Outdoor pool, open 8 AM to 7:00 PM, pool loungers

Reviews of Doubletree Resort by Hilton Hollywood Beach

4 out of 5
Doubletree Resort by Hilton Hollywood Beach
4000 South Ocean Drive, Hollywood, FL

Reviews

7.6

Good

Rating 10 - Excellent. 671 out of 1586 reviews" "
Rating 8 - Good. 338 out of 1586 reviews" "
Rating 6 - Okay. 239 out of 1586 reviews" "
Rating 4 - Poor. 157 out of 1586 reviews" "
Rating 2 - Terrible. 181 out of 1586 reviews" "

7.8/10

Cleanliness

7.8/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Rita

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The bed was very comfortable. Pool towels were very thin and small
Stayed 1 night in Apr 2024
Response from GM on 1 May 2024
Rita, on behalf of all of us, thank you for the review. We are pleased to know you enjoyed so many aspects of your stay. However, we apologize for any disappointment caused by our pool towels. It was a pleasure having you as our guest, and we hope to have another opportunity to host you anytime you are in the area. We wish you all the best with your travels.General ManagerNelvis PerezGeneral Manager

10/10 Excellent

Nadia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2024
Response from GM on 1 May 2024
We are absolutely thrilled knowing you enjoyed your visit to the fullest, Nadia! It was a sincere pleasure having you with us at DoubleTree Resort by Hilton Hollywood Beach, and we hope to welcome you back again soon!Regards,Nelvis PerezGeneral Manager

10/10 Excellent

angel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024
Response from GM on 1 May 2024
Angel, thank you for the perfect five-star rating! We couldn't be happier knowing you enjoyed your stay at the DoubleTree Resort by Hilton Hollywood Beach to the fullest. We appreciate your choice to stay with us and hope to welcome you back again soon!Regards,Nelvis PerezGeneral Manager

2/10 Terrible

KerryAnn

Travelled with partner
Liked: Amenities
Disliked: Cleanliness, staff & service, property conditions & facilities
We went to checking the lady at the at the front desk seem nice her Inas, she encouraged me to join Hilton honors which I did she stated she would upgrade me room I was elated placing us on the 10th floor, once up there I realized it was the same room design we originally book, my issue was as soon as I went in I notice the towel place on the face was torn all string out, I just said to my self I would ask for new ones we came back to the hotel, so on my way up ask ask the guy at the front desk for towels I advised of the one in the room he got me some old dirty looking dingy towel I said these are too old, they went in to back and said that’s all they have for the night, a lady was there trying to assist came back told me she found some told me I was lucky because they had none last we and I was not the only person the complained about the towels, mind you these were worst than the first, I had to take them because alll the stores were closed where I could have bought any, went upstairs decided to take a bath how about the towels that was in the bathroom from original had either makeup stains or burnt stair but something brown on the towel, that cause me now to look at the ones I got from the lady downstairs, listen these towels had some either pubic hair or hair from off their head woven into the towels and I says towel because it was in two of them, now that’s just nasty. Other than that which was just my major issue I had no iron in my room only an iron board
Stayed 1 night in Apr 2024
Response from GM on 29 Apr 2024
KerryAnn, although we are pleased knowing you appreciated the friendly service you received at check-in, we sincerely apologize for the condition of the linens you received during your visit. We take cleanliness concerns very seriously, and your feedback has been shared with our housekeeping leadership team to ensure this is not repeated. We hold ourselves to extremely high standards, and should you stay with us again, we believe you will see that this was an isolated incident. We hope that you will allow us another opportunity to show this to you whenever your travels bring you back to Hollywood Beach.Regards,Nelvis PerezGeneral Manager

2/10 Terrible

Odaimi

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
the reception staff are rude and do not give you details. they also run unauthorized charges as well as they don’t explain why you’re being charged an extra $350 from what your booking online with expedia says. the hottub is broken and the pool staff were rude as well.
Stayed 2 nights in Apr 2024
Response from GM on 1 May 2024
Odaimi, thank you for staying with us and for sharing your feedback. Providing exceptional service for every guest is our highest priority; therefore, we apologize that this was not your experience. We deeply regret any miscommunication there may have been regarding our rates and fees prior to your arrival. We have shared your feedback with the appropriate individuals so that proper adjustments can be made. We value you as a guest and hope that we have the opportunity to welcome you again in the future.Regards,Nelvis PerezGeneral Manager

