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Reviews of Quality Suites Burleson - Ft. Worth

2.5 out of 5
Quality Suites Burleson - Ft. Worth
321 S Burleson Blvd, Burleson, TX

Reviews

7.6

Good

Rating 10 - Excellent. 339 out of 970 reviews" "
Rating 8 - Good. 302 out of 970 reviews" "
Rating 6 - Okay. 156 out of 970 reviews" "
Rating 4 - Poor. 90 out of 970 reviews" "
Rating 2 - Terrible. 83 out of 970 reviews" "

7.8/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

7.2/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

Abigail

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Gennie

Business traveller
Liked: Amenities, property conditions & facilities
The staff was very polite. Room was nice and clean. There was a smell of cigarettes maybe from a previous guest. Other than that it was a great place to stay.
Stayed 1 night in Apr 2024

10/10 Excellent

lakpa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was good, friendly staffs too at the front desk

8/10 Good

Patricia

Liked: Staff & service, property conditions & facilities
Stayed 3 nights in Apr 2024

10/10 Excellent

Lindsey

Stayed 3 nights in Mar 2024

10/10 Excellent

Olga

Stayed 1 night in Mar 2024

10/10 Excellent

diana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked it all
Stayed 1 night in Mar 2024

10/10 Excellent

Aracili

Travelled with partner
Liked: Staff & service
Nice hot tub
Stayed 4 nights in Mar 2024

10/10 Excellent

Gloria

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Felipa and her staff make you feel so welcomed here, it’s like visiting family. Despite the fact the hotel does need updating, it is very clean and the vibe is amazing!! In the lobby, the pool, the breakfast room everyone was always talking to each other as they’ve known each other for years! Because Felipe and her staff make it feel like home! I can’t wait to visit again!!
Stayed 7 nights in Mar 2024

6/10 Okay

Beth

Travelled with family and small children
Disliked: Amenities
Smelled of marijuana upstairs. There was food across the hall in the vending room that had just been sitting there the whole time and smelled rotten. The tub was chipped and cracked and the grout near the bottom was chipping out too. The pool and hot tub were not open, which was one of our biggest reasons for booking an indoor pool. No bedding for pullout couch and had to make 2 trips for extra towels for the 5 of us, that were on the reservation, as there was only enough for 3.
Stayed 1 night in Mar 2024

4/10 Poor

Jeremiah

Travelled with family
Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Had roaches everywhere tube was dirty not happy
Stayed 1 night in Mar 2024

10/10 Excellent

Pablo

Travelled with family, Business traveller
Liked: Cleanliness, staff & service
The desk front agent was very nice and helpful. The bathtub needs to be changed it has rust… the breakfast was good and the bed was really comfortable.
Stayed 1 night in Mar 2024

2/10 Terrible

Claudia

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
I’ll found a live cockroach in my room and the shower leak all the time
Stayed 1 night in Mar 2024

6/10 Okay

Linda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We liked everything, except the shower water pressure you had to dance around to get wet. The faucet in the shower was just about to fall off. Also the “full breakfast”, only had eggs and sausage patties. There was no gravy, biscuit or even bacon.
Stayed 1 night in Feb 2024

6/10 Okay

Bryan

Liked: Staff & service
Disliked: Cleanliness
Stayed 2 nights in Feb 2024

10/10 Excellent

Orville

Liked: Property conditions & facilities
It was in the right location for our visit
Stayed 1 night in Feb 2024

4/10 Poor

Debra, Temecula

Disliked: Staff & service, amenities, property conditions & facilities
The property is very run down.
Stayed 4 nights in Feb 2024

10/10 Excellent

Maria

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean quiet very attentive personal,and close tostores and restaurants i enjoyed my stay, ill probably come back.
Stayed 2 nights in Feb 2024

6/10 Okay

Lauren

Travelled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Old mold covered with caulking in bathroom and mold around faucets.
Stayed 1 night in Feb 2024

10/10 Excellent

Joshua

Stayed 1 night in Jan 2024

8/10 Good

Stephanie

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
A great hotel for the price. The staff go out of the way to help you. If I were to change anything it would be the bed. Hotel is a step up from motel 6 but a step down bed wise from comfort suites.
Stayed 3 nights in Jan 2024

4/10 Poor

ROBERT

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024

10/10 Excellent

Louis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024

4/10 Poor

Nichole

Disliked: Amenities, property conditions & facilities
Pool and spa were closed. Elevator smelled like weed. The bed was super hard and uncomfortable.
Stayed 1 night in Jan 2024

4/10 Poor

Gary

Stayed 1 night in Jan 2024

10/10 Excellent

Michael

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Decent Beds clean rooms most staff is friendly just don’t try to go down and get breakfast at six like it says on the door because on the weekends they open later for breakfast
Stayed 2 nights in Jan 2024

