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Reviews of Motel 6 Fort Worth, TX - Downtown East

2 out of 5
Motel 6 Fort Worth, TX - Downtown East
2425 Scott Ave, Fort Worth, TX

Reviews

5.6
Rating 10 - Excellent. 166 out of 941 reviews" "
Rating 8 - Good. 179 out of 941 reviews" "
Rating 6 - Okay. 164 out of 941 reviews" "
Rating 4 - Poor. 153 out of 941 reviews" "
Rating 2 - Terrible. 279 out of 941 reviews" "

6.0/10

Cleanliness

6.0/10

Staff & service

5.4/10

Amenities

5.4/10

Property conditions & facilities

5.2/10

Eco-friendliness

Reviews

2/10 Terrible

David

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Bad service Tv no working
Stayed 1 night in Apr 2024

8/10 Good

Anntranae

Liked: Cleanliness, amenities, property conditions & facilities
Room clean tv works water temperature and water pressure in shower good did find few roaches in bathroom it's in hood so a bit noisy housekeeper are helpful and sweet I will be visiting again in future.
Stayed 1 night in Apr 2024
Response from Brand Experience Team on 23 Apr 2024
Hi Anntranae,Thank you, we really do love getting such positive feedback! We’re glad your experience was a good one and hope to see you again real soon. Lilith#Team6

2/10 Terrible

mary

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Brand Experience Team on 25 Apr 2024
Hi Mary,We apologize that your recent stay wasn’t a great one. We hope you’ll give us another chance in the future.Lilith#Team6

2/10 Terrible

Daniel

Disliked: Cleanliness, staff & service, property conditions & facilities
not very informative and you aren’t told about 20 dollar deposit till you get there
Stayed 1 night in Apr 2024
Response from Brand Experience Team on 23 Apr 2024
Hi Daniel,Thank you for providing feedback. Your experience is important to us and we hope for the opportunity to improve your experience with us. Please visit again.Lilith #Team6

4/10 Poor

Arturo

Disliked: Cleanliness, staff & service, property conditions & facilities
The area is ruff a bit. A lot of homeless peeps around the hotel. The gentleman that checked me in was cool. But his manager was yelling at him the whole time he was checking & talking to me. The hallways smell bad and the elevator look like it got beat up inside. But my room wasn’t half bad. That was the only really nice part of it. Otherwise it was ruff outside the room.
Stayed 1 night in Apr 2024
Response from Brand Experience Team on 23 Apr 2024
Hi Arturo,We're sorry to hear that we fell short of your expectations during your recent stay. We apologize for any aggravation you had and appreciate you sharing your experience with us. We hope you’ll give us another chance in the future to make it a great stay for you.Lilith#Team6

10/10 Excellent

Christopher

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Kumar was grear
Stayed 1 night in Mar 2024
Response from Brand Experience Team on 17 Apr 2024
Hi Christopher, We appreciate you sharing your experience with us. We're happy to hear you enjoyed your stay and that our staff was helpful, and we look forward to seeing you again soon.Natalie #Team6

2/10 Terrible

Charles

Travelled with family, Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Do not stay here. The rooms have roaches the outlets spark when you plug in items. My wife and I have stayed in some areas that I didn’t want her to leave the room without me after dark but this one I couldn’t even let her go to the car by herself during daylight hours because of all the crackheads that live there. The first night there I had to run two of them off away from my U-Haul. We were supposed to be there for a week until our apartment came available. We stayed two nights before I chose to go stay with a friend a hour away. I would rather spend an extra hour in traffic to get to work then stay in this hotel that was only fifteen minutes away. Not a good place for families to be.
Response from Brand Experience Team on 9 Apr 2024
Hi Charles,Thank you for taking the time to share your review. We are committed to provide a comfortable night's rest and are disappointed to learn that we fell short of your expectations. We would like to apologize that your stay was less than satisfactory. We are committed to guest satisfaction and appreciate you taking time to review your experience. Maz K.#Team6

6/10 Okay

Hali

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I'm not sick yet 👍
Stayed 1 night in Mar 2024
Response from Brand Experience Team on 9 Apr 2024
Hi Hali,Thanks for your review, we really appreciate the support. Maz K.#Team6