10/10 Excellent

Sharon

Travelled with family and small children
Nice hotel!
Stayed 1 night in Apr 2024
Response from GM on 29 Apr 2024
Thank you for being our guest at DoubleTree Resort by Hilton Hollywood Beach. We believe clean, comfortable accommodations and excellent service set us apart and bring guests back time and time again; we appreciate you recognizing our efforts! It was our pleasure having you stay with us, and we look forward to many more return visits.Regards,Nelvis PerezGeneral Manager

10/10 Excellent

Alexandre

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a good stay. Checking and out was easy. The valet parking service was effective.
Stayed 2 nights in Apr 2024
Response from GM on 29 Apr 2024
Alexandre, thank you for your review regarding your stay at the DoubleTree Resort by Hilton Hollywood Beach. It was a pleasure to read that we exceeded your expectations. We work hard to make sure every guest has a comfortable and relaxing stay, and we appreciate you acknowledging our friendly, efficient valet service. Thank you once more for your feedback, and we look forward to welcoming you again soon.Regards,Nelvis PerezGeneral Manager

4/10 Poor

Alicye

Travelled with partner
Disliked: Staff & service
Some one was banging on the door of another room on our floor loudly for about 30 minutes. Not good and the girl at the desk was very rude.
Stayed 1 night in Apr 2024
Response from GM on 1 May 2024
Alicye, thank you for the feedback regarding your recent stay. Our team strives to ensure an exceptional experience for each guest, so we are disappointed to learn of the disruptive noise you experienced as well as the service you received from our team. Please accept our sincere apologies. We hope you will give us another opportunity to show you the hospitality you deserve and to prove that we truly value your choice to stay with us.Regards,Nelvis PerezGeneral Manager

8/10 Good

levan

Liked: Cleanliness, staff & service
Stayed 1 night in Apr 2024
Response from GM on 29 Apr 2024
Levan, thank you for taking a moment to rate your experience! We are vey pleased knowing you enjoyed your stay with us. We appreciate your choice to stay at the DoubleTree Resort by Hilton Hollywood Beach, and we hope to welcome you back again soon!Regards, Nelvis Perez General Manager

6/10 Okay

Iuliia, New York

Travelled with family
Disliked: Amenities
The pool was not heated, it was icy, people did not swim in it.I only took this hotel because of the pool. The Jacuzzi wasn't working at all and they didn't even try to fix it. The faucet was running in the room when you turn on the water. The staff only shrugged their hands at all questions. But they cleaned the room every day and put two bottles of water in it.
Stayed 4 nights in Apr 2024
Response from GM on 1 May 2024
Luliia, we appreciate you choosing us and for taking the time to leave your comments. Although we are pleased that you had an overall pleasant stay, we do apologize for the disappointment caused by the current state of our pool and hot tub. We certainly understand your sentiment and regret the negative impact these matters had upon your visit. Thank you once more for your comments, and we hope to have another opportunity to provide you with a better experience on your next visit.Regards,Nelvis PerezGeneral Manager

6/10 Okay

Angela

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from AA on 28 Apr 2024
We are truly thrilled with your review, your feedback will be share with our associates, to ensure our guests continue receiving the experience, they expect and deserve. We are truly grateful for your feedback and hope you will share your experience with your friends and family, as we anticipate your return in the shortest interim, when we can once again show you our level of commitment in delivering exceptional hospitality service.

8/10 Good

kenneth

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
BEWARE! The hotel is nice, but there is a $45 per day charge for parking
Stayed 2 nights in Apr 2024
Response from DT on 27 Apr 2024
Thank you for your feedback.Regards

10/10 Excellent

aaron joseph

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The attention that staff displayed and over concerns of the quest. Our room was exceptional great amenities and very clean along with a spacious area and great view from our balcony.
Stayed 3 nights in Mar 2024
Response from AA on 28 Apr 2024
We are truly thrilled with your review, your feedback will be share with our associates, to ensure our guests continue receiving the experience, they expect and deserve. We are truly grateful for your feedback and hope you will share your experience with your friends and family, as we anticipate your return in the shortest interim, when we can once again show you our level of commitment in delivering exceptional hospitality service.

