
Menginap 2 malam pada Jan 2024
Respons daripada P Patel pada 20 Feb 2024
We appreciate you taking the time to write this review. We are delighted that we could ensure a comfortable stay during your visit. Thank you once again for your stay and your feedback and we look forward to welcoming your back to TRU by Hilton North Richland Hills DFW West.

8/10 Baik

Anitra Hall

Sukakan: Kakitangan & perkhidmatan
Heard stomping and running all night. Walls are thin, you can hear every step on floors abd doors opening and closing.
Menginap 2 malam pada Jan 2024
Respons daripada P Patel pada 20 Feb 2024
We appreciate you taking the time to write this review. Thank you once again for your stay and your feedback and we look forward to welcoming your back to TRU by Hilton North Richland Hills DFW West

6/10 Boleh diterima

Erik

Mengembara bersama keluarga
Sukakan: Kebersihan
Bummer stay
We love local and we’re having plumbing work at our house. I picked this hotel because my 4yo son loves to swim and it advertised that it was a heated pool. After breakfast we were told maintenance was being completed at the pool and to try again in an hour. We waited an hour called the front desk and she said it was still being worked on then we waited another hour and she said maintenance was finished but would take a a few hours for the pool to be heated to a proper temperature. So later in evening we went down and it was ice cold. Such a disappointment. I did like the aesthetics and overall decor and vibe. The staff was friendly. A few things about the layout of the room. Wall had some damage by the front door. The bathroom was huge but it was an handicap room. There was no coffee maker or closet. It was an open concept closet with the refrigerator underneath. This was a little annoying. The bed was comfy and decor was bright an airy. Not sure I’d stay or recommend this location again.
Menginap 2 malam pada Jan 2024
Respons daripada P Patel pada 20 Feb 2024
We appreciate you taking the time to write this review. I would like to extend my apologies that your recent stay did not meet your expectations. It is important to us that every guest has an enjoyable and comfortable stay. Your remarks have been noted. We will do everything in our power to exceed your expectations next time. Again, we appreciate your response as it enables us to improve our standards.

2/10 Teruk

Cassandra

Tidak sukakan: Kakitangan & perkhidmatan
Staff member was very RUDE !! NEVER EVER STAY AT THIS LOCATION AGAIN
Menginap 4 malam pada Dis 2023
Respons daripada TRU DFW WEST pada 10 Jan 2024
We appreciate you taking the time to write this review. I would like to extend my apologies that your recent stay did not meet your expectations. It is important to us that every guest has an enjoyable and comfortable stay. Your remarks have been noted. We will do everything in our power to exceed your expectations next time. Again, we appreciate your response as it enables us to improve our standards.

8/10 Baik

Andrew

Menginap 1 malam pada Jan 2024
Respons daripada P Patel pada 20 Feb 2024
We appreciate you taking the time to write this review. Thank you once again for your stay and your feedback and we look forward to welcoming your back to TRU by Hilton North Richland Hills DFW West

4/10 Lemah

Tammy

Sukakan: Kemudahan
Menginap 2 malam pada Jan 2024
Respons daripada TRU DFW WEST pada 10 Jan 2024
We appreciate you taking the time to write this review. Thank you once again for your stay and your feedback and we look forward to welcoming your back to TRU by Hilton North Richland Hills DFW West.

10/10 Cemerlang

Christopher

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan
Nice hotel rooms are pretty small but nice
Menginap 2 malam pada Jan 2024
Respons daripada TRU DFW WEST pada 10 Jan 2024
We appreciate you taking the time to write this review. We are delighted that we could ensure a comfortable stay during your visit. Thank you once again for your stay and your feedback and we look forward to welcoming your back to TRU by Hilton North Richland Hills DFW West.

10/10 Cemerlang

Kurt

Mengembara bersama kumpulan
Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik
Menginap 2 malam pada Dis 2023
Respons daripada TRU DFW WEST pada 10 Jan 2024
We appreciate you taking the time to write this review. We are delighted that we could ensure a comfortable stay during your visit. Thank you once again for your stay and your feedback and we look forward to welcoming your back to TRU by Hilton North Richland Hills DFW West.