6/10 Okay

beeplop

Stayed 5 nights in Mar 2024

2/10 Terrible

Marissa

Stayed 3 nights in Mar 2024

6/10 Okay

Elias

Liked: Cleanliness, staff & service
I just lowered my review because I was charged $23 and I don’t understand why. I just got the charge on my card without any receipt explaining the reason for the charge.
Stayed 1 night in Mar 2024
Response from Brand Experience Team on 19 Mar 2024
Hi Elias, Thank you for providing feedback. Your experience is important to us and we appreciate you bringing your concerns to our attention.Natalie #Team6

2/10 Terrible

Eric

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Roaches in the microwave, all over floor behind bed, everywhere!!! Couldn’t sleep with the lights off. Homeless people everywhere.Don’t walk out the hotel at night or anywhere. Homeless people everywhere setting up tents and burning trash. Very bad poverty area.
Stayed 5 nights in Feb 2024
Response from Brand Experience Team on 12 Mar 2024
Hi Eric,We’re sorry you had a bad experience recently at one of our properties. We take your input seriously and apologize for the inconvenience. As our Guest, you’re very important to us, and our top priority is your satisfaction. Thank you for taking the time to provide this valuable feedback.Lilith#Team6

2/10 Terrible

Syles

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
As soon as i walked into my room there was a big ole cockroach. The bathtub coating was flaking off as well rust stains around the drain. There were several other mysterious stains throughout the room. Even just walking to my room it looked like a drug den with garbage and drywall dust all scattered along. The key card for the door sometimes worked and sometimes didnt. Also you had to slam the door to close it.Didnt even spend a night here i went elsewhere
Stayed 10 nights in Feb 2024
Response from Brand Experience Team on 12 Mar 2024
Hi SylesThanks for taking the time to review your recent stay with us. We’d like to apologize for any inconvenience you experienced as a guest. We hold ourselves to a high standard and plan to give this issue the attention it deserves. It’s valued guests like you who are always driving us to be better, and we appreciate you bringing this to our attention. Lilith#Team6

2/10 Terrible

BENJAMIN

Disliked: Cleanliness, staff & service, property conditions & facilities
Staff is rude as hell and hotel is dirty on the hallways
Stayed 1 night in Feb 2024
Response from Brand Experience Team on 12 Mar 2024
Hi Benjamin,On behalf of Motel 6, we would like to apologize for the inconvenience you incurred while being our guest as this is not our standard. We are committed to guest satisfaction and appreciate you taking time to review your experience. Thank you for bringing this to our attention.Lilith #Team6

2/10 Terrible

Jevante

Business traveller
Disliked: Amenities, property conditions & facilities
The staff was rude and the room looked like it had not been cleaned in months
Stayed 3 nights in Feb 2024
Response from Nancy Y. on 5 Mar 2024
We're sorry to hear that we fell short of your expectations during your recent stay. We apologize for any aggravation you had and appreciate you sharing your experience with us. We hope you’ll give us another chance in the future to make it a great stay for you.Nancy Y.#Team6

2/10 Terrible

Alejandro

Travelled with pets
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Terrible place. Is Roach infested. Was supposed to stay longer but decided to move because of the conditions and they refused to reimburse the nights that I didn't stay. Horrible place! Shouldn't be on Expedia or even open!
Stayed 11 nights in Feb 2024
Response from Brand Experience Team on 26 Feb 2024
Hi Alejandro,We’re sorry you had a bad experience recently at one of our properties. We take your input seriously and apologize for the inconvenience. As our Guest, you’re very important to us, and our top priority is your satisfaction. Thank you for taking the time to provide this valuable feedback.Lilith#Team6

8/10 Good

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
It's a great motel. They have excellent wi/ fi. But if you don't have a car, it's hard to get to a place to eat. There's nothing close. I like the place and will stay again.
Stayed 5 nights in Feb 2024
Response from Brand Experience Team on 20 Feb 2024
Hi Paul, We are glad you had a great experience and appreciate your feedback! We look forward to providing your future lodging needs. Maz K.#Team6

10/10 Excellent

Mark

Liked: Amenities
Very fast check in very friendly customer service people like this model
Stayed 1 night in Feb 2024
Response from Nancy Y. on 13 Feb 2024
Thank you for taking time to share your review with us. We're happy to hear the stay was great and appreciate you recognizing the great service provided by our staff. We hope to see you soon, Safe Travels! Nancy Y.#Team6