10/10 Excellent

Hayley

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from AA on 28 Apr 2024
We are truly thrilled with your review, your feedback will be share with our associates, to ensure our guests continue receiving the experience, they expect and deserve. We are truly grateful for your feedback and hope you will share your experience with your friends and family, as we anticipate your return in the shortest interim, when we can once again show you our level of commitment in delivering exceptional hospitality service.

6/10 Okay

PATRICIA

Liked: Staff & service
Could improve with cleanliness. Incomplete set of towels were provided and some of them are torn and worn out. Otherwise, the staff and valet crew were nice and helpful
Stayed 3 nights in Apr 2024
Response from DT on 27 Apr 2024
Thank you for your feedback.Regards,

2/10 Terrible

Ehab

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Apr 2024
Response from DT on 27 Apr 2024
Thank you for your feedback.Regards,

10/10 Excellent

nerline

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great
Stayed 1 night in Apr 2024
Response from GM on 25 Apr 2024
Nerline, thank you for choosing the DoubleTree Resort by Hilton Hollywood Beach for your recent stay and for sharing your experience. We were pleased to read that you loved our exceptional hospitality and could take advantage of our great location and all that the area has to offer. We hope to have the pleasure of hosting you again soon.Regards,Nelvis PerezGeneral Manager

10/10 Excellent

Tamara

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
like everything
Stayed 4 nights in Apr 2024
Response from GM on 24 Apr 2024
Tamara, thank you for sharing a few kind words about your recent visit! We couldn't be happier knowing you enjoyed your stay to the fullest. We appreciate your choice to stay with us at DoubleTree Resort by Hilton Hollywood Beach, and we hope to welcome you back again soon!Regards,Nelvis PerezGeneral Manager

8/10 Good

Rocio

Travelled with family, Travelled with pets
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
The hotel is well, it is cozy, the cleaning staff is excellent. Some of the staff at the front should be a little friendlier. Mrs. Kristene was very special and her excellent attention is a shame that we met her when we were leaving the hotel and not before.
Stayed 2 nights in Apr 2024
Response from GM on 24 Apr 2024
Rocio, thank you for your feedback regarding your stay. While we're pleased to see that you enjoyed your time with us, please accept our apologies if some of our associates did not display the level of hospitality we aim for. We strive to deliver exceptional service; therefore, we sincerely regret this was not your experience. We have shared your comments with our front desk leadership team, and we hope you will give us another opportunity to prove that we are committed to providing outstanding hospitality.We look forward to welcoming you again soon.Regards,Nelvis PerezGeneral Manager

2/10 Terrible

Charde

Will never stay here, chair was broken in room, water took long to drain out shower. other fees was told when I arrived. Jacuzzi water was not hot. I regret staying here.
Stayed 2 nights in Apr 2024
Response from DT on 21 Apr 2024
Thank you for your valuable feedback will share it with managementsRegards,

10/10 Excellent

Walleska

Liked: Cleanliness, staff & service, property conditions & facilities
Love everything about this place!!
Stayed 1 night in Apr 2024
Response from DT on 21 Apr 2024
Thank you for your valuable feedback.Regards,

4/10 Poor

Preston

Disliked: Cleanliness
The area was nice
Stayed 3 nights in Apr 2024
Response from DT on 21 Apr 2024
Thank you for your valuable feedback.Regards,

4/10 Poor

Tracy

Disliked: Staff & service
Stayed 1 night in Apr 2024
Response from DT on 21 Apr 2024
Thank you for your valuable feedback.Regards,

2/10 Terrible

Vivian, Broadview heights

The room wasn’t clean
Stayed 2 nights in Apr 2024
Response from d on 20 Apr 2024
we are very sorry and appreciate your feedback to improve our service.Regards,

4/10 Poor

Antoine

Liked: Amenities
Disliked: Cleanliness, property conditions & facilities
My toilet got blocked once, I did not do anything unusual to cause the blockage, and the guy came and unblocked it. Then it blocked again and I was told they do not have any other rooms to give me. I ended up going to the toilets on the 1st floor, near the swimming pool. No more of this hotel in the future until they renew their plumbing system.
Stayed 5 nights in Apr 2024
Response from DT on 20 Apr 2024
we are very sorry and appreciate your feedback to improve our service.Regards,