10/10 Cemerlang

jonathan

Mengembara bersama keluarga
Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik
Menginap 1 malam pada Dis 2023
Respons daripada P Patel pada 20 Feb 2024
We appreciate you taking the time to write this review. We are delighted that we could ensure a comfortable stay during your visit. Thank you once again for your stay and your feedback and we look forward to welcoming your back to TRU by Hilton North Richland Hills DFW West.

10/10 Cemerlang

Brian

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik
Menginap 2 malam pada Dis 2023
Respons daripada TRU DFW WEST pada 10 Jan 2024
We appreciate you taking the time to write this review. We are delighted that we could ensure a comfortable stay during your visit. Thank you once again for your stay and your feedback and we look forward to welcoming your back to TRU by Hilton North Richland Hills DFW West.

10/10 Cemerlang

Mark

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik
hard to beat and affordable
Just a very modern, comfortable, clean, quiet place to stay. The breakfast was very good as well with a big variety of offerings to start your day
Menginap 2 malam pada Dis 2023
Respons daripada P Patel pada 6 Apr 2024
We appreciate you taking the time to write this review. We are delighted that we could ensure a comfortable stay during your visit. Thank you once again for your stay and your feedback and we look forward to welcoming your back to TRU by Hilton North Richland Hills DFW West.

4/10 Lemah

Paige

Pengembara perniagaan, Mengembara bersama keluarga dan kanak-kanak
Sukakan: Kebersihan, kemudahan
Tidak sukakan: Keadaan hartanah & kemudahan
There was no hot water in the evening/night on the 4th floor except in the mornings. They didn't have any noise control as there were people blaring music and their tvs at 1 in the morning. The location overall was clean but the attention to detail and staff were lacking large.
Menginap 1 malam pada Dis 2023
Respons daripada P Patel pada 6 Apr 2024
We appreciate you taking the time to write this review. I would like to extend my apologies that your recent stay did not meet your expectations. It is important to us that every guest has an enjoyable and comfortable stay. Your remarks have been noted. We will do everything in our power to exceed your expectations next time. Again, we appreciate your response as it enables us to improve our standards.

10/10 Cemerlang

Gabriella

Menginap 1 malam pada Dis 2023
Respons daripada TRU DFW WEST pada 10 Jan 2024
We appreciate you taking the time to write this review. We are delighted that we could ensure a comfortable stay during your visit. Thank you once again for your stay and your feedback and we look forward to welcoming your back to TRU by Hilton North Richland Hills DFW West.

10/10 Cemerlang

Amber

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik
Menginap 1 malam pada Dis 2023
Respons daripada P Patel pada 6 Apr 2024
We appreciate you taking the time to write this review. We are delighted that we could ensure a comfortable stay during your visit. Thank you once again for your stay and your feedback and we look forward to welcoming your back to TRU by Hilton North Richland Hills DFW West.

10/10 Cemerlang

Mandy

Mengembara bersama keluarga
Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik
Great stay
Front desk service people were so helpful. We ended up having to add a night, then another and they were extremely accommodating. There were multiple areas for our pups to do their business, and sidewalks to take them for walks. The building was extremely clean, sanitizing wipes provided. The provided breakfast was a little better than the normal hotel breakfast.
Menginap 1 malam pada Nov 2023
Respons daripada P Patel pada 6 Apr 2024
We appreciate you taking the time to write this review. We are delighted that we could ensure a comfortable stay during your visit. Thank you once again for your stay and your feedback and we look forward to welcoming your back to TRU by Hilton North Richland Hills DFW West.

10/10 Cemerlang

Dennys

Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Menginap 2 malam pada Nov 2023
Respons daripada TRU DFW WEST pada 10 Jan 2024
We appreciate you taking the time to write this review. We are delighted that we could ensure a comfortable stay during your visit. Thank you once again for your stay and your feedback and we look forward to welcoming your back to TRU by Hilton North Richland Hills DFW West.