All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
What a beautiful and peaceful place to stay. Excellent in house restaurant and Roman ruins right out the front door. The staff were beyond gracious. Would absolutely stay here again.
Abby
Stayed 2 nights in May 2024
Response from Jorge Quaresma on 7 May 2024
Dear Mrs. Abby, Thank you for your feedback on your stay at Pousada Convento Évora. We are pleased to hear that you enjoyed the experience and our team's dedicated, attentive, and professional service. Your comments make us proud and serve as an incentive for continuously improving our service and striving for excellence.It was a great pleasure for us to welcome you as our Guest. We would like to thank you for staying at Pousada Convento Évora, and we look forward to welcoming you again soon.Best regards, The Team at Pousada Convento Évora
Dear Mr. Daniel, Thank you for your feedback on your stay at Pousada Convento Évora. We are pleased to hear that you enjoyed the experience and our team's dedicated, attentive, and professional service. Your comments make us proud and serve as an incentive for continuously improving our service and striving for excellence.It was a great pleasure for us to welcome you as our Guest. We would like to thank you for staying at Pousada Convento Évora, and we look forward to welcoming you again soon.Best regards, The Team at Pousada Convento Évora
Great location, excellent staff, impressive historic property.
John
Stayed 2 nights in Apr 2024
Response from Jorge Quaresma on 30 Apr 2024
Dear Mr. John,On behalf of the entire team at Pousada Convento Évora, we would like to thank you for your kind feedback.It is delightful for us to know that you had a pleasant stay with us and that we could help you create beautiful memories.We look forward to hosting you again soon at our Pousada!Warm regards, The Team at Pousada Convento Évora
The staff was five star, but the room was dirty, the carpets where dirty and the shower tub was very difficult to get in and out of.
mike
Stayed 1 night in Mar 2024
Response from Jorge Quaresma on 7 May 2024
Dear Mr. Mike, We appreciated the time you took to give us your honest opinion on your stay and, in particular, the comments regarding your accommodation. We sincerely apologise for any inconvenience caused during your stay. We have taken note of the issues raised. We are working with the relevant teams to solve the matter and improve the conditions offered.Thank you once again for staying with us, and we hope that, in the future, you will give us another opportunity to host you and change your impression of Pousada Convento Évora.Kind regards,Jorge Quaresma - Unit Manager
Outstanding hotel. Great service and anamazing location. A real treat for your visit to Evora.
Jeffrey
Stayed 3 nights in Mar 2024
Response from Jorge Quaresma on 27 Mar 2024
Dear Mr. Jeffrey,On behalf of the entire team at Pousada Convento Évora, we would like to thank you for your kind feedback.It is delightful for us to know that you had a pleasant stay with us and that we could help you create beautiful memories.We look forward to hosting you again soon at our Pousada!Warm regards, The Team at Pousada Convento Évora
Dear Mr. Paul, On behalf of our entire team at Pousada Convento Évora, we would like to thank you for taking the time to provide us with your positive feedback. Your opinion is crucial for us to continue improving our service and anticipate our Guests' needs.It was a real pleasure for us to have you as our Guest, and we look forward to welcoming you again at Pousada Convento Évora.Best regards, The Team at Pousada Convento Évora
Dear Mr. Thomas, On behalf of our entire team at Pousada Convento Évora, we would like to thank you for taking the time to provide us with your positive feedback. Your opinion is crucial for us to continue improving our service and anticipate our Guests' needs.It was a real pleasure for us to have you as our Guest, and we look forward to welcoming you again at Pousada Convento Évora.Best regards, The Team at Pousada Convento Évora
The staff was exceptionally attentive and staying on a convent cell in this beautiful setting was really very moving. And surprisingly comfortable
Randall
Stayed 2 nights in Mar 2024
Response from Jorge Quaresma on 12 Mar 2024
Dear Mr./Mrs. Randall, Thank you for your feedback on your stay at Pousada Convento Évora. We are pleased to hear that you enjoyed the experience and our team's dedicated, attentive, and professional service. Your comments make us proud and serve as an incentive for continuously improving our service and striving for excellence.It was a great pleasure for us to welcome you as our Guest. We would like to thank you for staying at Pousada Convento Évora, and we look forward to welcoming you again soon.Best regards, The Team at Pousada Convento Évora
8/10 Good
Rodney
3 Mar 2024
Rodney
Stayed 2 nights in Mar 2024
Response from Jorge Quaresma on 27 Mar 2024
Dear Mr. Rodney, On behalf of our entire team at Pousada Convento Évora, we would like to thank you for taking the time to provide us with your positive feedback. Your opinion is crucial for us to continue improving our service and anticipate our Guests' needs.It was a real pleasure for us to have you as our Guest, and we look forward to welcoming you again at Pousada Convento Évora.Best regards, The Team at Pousada Convento Évora
Dear Mr. Ruben,On behalf of our entire team at Pousada Convento Évora, we would like to thank you for taking the time to provide us with your positive feedback.Your opinion is crucial for us to continue improving our service and anticipate our Guests' needs.It was a real pleasure for us to have you as our Guest, and we look forward to welcoming you again at Pousada Convento Évora.Best regards,The Team at Pousada Convento Évora
6/10 Okay
Karl
Travelled with partner
27 Feb 2024
Liked: Staff & service
Disliked: Property conditions & facilities
When you go to Portugal you have to stay at a Pousada. Just for the experience and the history. But….Evora Pousada rooms are tired and not that comfortable. Carpets in the room were dated, not clean. You are here for the experience not the comfort and ease of Accomodation. One night should suffice. It’’s a shame because location and vibe outside the room is great. But premium room prices should provide a better degree of comfort.