10/10 Excellent

Pauline, Stouffville

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean hotel
Stayed 2 nights in Apr 2024
Response from DT on 20 Apr 2024
we appreciate your feedback .Regards,

6/10 Okay

Kimberly

Travelled with family
Liked: Cleanliness, staff & service
Pool area needs tending to and pool water definitely not the cleanest. I’ve been there in the past and see that pool area including pool is neglected. Front desk personnel were very nice .
Stayed 1 night in Apr 2024
Response from Manager on 20 Apr 2024
Dear Kimberly,Thank you for sharing your recent experience with us. While we appreciate you mentioning how much you enjoyed our team's service, we regret that your stay was anything other than perfect. It was disappointing to learn that our pool area did not meet your expectations, as we maintain rigorous standards to ensure a pristine environment for our guests. Rest assured, we will share your feedback appropriately to prevent such concerns in the future. We hope to continue to welcome you back for many more visits so we can show you our dedication to the outstanding experience you deserve every time you are our guest.Regards, Nelvis Perez General Manager

10/10 Excellent

Nathan

Travelled with family
Liked: Amenities
Excellent customer service. We arrived very early after getting off a cruise ship. They let us check in and had cookies for the kids. Also gave us 2 complimentary beach chairs with towels and access to the pool. Very nice place
Stayed 1 night in Apr 2024
Response from AA on 19 Apr 2024
We truly appreciate you taking the time to log your satisfaction with us while staying at our Doubletree Hotel Hollywood Florida. You deserve nothing less than the best we have to offer; we are very satisfied we were able meeting your expectation by completing the necessary safety steps and conditions to ensure you were able to enjoy your stay to the fullest. We will definitely share your feedback with our staffs, and we do look forward seeing you in the near future.

10/10 Excellent

Tracy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They were accommodating to our needs
Stayed 1 night in Apr 2024
Response from GM on 16 Apr 2024
Tracy, thank you for staying at the DoubleTree Resort by Hilton Hollywood Beach and sharing your kind remarks. We continually strive to provide our guests with the most memorable experience, and we will enjoy sharing your compliments with our staff. We hope you will consider us your home away from home every time you visit the area, and we look forward to seeing you again!Best Regards, Nelvis PerezGeneral Manager

10/10 Excellent

Raj Mohan

Stayed 2 nights in Apr 2024
Response from GM on 16 Apr 2024
Thank you for the perfect five-star rating, Raj! We couldn't be happier knowing you enjoyed your stay to the fullest. We appreciate your choice to stay with us and hope to welcome you back again soon!Best Regards, Nelvis PerezGeneral Manager

8/10 Good

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient to the beach, nice pool and good breakfast.
Stayed 2 nights in Apr 2024
Response from GM on 15 Apr 2024
Lisa, thank you for the excellent review of your stay at DoubleTree Resort by Hilton Hollywood Beach. We appreciate you pointing out our convenient proximity to the beach in addition to our fantastic amenities. We are happy you enjoyed your time with us, and we look forward to welcoming you back for another outstanding experience!Regards, Nelvis PerezGeneral Manager

6/10 Okay

Francisco e

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good location
Stayed 4 nights in Apr 2024
Response from aa on 14 Apr 2024
Please accept our sincerely apologies for not meeting your expectations on all disaffections you experience while vacationing at the Doubletree Hotel. We are sincerely sorry for the frustration you encountered due to these conditions, as we understand the need for meeting your expectation after a long day and during your stayed. We have addressed some of these issues. Already and currently working on the others, we hope you will give us another chance to provide you with the exceptional service you deserve in the near future.

