Indoor pool
Check availability

Reviews of Holiday Inn Express & Suites Mansfield, an IHG Hotel

2.5 out of 5
Holiday Inn Express & Suites Mansfield, an IHG Hotel
201 Hwy 287 N, Mansfield, TX

Reviews

8.6

Excellent

Rating 10 - Excellent. 239 out of 429 reviews" "
Rating 8 - Good. 116 out of 429 reviews" "
Rating 6 - Okay. 40 out of 429 reviews" "
Rating 4 - Poor. 19 out of 429 reviews" "
Rating 2 - Terrible. 15 out of 429 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Brandy

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, clean, close to restaurants, etc.
Stayed 4 nights in Apr 2024

10/10 Excellent

SANDRA

Stayed 1 night in Mar 2024

8/10 Good

Alex

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

6/10 Okay

John

Liked: Cleanliness, staff & service
Ok properly. Even though rooms were available they still did not let me check in before 3pm
Stayed 1 night in Jan 2024

8/10 Good

Andrew, Oak Park

Travelled with partner
Nice hotel with large rooms but location on one-way frontage road makes access problematic. No restaurants in walking distance.
Stayed 4 nights in Jan 2024

2/10 Terrible

Justin

Disliked: Staff & service
Stayed 1 night in Jan 2024

8/10 Good

Lori

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2023

8/10 Good

Smillie

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
We stayed for 4 nights. The room was spacious, clean and comfortable. The first night we only had 2 bath towels and one wash clothe. Requested more towels the next day but didn't get them. The next day reqested room clean and towels was done. The staff wasn't "Texas" friendly. But overall would stay again.
Stayed 4 nights in Dec 2023

10/10 Excellent

Raquel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place!
Staff was friendly and very professional! Had a last minute change and were very acommodating! Room was clean and comfortable.
Stayed 2 nights in Dec 2023

4/10 Poor

Miles

Disliked: Property conditions & facilities
Tv remote not work. Window shade broken dirty window
Stayed 1 night in Dec 2023

10/10 Excellent

Amy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Robin

Travelled with family
Liked: Cleanliness, staff & service
Stayed 2 nights in Dec 2023

10/10 Excellent

Balerio

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

James

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was beautiful, clean and comfortable bed. Staff is super helpful and the breakfast is best in show!
Stayed 3 nights in Dec 2023

10/10 Excellent

Gustavo

Stayed 1 night in Dec 2023

10/10 Excellent

Shannon

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was clean quiet and staff was helpful and friendly
Stayed 1 night in Dec 2023

8/10 Good

Daniel

Stayed 1 night in Dec 2023

10/10 Excellent

Donna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Gladys

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Felicia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a great, clean and friendly experience
Stayed 1 night in Dec 2023

2/10 Terrible

Demetrius

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Staff was very friendly and helpful. Place looks nice. Rented a studio room. Room had a armoire for clothes but cost had no rod or shelf. Stains looks like mold. Couldn't use heat, due to the nauseous gases that emulated when heat were on. Had to grab extra blankets to stay warm at night
Stayed 3 nights in Nov 2023

10/10 Excellent

Eric, HUMBLE

Stayed 1 night in Nov 2023

10/10 Excellent

Rene Z

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Oct 2023

10/10 Excellent

Teresa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place with easy access to a lot of shopping and restaurants.
Stayed 1 night in Oct 2023

10/10 Excellent

Linda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023

10/10 Excellent

Justin

Liked: Cleanliness, staff & service, property conditions & facilities
Andria at the front desk was super knowledgeable and friendly.
Stayed 1 night in Oct 2023
Response from DR on 16 Nov 2023
I believe you got the wrong hotel. I dont have anyone in my staff with that name.

10/10 Excellent

Naomi

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Family fun trip
The lobby was clean, and well lit. Our beds and very comfortable. Great selection of pillows, from soft to firm. We will definitely be back when we return to see our grandchildren in Mansfield.
Stayed 1 night in Oct 2023

4/10 Poor

Ronnie

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 2 nights in Oct 2023

2/10 Terrible

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, room comfort
Smelly
The hallway stinks to high heaven of mold or mildew. The doors to rooms need upgrading. Had issues with access to my room. The Manager is excellent though.
Stayed 1 night in Oct 2023

10/10 Excellent

Sandra

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Great place to lay your head
We were not there for too much time but everything was as expected
Stayed 1 night in Sep 2023

10/10 Excellent

Mari-Anne

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay. Family friendly!
We came for a local youth softball tournament. Staff were very friendly. We knew it was sold out and we never felt crowded. We were even offered an upgrade. We were very comfortable. We will be back!
Stayed 2 nights in Sep 2023

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Overall a nice place to stay
Stayed 1 night in Sep 2023

10/10 Excellent

Ashley

Stayed 1 night in Sep 2023

8/10 Good

James, SEAFORD

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
clean rooms with recent upgrades.
Stayed 3 nights in Aug 2023

8/10 Good

Victor

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great location, close to a lot of dining & shopping options. Hotel was quiet and indoor pool was nice to stay out of sun.
Stayed 2 nights in Aug 2023

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

10/10 Excellent

dannis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023

10/10 Excellent

Anne-Marie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Was thankful for the surprise free upgrades when both my husband and I and our daughter and her husband checked into get our rooms! Thank you!
Stayed 1 night in Jul 2023

10/10 Excellent

Robin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2023

10/10 Excellent

Nicole

Liked: Cleanliness, staff & service, property conditions & facilities
Was close to hospital where we welcomed our first grandchild; suite was large, quiet, room was clean and location was convenient.
Stayed 2 nights in May 2023
Response from DR on 7 Jun 2023
Thank you for staying with us.

10/10 Excellent

IVONE

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Quiet and safe, ample space in the bedroom good quality bedding and clean
Stayed 1 night in May 2023
Response from DR on 7 Jun 2023
Thank you for staying with us.

10/10 Excellent

Axton

Stayed 2 nights in Apr 2023
Response from DR on 7 Jun 2023
Thank you for staying with us.

10/10 Excellent

Brady

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Need more towels at pool but all else was fantastic. Santiago is a very caring employee, he made the stay great!!
Stayed 2 nights in Apr 2023
Response from DR on 7 Jun 2023
Thank you for staying with us.

6/10 Okay

Miranda-Lin

Travelled with family and small children
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The room was clean and spacious. The front desk worker was very friendly and helpful. However, the walls and flooring are paper thin. I could not sleep because the person in the room above mine was pacing about at all hours, each time causung the ceiling to crack with loud floor noard noises. Also, the freeway noise was unbearable. They need to use thicker windows. Just way too loud all around! Poor building design/construction. Not the nice staff members' fault.
Stayed 1 night in Apr 2023
Response from DR on 7 Jun 2023
Thank you for staying with us.

8/10 Good

Regena

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel was very clean and comfortable.
Stayed 2 nights in Apr 2023

10/10 Excellent

Staci

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great cost-effective stay.
The staff was amazing and I have no complaints.
Stayed 2 nights in Apr 2023

10/10 Excellent

Bradley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Get away
Was great
Stayed 1 night in Mar 2023

10/10 Excellent

Diane

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable big room. Bed very comfortable. Good breakfast. Nice to find a hotel with an indoor pool and hot tub.
Stayed 1 night in Mar 2023