"I love the location. I usually stay across the street, but I thought I’d try something new. I loved the idea of a restaurant and bar.
The good: the hotel is clean. The inside is gorgeous. My room was spacious and beautiful. The bedroom was separate and I liked the bed. I like that there was a fridge, microwave and wet sink. The bathroom has ample sized toiletries.
The bad: I arrived on a Friday afternoon. I checked in on the mobile app/room key. It said I needed to show ID at the counter. The line was insane and only ONE person was checking folks in. There was a huge concert in town so the lobby was packed. Very unprofessional to do this on a weekend. There were 2 workers who would pop in, look at the lobby, help no one, and leave again. It was very frustrating to wait 50 minutes to show ID to get a room. The restaurant was just okay. One waitress. Grumbled when we wanted a drink menu. The food was fine. A little pricey.
Overall, great hotel. I will most likely stay again. Best recommendation, if it’s going to be a peak check-in time, try the app. It might be easier."
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