Karl
Stayed 2 nights in Feb 2024
Response from Jorge Quaresma on 2 Mar 2024
Dear Mr. Karl,We appreciated the time you took to give us your honest opinion on your stay and, in particular, the comments regarding your accommodation. We sincerely apologise for any inconvenience caused during your stay.We have taken note of the issues raised. We are working with the relevant teams to solve the matter and improve the conditions offered.hank you once again for staying with us, and we hope that, in the future, you will give us another opportunity to host you and change your impression of Pousada Convento Évora.Kind regards,Jorge Quaresma - Unit Manager
Dear Mr. Patrick, On behalf of our entire team at Pousada Convento Évora, we would like to thank you for taking the time to provide us with your feedback. Your opinion is crucial for us to continue improving our service and anticipate our Guests' needs.It was a real pleasure for us to have you as our Guest, and we look forward to welcoming you again at Pousada Convento Évora.Best regards, The Team at Pousada Convento Évora
This is a gem, a high class hotel inside what it used to be a monastery
FERNANDO
Stayed 1 night in Nov 2023
Response from Jorge Quaresma on 5 Dec 2023
Dear Mr. FERNANDO,On behalf of the entire team at Pousada Convento Évora, we would like to thank you for your kind feedback.It is delightful for us to know that you had a pleasant stay with us and that we could help you create beautiful memories.We look forward to hosting you again soon at our Pousada!Warm regards, The Team at Pousada Convento Évora
Beautiful setting with many different areas to be in. Great breakfast. Friendly helpful staff.
Carolee
Stayed 2 nights in Nov 2023
Response from Jorge Quaresma on 16 Nov 2023
Dear Mrs. Carolee,On behalf of the entire team at Pousada Convento Évora, we would like to thank you for your kind feedback.It is delightful for us to know that you had a pleasant stay with us and that we could help you create beautiful memories.We look forward to hosting you again soon at our Pousada!Warm regards, The Team at Pousada Convento Évora
Loved being in such a historic building with wonderful staff. However finding parking was a nightmare. Actually got scooped by another driver when we were backing into a spot we found. Needs huge improvement in this area
Kathy
Stayed 1 night in Oct 2023
Response from Jorge Quaresma on 20 Oct 2023
Dear Mrs. Kathy, On behalf of our entire team at Pousada Convento Évora, we would like to thank you for taking the time to provide us with your feedback. Your opinion is crucial for us to continue improving our service and anticipate our Guests' needs.It was a real pleasure for us to have you as our Guest, and we look forward to welcoming you again at Pousada Convento Évora.Best regards, The Team at Pousada Convento Évora
It's nice to stay in a tourist attraction.
Very well done.
Wayne
Stayed 1 night in Oct 2023
Response from Jorge Quaresma on 20 Oct 2023
Dear Mr. / Mrs. Wayne, On behalf of our entire team at Pousada Convento Évora, we would like to thank you for taking the time to provide us with your positive feedback. Your opinion is crucial for us to continue improving our service and anticipate our Guests' needs.It was a real pleasure for us to have you as our Guest, and we look forward to welcoming you again at Pousada Convento Évora.Best regards, The Team at Pousada Convento Évora
The standout at this hotel was the service. Everyone was very attentive, kind, and professional. Easy to get information and help for anything.
It is a beautiful historic property, had all of the amenities, and we wish we were staying longer.
Highly recommend.