4/10 Poor

Pascal

Business traveller
Disliked: Staff & service, amenities, property conditions & facilities
Out of the way. No immediate food possibilities. In-motel vending machines did not work. Room and bed were clean but did have a certain smell to it. Overpriced for what you get, especially from a Motel 6.
Stayed 2 nights in Jan 2024
Response from Nancy Y. on 13 Feb 2024
We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Nancy Y.#Team6

2/10 Terrible

Isaac

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Upset customer
I would always stay here and loved it. Management has change to a younger generation. They morals and respect for elders are gone. Will not be back again.
Stayed 2 nights in Jan 2024
Response from Brand Experience Team on 6 Feb 2024
Hi IsaacAfter reading your review, we’re disappointed to learn that we fell short of your expectations. We’re constantly trying to improve in order to provide the best guest experience possible, so we appreciate your honesty. In the meantime, we’ll look into these issues and do our best to address them. Thanks again for your time, and we hope to see you again soon. Lilith#Team6

2/10 Terrible

Kelly

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is a complete crap-hole. Do not stay here. It's not a hotel, it's a half-day house. It's dirty, and disgusting. The comforters on the bed had burn holes. We walked out and got a different hotel. Oh, and when we showed up 30 minutes before 3:00 to check in, we were refused and forced to wait in the lobby until 3:00, where we witnessed the cast of characters that lived there.the room was ready,(if you can call it that) but their service is absolutely brutal.
Stayed 2 nights in Jan 2024
Response from Nancy Y. on 23 Jan 2024
We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Nancy Y.#Team6

2/10 Terrible

Ixtlazihuatl

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
GHETTO
Stayed 2 nights in Jan 2024

2/10 Terrible

Alex

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

2/10 Terrible

Terry

Disliked: Cleanliness, staff & service, property conditions & facilities
Nothing work in the room. The tub was peeling. The staff was inattentive.
Stayed 1 night in Dec 2023
Response from Nancy Y. on 2 Jan 2024
After reading your review, we’re disappointed to learn that we fell short of your expectations. We’re constantly trying to improve in order to provide the best guest experience possible, so we appreciate your honesty. In the meantime, we’ll look into these issues and do our best to address them. Thanks again for your time, and we hope to see you again soon. Nancy Y.#Team6

8/10 Good

Mohamed

Liked: Property conditions & facilities
Disliked: Staff & service
Average but not bad
Stayed 1 night in Dec 2023
Response from Brand Experience Team on 26 Dec 2023
Hey Mohamed, thanks for taking time to share your review. We appreciate your support.Lilith#Team6

2/10 Terrible

Dexter William

Disliked: Amenities
I reserved a room w/ 2-Queen sized beds hut was given a 1- King size room due to availability. 2 roaches were seen in the room as well
Stayed 2 nights in Dec 2023

2/10 Terrible

Thomas

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Was charged twice as much as the reservation. Bugs in room, toilet not clean, odor on 2nd floor. Overall horrible experience
Stayed 1 night in Dec 2023
Response from Brand Experience Team on 20 Dec 2023
Hi Thomas,We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconveniences you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Maz K.#Team6

2/10 Terrible

Brian, Lincoln city

Disliked: Cleanliness, amenities
Stayed 1 night in Dec 2023

4/10 Poor

Santiago

Disliked: Cleanliness, property conditions & facilities, room comfort
Sketchy people everywhere, rude customer service, horrible smell, mold above bed, roaches, broken heater. But I guess I get what paid for. That being said the pictures are definitely misleading.
Stayed 1 night in Dec 2023
Response from Brand Experience Team on 20 Dec 2023
Hi Santiago,Thank you for taking the time to share your review. We are committed to provide a comfortable night's rest and are disappointed to learn that we fell short of your expectations. We would like to apologize that your stay was less than satisfactory. We are committed to guest satisfaction and appreciate you taking time to review your experience. Maz K.#Team6

