The room was clean. However, the air in our room didn't work, and I called the front desk at 11 pm and the desk receptionist said to change the thermostat on the wall. We did that, and nothing still changed. The room temperature was 80 degrees all night . We were miserable and stuffy.
I told the desk clerk the next morning, and she just said, 'Thanks for letting us know". I wish I had not prepaid, because I would have asked for a discount. On a postive note, the breakfast was really good, and the lady in charge of that did an excellent job and was very friendly.