8/10 Good

Gwen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very helpful and explained no pool or hot tub when we arrived. Breakfast was good and hot.
Stayed 4 nights in Jan 2024

4/10 Poor

Benjamin

Travelled with group
Disliked: Cleanliness, property conditions & facilities, room comfort
Curry?
The motel, was run down and very dirty. The rooms smelled of curry and it looked somebody had died in the bathtub. Hotels.com advertised a gym and a pool, both which were not in working order.
Stayed 1 night in Jan 2024

8/10 Good

Theresa

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
What i didn't like is that they claim to have a heated pool. They do not. It was closed because it wasn't. They room was clean, very nice and the breakfast is good.
Stayed 3 nights in Jan 2024

6/10 Okay

Freddie N Christy

Stayed 1 night in Jan 2024

4/10 Poor

Verified traveller

Stayed 1 night in Jan 2024

8/10 Good

Kyann, Wichita Falls

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was excellent the staff were great. I enjoy my stay here. Would recommend again.
Stayed 1 night in Jan 2024

10/10 Excellent

Zachary

Stayed 2 nights in Jan 2024

10/10 Excellent

Ian

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was by no means a 5 star hotel but it was perfect for just a place for the family to sleep for the night to attend a family function in the area the next day and break up our drive.
Stayed 1 night in Jan 2024

10/10 Excellent

Chris

Business traveller
Liked: Staff & service, property conditions & facilities
This is an older property, which is why it's cheaper. That always comes with wear and tear. I was greeted by the night clerk who was all ready for me. I asked places to eat late, and he gave me easy directions to what was nearby and open. My room was clean and comfortable. I just needed crash space for the night, but would have been satisfied with a more extended stay. Breakfast options included scrambled eggs, sausage, biscuits, fresh-made waffles, oatmeal, bagels, toast, muffins, yogurt, cereal with a selection of juices, coffee, hot tea. I would easily stay again.
Stayed 1 night in Jan 2024

10/10 Excellent

Shanta

Travelled with family
Liked: Room comfort
Stayed 1 night in Jan 2024

2/10 Terrible

Kenneth

Travelled with family, Travelled with family and small children
Disliked: Staff & service, property conditions & facilities
No WIFI like advertised indoor pool and hot tub didn’t work. Which was the whole reason of going to the location. Bathroom felt like was going to fall out room stunk and bathtub was nasty.
Stayed 2 nights in Jan 2024

10/10 Excellent

Tony

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nice 👍
Stayed 1 night in Jan 2024

10/10 Excellent

James

Stayed 1 night in Dec 2023

10/10 Excellent

Joseph

Stayed 1 night in Dec 2023

2/10 Terrible

anthony

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
My car was stolen
Stayed 1 night in Dec 2023

10/10 Excellent

Jeremy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
This has been a really great stay I would recommend coming back
Stayed 1 night in Dec 2023

10/10 Excellent

jana

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2023

10/10 Excellent

Tamara

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The pool and hottub heater wasnt working. The GM allowed me a couple of hours in an unrented hot tub room so my 5 year old could swim around in it. I really like how they went the extra mile for me.
Stayed 2 nights in Nov 2023

2/10 Terrible

Alisa

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023

6/10 Okay

Danny

Travelled with family
Liked: Staff & service, amenities
Everything was good. The staffing were excellent very friendly and kind. Our room had a few minor damage but nothing that made our stay uncomfortable. The breakfast was great, it had everything you will need to star your day.
Stayed 4 nights in Nov 2023

10/10 Excellent

Milton

Travelled with family
Liked: Staff & service
It was okay
Stayed 1 night in Nov 2023
Response from General Manager on 27 Nov 2023
Thanks For the 5 out 5.

4/10 Poor

Deb

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 5 nights in Aug 2023
Response from General Manager on 27 Nov 2023
Thank you for taking the time to give us Feedback.The 2 means we need to better and will. Thank you for your time and business.

6/10 Okay

larry

Liked: Staff & service
Disliked: Cleanliness
Stayed 1 night in Oct 2023
Response from General Manager on 27 Nov 2023
Thank you for your review.

2/10 Terrible

Lisa

Disliked: Cleanliness, staff & service, property conditions & facilities
We had roaches in our room. My 4 year old grandson had some kind of bites on him. We took pictures and showed hotel staff and they said we had to go through Expedia for any complaints/compensation. Expedia was not helpful. $21 when my grandson got bit from something in the room is not acceptable AT All.
Stayed 1 night in Oct 2023
Response from General Manager on 27 Nov 2023
We apologized and refunded her stay.Sorry again.