4/10 Poor

Wendell

Liked: Cleanliness
Disliked: Amenities
I did not like the fact they couldn’t find my reservation at first and once they did, they told me I would have to pay a $20 deposit because past customers have smoked in a non-smoking room. Other locations never require a $20 deposit especially after paying for the room.
Stayed 1 night in Dec 2023
Response from Brand Experience Team on 20 Dec 2023
Hi Wendell,Thanks for taking the time to review your recent stay with us. We’d like to apologize for any inconvenience you experienced as a guest. Please give us the opportunity to improve your experience on your future bookings.Maz K.#Team6

2/10 Terrible

Joseph

Disliked: Amenities, property conditions & facilities
No shampoo provided, woke up one morning to a prostitute screaming for money in the room adjacent to mine, will not be staying here again any time soon
Stayed 3 nights in Nov 2023
Response from Brand Experience Team on 5 Dec 2023
Hi Joseph,Thanks for taking the time to review your recent stay with us. We’d like to apologize for any inconvenience you experienced as a guest. Please give us the opportunity to improve your experience on your future bookings.Maz K.#Team6

10/10 Excellent

Eddie

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Approved
Great
Stayed 1 night in Nov 2023
Response from Nancy Y. on 28 Nov 2023
Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Nancy Y.#Team6

2/10 Terrible

emilee

Stayed 1 night in Nov 2023

8/10 Good

Richard

Stayed 4 nights in Nov 2023

4/10 Poor

Justin

Disliked: Staff & service, property conditions & facilities
Not great
Took awhile to get help, they charged me $20 cash deposit which was not previously stated, the place is rundown and someone knocked on my door in the middle of the night twice. Not a great hotel.
Stayed 1 night in Nov 2023
Response from Brand Experience Team on 14 Nov 2023
Hi Justin,We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconveniences you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Maz K.#Team6

2/10 Terrible

Miranda

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
WORST HOTEL EVER
NOTHING like the pictures or description!! I ended up leaving 2 hours after I checked in because it was so awful
Stayed 2 nights in Oct 2023
Response from Brand Experience Team on 14 Nov 2023
Hi Miranda,Thanks for taking the time to review your recent stay with us. We’d like to apologize for any inconvenience you experienced as a guest. Please give us the opportunity to improve your experience on your future bookings.Maz K.#Team6

2/10 Terrible

José María

Disliked: Cleanliness
Stayed 2 nights in Oct 2023

4/10 Poor

Dennis

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The tub was peeling, when I checked in there was a bandage in the tub, there was a ladies bra hanging from the bathroom door.The entire room needs a complete renovation.
Stayed 3 nights in Oct 2023
Response from Nancy Y. on 6 Nov 2023
We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Nancy Y.#Team6

2/10 Terrible

Arieanna

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Oct 2023

2/10 Terrible

Eboni

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I had to switch rooms three times due to roaches being everywhere and almost crawling on my son
Stayed 3 nights in Oct 2023
Response from Brand Experience Team on 31 Oct 2023
Hi Eboni,Thank you for providing feedback. Your experience is important to us and we hope for the opportunity to improve your experience with us. Please visit again.Lilith #Team6

2/10 Terrible

Cardinal

Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Roaches behind the bed and dressers and stains and burn holes in the sheets also stains on the towels
Stayed 2 nights in Oct 2023

2/10 Terrible

Tyler

I couldn’t stay, the place was infested with roach
Stayed 1 night in Oct 2023

2/10 Terrible

Cheryl

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay if u get stuck in middle of night
Stayed 1 night in Oct 2023
Response from Brand Experience Team on 25 Oct 2023
Hi Sharon, Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Maz K.#Team6

2/10 Terrible

Jack Ja-hong

Stayed 2 nights in Oct 2023

2/10 Terrible

Christian

Stayed 2 nights in Oct 2023

2/10 Terrible

Juan

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

6/10 Okay

david

Business traveller
Not a good hotel
Not a clean hotel bathtub paint coming off
Stayed 2 nights in Sep 2023
Response from Brand Experience Team on 9 Oct 2023
Hi DavidThanks for your feedback! Providing a top-notch guest experience is always our goal, and we’re committed to improving. We hope to see you back soon!Lilith#Team6

10/10 Excellent

Mark

Stayed 1 night in Sep 2023

10/10 Excellent

Beatriz

Stayed 2 nights in Sep 2023