Hotel Mesra Haiwan Kesayangan di Faversham

"Very bad management of the hotel: Wi-Fi was not working in our room and he took 2 hours to the staff of the hôtel to propose us another room where Wi-Fi was working. We stayed 2 nights and they just forget to redo the room ..."

"Clean, comfortable room. Friendly and helpful staff. Excellent food both at dinner and breakfast. Would strongly recommend. "

"Customer service amazing Clean room free access to sauna, pool and jacuzzi Good choice of restaurants and a shisha lounge Perfect for birthday getaway , mini getaway , celebrations"

"Double room was very small, especially with the sofa bed in use."

"We booked Hempstead House for a relaxing night away, but instead spent the evening listening to a wedding reception directly beneath our room. The loud music, guests partying in the courtyard and noise from people returning to their rooms meant we had a very poor night’s sleep. I completely understand that weddings are an important part of the hotel’s business, and I have no issue with the wedding itself. What I do object to is being allocated a room overlooking the reception when we were not...

"great"

"I would like to ask for a full refund really but I know I won't get one. We were left in property on our own and told to lock up when we come and go. The sheets on the beds were dirty. Bathroom dirty. Tea and coffee in the room but no milk. We left at half 4 in the morning with little or no sleep at all. Terrible place "