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Cruz Alta

3.0 star property
Helpful multilingual staff assist with tours while guests enjoy a hearty breakfast before exploring the nearby Sanctuary of Our Lady of Fatima

Choose dates to view prices

Travelers in Cruz Alta's vibrant city center enjoy a blend of history and modern convenience. Easy access to key attractions and in-room WiFi keep everyone connected. Dry cleaning and laundry services ensure a fresh wardrobe throughout their stay.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Parking available
  • Laundry room
  • Housekeeping
The current price is RM194
RM206 total
includes taxes & fees
25 May - 26 May
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Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 30.0 per day.
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

  • Fee for buffet breakfast: from approximately EUR 6.90 for adults and from EUR 6.90 for children
  • Covered self-parking fee: EUR 10 per night (in/out privileges)
  • Rollaway bed fee: EUR 30.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
Property Registration Number 1314

Frequently asked questions

Is Cruz Alta pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Cruz Alta?

As of 24 May 2026, prices found for a 1-night stay for 2 adults at Cruz Alta on 25 May 2026 start from RM194, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Cruz Alta?

Self-parking is available for EUR 10 per night.

What time is check-in at Cruz Alta?

Check-in start time: 3:00 PM; check-in end time: anytime.

What time is check-out at Cruz Alta?

Checkout is at 11:00 AM.

Where is Cruz Alta located?

Located in the heart of Ourem, this hotel is within a 10-minute walk of Church of the Most Holy Trinity and Sanctuary of Our Lady of Fatima. Monumento Natural das Pegadas de Dinossaurios da Serra de Aire and Museu de Cera are also within 10 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

9.2

Wonderful

9.4

Cleanliness

9.2

Location

9.4

Staff & service

9.0

Property conditions & facilities
Rating 10 - Excellent. 104 out of 152 reviews
Rating 8 - Good. 32 out of 152 reviews
Rating 6 - Okay. 13 out of 152 reviews
Rating 4 - Poor. 2 out of 152 reviews
Rating 2 - Terrible. 1 out of 152 reviews

Reviews

Verified

8/10 Good

Jane

Liked: Cleanliness, amenities, property conditions & facilities
Lovely stay here with clean room, very close to Fatima shrine.
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Hector

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was really nice. Great location.
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

Pari

Liked: Cleanliness, staff & service, property conditions & facilities
Great place, great staff with the peace suits the Fatima!
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Robert

Liked: Amenities
Very convenient location to the Sanctuary and other places to visit. Room was clean and friendly staff. Will stay here again next time and highly recommend the place!!
Stayed 2 nights in Nov 2024
Verified

10/10 Excellent

Rogelio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, 5 min away from the Sanctuary, very good service and cleanliness.
Stayed 1 night in May 2024
Verified

8/10 Good

Marjorie

Liked: Staff & service
Clean , friendly place.
Stayed 1 night in May 2025
Verified

10/10 Excellent

Sylvia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly and helpful staff. The hotel is very cozy.
Stayed 3 nights in Sep 2024
Verified

10/10 Excellent

Anne

Liked: Cleanliness, property conditions & facilities
Easy to check in. staff is friendly. room is clean
Stayed 4 nights in Oct 2025
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Always good to be here. Great customer service of the staff-all of them from Front Desk & Breakfast staff.
Stayed 2 nights in May 2025
Verified

10/10 Excellent

Marco

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a wonderful stay. Clean and comfortable
Stayed 2 nights in Aug 2023
Verified

10/10 Excellent

Lynd

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff here are amazing - especially restaurant staff. For someone with severe food allergy’s and restrictions - they went all out to accommodate and make it safe. Highly recommend! Thanks everyone 🙏
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Griselda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent customer service.
Stayed 3 nights in Oct 2025
Verified

10/10 Excellent

Griselda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Customer service is top notch in this hotel! Everything is great! I would be back anytime. Thank you to Rita, Ricardo & Bruna…
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Thank you to great staff-Jorge, Bruna, Alessandra, and Fabricio at Breakfast service. Thank you for a great stay. I’m coming back, for sure!
Stayed 2 nights in May 2024
Verified

10/10 Excellent

Adam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A nice hotel in a great location at an affordable price. The rooms are clean, quiet, and air-conditioned. Beds are spacious and comfortable. The elevator works smoothly. Breakfast offers a good selection of food. It would be even better if a small fridge were available in the room.
Stayed 2 nights in Jul 2025
Verified

10/10 Excellent

Pius

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This is a very cozy little hotel just across from the sanctuary! Super convenient. I just want to thank the front desk young lady who was very friendly and patient to help us adjusting the air conditioning in the room. Their breakfast was great too. A very happy stay at this price.
Stayed 1 night in Apr 2025
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent Hotel/ Great Staff

Always good to be in this hotel. Staff are all kind & pleasantly smiling. Thank you. And special thank you to Fabricio at Breakfast place for he is kind & very polite.
Stayed 3 nights in Jun 2024
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great customer service by the staff- Jorge, Bruna, Alexandra-thank you very much!
Stayed 3 nights in May 2024
Verified

10/10 Excellent

maryann

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

great hotel

first of all ,this review is for Hotel Estrella do Fatima(was upgraded). this hotel is perfect for us. room was very comfortable and very clean . the staff are amazing . the on site restaurant has very good buffet. if you book a room with breakfast, it’s so worth it. one of the best location we ever stayed. the hotel has a direct entrance/path to the sanctuary of our lady of Fatima. highly recommended
Stayed 1 night in Oct 2024
Verified

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, amenities
Excelente
Stayed 5 nights in Dec 2025
Verified

8/10 Good

igor

Liked: Staff & service
For the purpose of my trip it was very good.
Stayed 1 night in Nov 2024
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Always good to be here! Thank you to all the staff.
Stayed 2 nights in Oct 2024
Verified

10/10 Excellent

María G

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente
Stayed 2 nights in May 2025
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Thank you to all the staff- front desk as well as breakfast place. Special thanks to Fabricio- always kind, smiley & helpful.
Stayed 2 nights in Oct 2024
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good value for money!

Great customer service of staff
Stayed 3 nights in Jun 2024