JoAnne
Stayed 1 night in Oct 2023
Response from Jorge Quaresma on 17 Oct 2023
Dear Mrs. JoAnne, Thank you for your feedback on your stay at Pousada Convento Évora. We are pleased to hear that you enjoyed the experience and our team's dedicated, attentive, and professional service. Your comments make us proud and serve as an incentive for continuously improving our service and striving for excellence.It was a great pleasure for us to welcome you as our Guest. We would like to thank you for staying at Pousada Convento Évora, and we look forward to welcoming you again soon.Best regards, The Team at Pousada Convento Évora
Dear Mrs. Valerie B,On behalf of the entire team at Pousada Convento Évora, we would like to thank you for your kind feedback.It is delightful for us to know that you had a pleasant stay with us and that we could help you create beautiful memories.We look forward to hosting you again soon at our Pousada!Warm regards, The Team at Pousada Convento Évora
Dear Mrs. Jaccquelyn, On behalf of our entire team at Pousada Convento Évora, we would like to thank you for taking the time to provide us with your positive feedback. Your opinion is crucial for us to continue improving our service and anticipate our Guests' needs.It was a real pleasure for us to have you as our Guest, and we look forward to welcoming you again at Pousada Convento Évora.Best regards, The Team at Pousada Convento Évora
Beautiful place, full of character. Amazing service.
Susana
Stayed 1 night in Aug 2023
Response from Jorge Quaresma on 11 Aug 2023
Dear Mrs. Susana,On behalf of the entire team at Pousada Convento Évora, we would like to thank you for your kind feedback.It is delightful for us to know that you had a pleasant stay with us and that we could help you create beautiful memories.We look forward to hosting you again soon at our Pousada!Warm regards, The Team at Pousada Convento Évora
Elegantly adapted former convent. Superior double had twin beds pushed together. All in good condition. Parking was hard to navigate, a printed map would be useful
Dear Masamichi,Thank you for your kind review on your stay at Pousada Convento de Évora.We will be glad on hosted you again, soon.Best regards,Filipe Beja Simões
Beautifully located and interesting architecture but the facilities are not up to 5- star standards. Stained carpets, worn out furniture, filthy shower curtains, ordinary food, all of this at very high prices. The view on the forum is not worth it.
Isabelle
Stayed 2 nights in Oct 2022
Response from Filipe Beja Simões on 11 Oct 2022
Dear Mrs Isabelle,Thank you for your comments and review. Despite we dont agreewith some of them we humble present our apologize for any inconvenient caused. Somo of the situation presented could be perfectly resolved in place.We hope that you can give us another opportunity to prove at we can do for an extraordinary stay at Pousada Convento de Évora.Best regards,Filipe Beja SimõesDirector Pousada Convento de Évora
The staff is exceptional, very friendly. Telma was especially competent and nice. We loved the location. The rooms, while small (understandable) were nicely furnished. The beds, however, were not the most comfortable. However, that was just a small issue. Overall, we recommend this hotel due to location and staff.
Lovely property in a fabulous location. Dinner and breakfast were both very good. We were celebrating our anniversary and there was a bottle of champagne and some snacks in our room when we arrived. Very nice!
Great to stay in a historic building and the staff were very accommodating. The shower curtain in our room an carpet needed washing, but overall nice stay.
Patricia
Stayed 1 night in Apr 2022
Response from The Team at Pousada Convento Évora on 8 May 2022
Dear Ms. Patrícia,
On behalf of our entire team at Pousada Convento Évora, we would like to thank you for taking the time to provide us with your feedback. Your opinion is crucial for us to continuously improve in anticipating our Guests' needs, preferences, and expectations.
We were glad to hear that, overall, you enjoyed your stay at Pousada Convento Évora and that you appreciated the beauty of our historic building, as well as our professional service. At the same time, we would like to apologize for not fully meeting your expectations in some instances. We have shared your comments with our teams to ensure that improvements will be made.
It was a real pleasure for us to have you as our Guest, and we hope to welcome you again soon in our Pousada.
Warm regards,
Impeccable historic hotel owned by the government and run by the Pestana Group. Staff cordial and helpful, location very central to historic disstrict and place beautiful and immaculate. Parking is limited by available on site. Can't say enough about the place!
Beautiful historic former convent building in a terrific location in Evora. Most of the staff were kind and helpful. The front desk person (I forget her name) was quite helpful in securing a difficult reservation at a busy restaurant.
However, there is much left to be desired with the bedrooms. Horribly hard mattresses and there was a really bad stench in the ugly carpeting in one of the (2) rooms we rented. The decor/cleanliness needs to be addressed at this hotel.
Charming architecture and excellent service in this historic convent turned hotel. Great location in the very centre of the historic town with a Roman temple at your doorstep.