Florence hotels from RM402

"Cheese omelets were rubber and taste horrible. Both days pancake machine went down. Couldn't get into breakfast without tripping over sport bags and people packed. One elevator was bad to the point my wife was stuck in one for a few minutes. Another mom staying on our floor also had the elevator problem. And the worst part was fighting to shower in actual warm water."

"Great location, Will at frint desk was amazing and the cleaning staff very attentive. The hotel did have a problem eith ants but they tried thete best to accomodate"

"Breakfast dodo. "

"We didn't ask to use the safe, didn't use the safe, and got charged the fee for it, plus tax--it says on the reservation can be charged not will be charged--we would appreciate a refund for it if possible please. Thanks"

"Cozy, clean, friendly, had a young man ready to carry my bags because the lift wasn't working. Desk staff professional and kind. Single lady on trip for a competition and felt safe and slept so well. Thank you!"

"Good rooms. Basic amenities. Plenty of parking. Near UMass. "

"the breakfast was very good. "

"Breakfast was decent. The place is lind of falling apart and beat up. Not convenient that ice is only on first floor. The bed was comfortable."

"My husband & I really enjoyed ourselves. The room was very clean & parking was excellent. Staff was very friendly. Thank you all for everything! We will definitely stay here when we go up to Mass to visit again!"