Cari Chalet di Fallsview Boulevard

"The staff was very uncaring…the room was nothing like the photo outdated for sure and carpet was filthy…18th floor and no coffee machine had to go to bottom floor and stand in a line up to get a coffee and no breakfast nothing….very over priced for sure…the jacuzzi was not appealing at yellow in colour from age…was in elevator going down and it jerked with a bang to the point we thought we were falling to the bottom (whole spine was jolted). When I brought it to the staffs attention they made...

"Yes"

"Hyatt Regency was a perfect place for us on our 2-night stay during our trip to Niagara Falls and St. Catharines. We decided to upgrade to a falls view room. We're glad we did, the view was breathtaking from above. The hotel staff were the friendliest we've ever had. And very helpful. My husband and I were very pleased with our stay in Hyatt. We highly recommend it for your trips."

"Great hotel "

"Quaint little spot. Nice and clean. Great staff. We had a bottle of wine and charcuterie in the little cafe upon arrival and it was excellent. Nothing fancy and a little out of the way but a quick drive or Uber to anywhere you need to go. Very reasonably priced. I’d go back for sure. "

"The hotel room was dirty!! Staff are lovely!! Bring Lysol wipes don’t take off your shoes!! Need a refresh. Staff are very nice"

"I had French toast and it was cold . Next time we will avoid the restaurant, The wine tasting was fun"

"Unique hotel with spectacular views. Clean, modern and comfortable. "