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"Extremely close to everything. The location is amazing. The rooms with balcony are very nice. The cleanliness can increase for sure. It was doable though. "

"The customer service is top notch. From check in throughout the entire stay. Every staff member says hello and “how can I help” standouts were Christy and Jessica at check-in and Roosevelt at breakfast who gave recommendations and was so friendly. The room, pool and amenities were great! This hotel is very very close to the river walk and so convenient that we were able to walk to all tourist locations we had plan. Our only negative is the wait for the elevators can be very slow during high volume hours. We opted for the stairs a few times so we also got Our exercise. We would definitely stay at the Drury Plaza Hotel again! "

"Yes- pool is terrible! Small and cold and pretty inaccessible. No coffee in lobby, breakfast rolls and pastries were hard and tasteless . Fruit was far from fresh "

"It was a perfect location on the river walk! Great restaurants all around the property. Excellent service! Will definitely be coming back! "

"Clean room, quiet place "

"Yes"

"Great remodel! Great hospitality! "

"Check in took forever, the mattress cover was wet. No coffee pods in the room."

"Great location but i cannot understand how this hotel is at 4 star ratings! Very outdated and not very clean. "