Hotel Mesra Haiwan Kesayangan di Florence

"The room was clean and pretty stylish. We did have only a small roll of toilet paper and no refills, but it all worked out. There was no lotion provided, but the shampoo and conditioner actually worked pretty well. It is by an airport and you could hear the planes, but there aren't many overnight. The hotel restaurant wasn't worth it. It was expensive, which we expected, but the portions were also small and our appetizers weren't prepared fresh. There are plenty of places around that I'd...

"Staff was pleasant, room was clean and nice. Would book again here"

"Friendly staff, clean rooms, and great location. "

"The place was beautiful, affordable, and the staff are very nice!!! We'll definitely come back "

"The hospitality was top notch. Upon check in Rosa made sure we knew all of the best local food spots to try. She helped us make an itinerary of events as well as provided a vase for flowers. The room was very clean and had plenty of towels. I will definitely book here again."

"Staff and rooms"

"Room was great!"

"I had a great stay at this hotel. The breakfast was excellent with plenty of good options. The staff were awesome—very friendly, professional, and always ready to help. The cleaning team did a fantastic job, and the hotel was very clean throughout my stay. Every staff member provided great customer service, which made the experience even better. The only minor issues were that the room did not have a microwave and there were not many drawers for storage, which seems more like a design issue....