2/10 Terrible

Ivan, Milton

Disliked: Cleanliness, staff & service, property conditions & facilities
Stay away from this hotel.
Stayed 2 nights in Apr 2024
Response from GM on 16 Apr 2024
Ivan, thank you for choosing our hotel on your recent visit to the area and for taking the time to provide your feedback. We were disappointed to read that your stay was anything other than exceptional. We hope you will consider giving us another chance so that we can show you the hospitality you deserve and that we are typically known for providing. Regards, Nelvis PerezGeneral Manager

10/10 Excellent

Tammy

Travelled with family and small children, Travelled with group
This was a nice and clean stay! However they charged my credit card for same thing a couple times!
Stayed 1 night in Apr 2024
Response from aa on 14 Apr 2024
We truly thrilled with your review, your feedback will be share with our associates to ensure our guests continue receiving the experience they expect and deserve. We are truly grateful for your feedback and hope you will share your experience with your friends and family, as we anticipate your return in the shortest interim, when we can once again show you our level of commitment in delivering exceptional hospitality.

4/10 Poor

Anna

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was rude, the rooms smelled like Marijuana, the bathroom door handle did not work and the restaurant had extremely poor service.
Stayed 2 nights in Apr 2024
Response from DT on 13 Apr 2024
Thank you for your feedback.

6/10 Okay

Galina

Liked: Property conditions & facilities
Stayed 2 nights in Mar 2024
Response from DT on 13 Apr 2024
Thank you for your feedback

8/10 Good

Tammy

Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Very nice views by the pool! Very close to Walmart and the beach! Walkable! Clean! The shampoo and shower gel smells really good!
Stayed 1 night in Apr 2024
Response from DT on 9 Apr 2024
Thank you for your valuable feedback.Regards,

10/10 Excellent

Scott

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front Desk staff is fantastic, saying hello ever time we came back from our event. Convenient location and accessible. Kristene helped me at check out and is super friendly! Thank you for an amazing week.
Stayed 4 nights in Apr 2024
Response from DT on 9 Apr 2024
Thank you for your valuable feedback.We looking forward to host you again at our home.Regards,

6/10 Okay

Janet

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
The front desk receptionist was not helpful and very rude and she was supposedly mgmt the gentlemen that saw that my daughter was trying to check in with me on the phone and my daughter is 31 not 15 assisted her immediately
Stayed 2 nights in Apr 2024
Response from GM on 8 Apr 2024
Janet, it is truly disappointing to learn of your recent experience with our service as you checked-in. We can assure you that this is not indicative of our service culture, one that is based on only the highest quality standards. Your comments have been shared appropriately and will be addressed. We hope you will accept our sincere apologies and provide us with the opportunity to demonstrate our commitment to you and all guests whenever you return to the area. Best Regards, Nelvis PerezGeneral Manager

10/10 Excellent

Ran

Liked: Cleanliness, staff & service, property conditions & facilities
As hotel should be and the front desk efficient. Room nice and clean
Stayed 1 night in Apr 2024
Response from GM on 8 Apr 2024
Ran, thank you for choosing the DoubleTree Resort by Hilton Hollywood Beach for your recent stay and for sharing your experience. We were pleased to read that you loved our exceptional hospitality and immaculate accommodations! We hope to have the pleasure of hosting you again soon.Best Regards, Nelvis PerezGeneral Manager

6/10 Okay

sherri

Travelled with partner
Nice room. Close to beach. Didnt like how they were painting thr restaurant while we were eating there.
Stayed 2 nights in Apr 2024
Response from AA on 7 Apr 2024
You deserve the best that we have to offer so we are disappointed to read that we had not completed the necessary steps to ensure you were able to enjoy your stay to the fullest while staying at our Doubletree Property. We can assure you we are a Hilton Brand Hotel and follow the standards handed down to us, we will be looking into our service offered, as we strive to provide an enriching and meaningful stay for each of our guests, once and again we are truly sorry and hope you will give us another chance in the near future.

6/10 Okay

Natalie

Travelled with family
Disliked: Staff & service
Front desk staff were not friendly or helpful, bathroom sink wouldn’t drain and the shower was very dirty
Stayed 1 night in Apr 2024
Response from GM on 8 Apr 2024
Thank you for taking the time to provide your feedback, Natalie. We hope you will accept our sincere apologies for the level of service you received from our team, in addition to the conditions noted in your guest room. Be assured we will be discussing your comments with our team, and we appreciate your patience. We hope you will give us another chance to provide you with the flawless visit you deserve on your next visit to Hollywood Beach.We look forward to welcoming you again!Best Regards, Nelvis PerezGeneral Manager

