Floreal hotels from RM179

"Average. Some staff great, others not trained well with poor customer service skills. Buffet sometimes ran out of items and they were not refilled. "

"Estelle was amazingly helpful and friendly. She made our stay amazing. All the staff were great. "

"The hotel overal is beautiful. The food and amenities were amazing as well. The staff who help with luggage and the front desk were very helpful and stopped at nothing to ensure you had the best stay. The waiters in the restaurants however need more training. They take a very longtime to bring drinks or off any help often bringing the wrong order. This would not have been an issue if it were once or twice. But it was all the time at all the restaurants. Often no one ever comes to your table to see what you want to order. But everything else was amazing."

"Our room was clean and very well equipped- our thanks to Geetanjalee. All the staff were friendly and welcoming from the moment we arrived and this continued throughout our stay. Breakfast was excellent with so many options available for all dietary requirements. The setting is superb with spectacular views over various pools towards the ocean - and the sunsets were amazing."

"Breakfast quality could be better. Better training in presentation of product. P In bathroom the door was damaged"

"We had an amazing time Value for money All inclusive"

"Trust strongly advice to stay . Feels like heaven. No word to describe. Best ever. Food, drink, nice weather, close to airport, close to the beach. Great great great🙏👍"

"Amazing hotel, loved it. 5 of 5 Stars would recommend"

"The service needs to be impeovwe. We was advised to dial 0 to get service and we have dial 0 for 4 times to request the service but they get my ordered but have never bring it in."