6/10 Okay

Susan

Travelled with partner
Disliked: Staff & service, property conditions & facilities
This hotel is average but over priced and a lot of additional charges -resort fee & parking… Front desk staff unfriendly but valet parking staff very nice. (No options you must valet)
Response from AA on 7 Apr 2024
You deserve the best that we have to offer so we are disappointed to read that we had not completed the necessary steps to ensure you were able to enjoy your stay to the fullest while staying at our Doubletree Property. We can assure you we are a Hilton Brand Hotel and follow the standards handed down to us, we will be looking into our service offered, as we strive to provide an enriching and meaningful stay for each of our guests, once and again we are truly sorry and hope you will give us another chance in the near future.

4/10 Poor

Orly

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
The view from our room was to a cement wall of building next door, and sitting on the balcony smelled like the kitchen was just under our floor. Also, Seven11 next door had homeless vagrants who were drunk an loud
Stayed 1 night in Apr 2024
Response from aa on 6 Apr 2024
seems like we felt short of your expectation this time. we are always improving our service and will continue as we create the experience our guest is in search of.

10/10 Excellent

Haylee

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Anthony was our front desk coordinator and when we got stuck with a handicap room we went to him and he immediately helped resolve our situation. Earlier in the day we had asked another front desk coordinator that told us she could help but actually ended up doing NOTHING during the 4 hours she said she was helping. But thankfully Anthony came in and saved the day and got us a different room within a few hours of us coming back to check on the new room status. He was not only professional, but still kept an upbeat and friendly attitude while we discussed how the handicap room was not what we had booked. Our stay honestly would’ve been ruined if we kept that room so Anthony really came in and saved our vacation. Thank you again Anthony! If I could give him 10 stars I would! The hotel stay was also lovely ans had a great pool area. It’s only a block from the beach so very convenient.
Response from AA on 7 Apr 2024
We truly thrilled with your review, your feedback will be share with our associates to ensure our guests continue receiving the experience they expect and deserve. We are truly grateful for your feedback and hope you will share your experience with your friends and family, as we anticipate your return in the shortest interim, when we can once again show you our level of commitment in delivering exceptional hospitality.

10/10 Excellent

Debbie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from aa on 6 Apr 2024
excellent review, we are truly pleased we were able to exceed your expectation. making our guest feels welcome home is our most optimate mission at our property. please share your experience with your friends and family and we do look forward seeing you in the near future.

10/10 Excellent

Aitana

Travelled with partner
Liked: Amenities, property conditions & facilities
I enjoyed the location and amenities. However, it could be a little cleaner considering the price per room. Our room was dusty and smelled a bit like mildew. Other than that the experience was nice.
Stayed 1 night in Mar 2024
Response from GM on 4 Apr 2024
Thank you for taking the time to provide your feedback, Aitana. We appreciate you sharing how much you enjoyed our location and amenities, yet we want to apologize for any cleanliness issues you encountered in your guest room. We hope you will give us another chance to provide you with the flawless visit you deserve on your next visit to Hollywood Beach.We look forward to welcoming you again!Regards, Nelvis PerezGeneral Manager

6/10 Okay

Eduardo

Travelled with family and small children
Disliked: Staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from GM on 2 Apr 2024
Eduardo, thank you for taking the time to rate your recent visit. While we're pleased to know you had an overall pleasant stay, we do apologize for any areas in which we may have fallen short of your expectations. We hope you will give us another chance to provide you with a better experience the next time your travels bring you this way. Regards, Nelvis PerezGeneral Manager

6/10 Okay

Davit

Travelled with family, Travelled with group
Liked: Staff & service
Disliked: Property conditions & facilities
Needs update, old facilities and amenities
Stayed 2 nights in Mar 2024
Response from DT on 2 Apr 2024
Thank you for your valuable feedback.

8/10 Good

Natalya

Stayed 3 nights in Mar 2024
Response from GM on 22 Apr 2024
Natalya, thank you for being our guest at DoubleTree Resort by Hilton Hollywood Beach. We believe clean, comfortable accommodations and excellent service set us apart and bring guests back time and time again; we appreciate you recognizing our efforts! It was our pleasure having you stay with us, and we look forward to many more return visits.Regards,Nelvis PerezGeneral Manager