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Ulasan tentang Hyatt Place Coconut Point

3.5 out of 5
Hyatt Place Coconut Point
23120 Via Villagio, Estero, FL

Ulasan

9.0

Hebat

Penilaian 10 - Cemerlang. 626 daripada 1001 ulasan" "
Penilaian 8 - Baik. 247 daripada 1001 ulasan" "
Penilaian 6 - Boleh diterima. 67 daripada 1001 ulasan" "
Penilaian 4 - Lemah. 38 daripada 1001 ulasan" "
Penilaian 2 - Teruk. 23 daripada 1001 ulasan" "

9.0/10

Kebersihan

9.2/10

Kakitangan & perkhidmatan

8.4/10

Kemudahan

9.0/10

Keadaan hartanah & kemudahan

8.6/10

Mesra alam

Ulasan

10/10 Cemerlang

Juan Marcos

Mengembara bersama keluarga
Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan
Muy buen hotel y buen servicio
Menginap 1 malam pada Mei 2024

4/10 Lemah

ARLEIGH

Pengembara perniagaan
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan
Tidak sukakan: Keadaan hartanah & kemudahan
Very loud and noisy air conditioning unit could barely sleep
Menginap 5 malam pada Mei 2024

10/10 Cemerlang

Vladimir

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan
Staff was always friendly and helpful
Menginap 10 malam pada Apr 2024
Respons daripada Hyatt Place Coconut Point pada 9 Mei 2024
Thank you for this review, we appreciate your business. We hope to see you again soon!

8/10 Baik

Andrew

Sukakan: Kebersihan
Tidak sukakan: Kakitangan & perkhidmatan
Menginap 2 malam pada Apr 2024
Respons daripada Ashley- General Manager pada 2 Mei 2024
Thank you for staying with us!

8/10 Baik

Kalpit

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan
Property is good.
Menginap 3 malam pada Apr 2024
Respons daripada Ashley- General Manager pada 2 Mei 2024
Thank you for choosing to stay with us!

8/10 Baik

Paul

Mengembara bersama keluarga
Sukakan: Kemudahan
Beds were very comfortable. Room was clean. Staff very friendly. Nice they had a small bar on-site. Breakfast was very good. Cons.. there was a smell emitting in the hallway from the bathrooms. Our shower was terrible. It had a half a glass wall and some small swinging piece. Water would get all over the floor. Not sure if this was for handicap accessibility but did not work well.
Menginap 3 malam pada Apr 2024
Respons daripada Ashley- General Manager pada 2 Mei 2024
Thank you for the feedback, we apologize for the issue in the hallway- this was an AC issue and was resolved just after your check out and has never happened before! The shower is a design element and we will give this feedback to our team who may handle a future change. We hope you will give us another opportunity to serve you in the future!

10/10 Cemerlang

Deena

Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
The room was clean, the breakfast was good and the staff was nice.
Menginap 1 malam pada Apr 2024
Respons daripada Ashley- General Manager pada 2 Mei 2024
So glad you enjoyed your stay!

6/10 Boleh diterima

jan

Mengembara bersama keluarga
Sukakan: Keadaan hartanah & kemudahan
We’ve been trying to see if we prefer Hyatt to Marriott or Hilton. It may be a small item, but I just like having coffee available all day and yet it is always cold (seven day stay). Better to remove it then to leave cold coffee there all day. It is only hot during the morning breakfast hours. It appears there is no one there responsible for keeping it fresh all day. There is a microwave, but heated up cold coffee is not the answer . Additionally, the breakfast was substandard, powdered eggs,greasy bacon. The fresh fruit is a positive, but no pastries or anything interesting on the buffet.
Menginap 7 malam pada Apr 2024
Respons daripada Ashley- General Manager pada 2 Mei 2024
Thank you for your feedback on breakfast and we will follow up with this department as this is not our norm!

10/10 Cemerlang

mandy

Mengembara bersama keluarga
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
The staff was so friendly and accommodating and the hotel was very clean.
Menginap 4 malam pada Apr 2024
Respons daripada Ashley- General Manager pada 2 Mei 2024
Thank you for the compliments! Come again soon!

10/10 Cemerlang

Jacob, Brandon

Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Great place!
Menginap 1 malam pada Jan 2024
Respons daripada Ashley- General Manager pada 5 Apr 2024
Thank you for the perfect score! We agree, this place is great!

10/10 Cemerlang

Marco

Menginap 1 malam pada Mac 2024
Respons daripada Ashley- General Manager pada 2 Mei 2024
Thank you for the perfect 5 out of 5!

10/10 Cemerlang

Paula

Sukakan: Kebersihan, kemudahan, keadaan hartanah & kemudahan
Very nice
Menginap 1 malam pada Mac 2024
Respons daripada Ashley- General Manager pada 5 Apr 2024
Thank you for the 5 out of 5!

4/10 Lemah

artur

Menginap 2 malam pada Mac 2024
Respons daripada Ashley- General Manager pada 5 Apr 2024
Hi Artur, Please reach out and let us know how we might wow you on your next visit!

6/10 Boleh diterima

Caryn, Fort Myers

Sukakan: Kebersihan, keadaan hartanah & kemudahan
The place was nice. The bathroom door and access made no sense. In addition. Both mornings I was woken up at 8am by a knock and no wait for me to respond before a staff member came in. Both time my service dog got out of the room. Rm 317 was immediately across from the staff office and not only did they talk nonstop, they left their carts blocking our door. The front desk staff was very nice with the exception of one woman who was a bit rude when I was trying to buy some drinks.
Menginap 2 malam pada Mac 2024
Respons daripada Ashley- General Manager pada 5 Apr 2024
Hi Caryn, I have notified housekeeping of the issues you mentioned on your review, we are sorry that you experienced that during your stay! We will certainly do better next time. Come again soon!

10/10 Cemerlang

Colleen

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan
Menginap 5 malam pada Feb 2024
Respons daripada Ashley- General Manager pada 7 Mac 2024
Thank you for the perfect score!

10/10 Cemerlang

Alicia

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan
Menginap 3 malam pada Feb 2024
Respons daripada Ashley- General Manager pada 5 Mac 2024
Thank you for the perfect score! See you next time!

6/10 Boleh diterima

Tom

Mengembara bersama keluarga
Sukakan: Kakitangan & perkhidmatan
The are no USB charging ports. Bring the wall adapter. I always do.
Menginap 1 malam pada Feb 2024
Respons daripada Ashley- General Manager pada 5 Mac 2024
We have notated this issue and will work with our team to improve the outlet ports in the future!

6/10 Boleh diterima

Traci

Sukakan: Kakitangan & perkhidmatan
Hotel was average. Was nice to be near stores and places to eat.
Menginap 1 malam pada Feb 2024
Respons daripada Ashley- General Manager pada 5 Mac 2024
Thank you for the feedback, please let us know how we might improve!

8/10 Baik

Harry

Mengembara bersama pasangan
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
This hotel was great for a 5 night stay.The staff were extremely friendly and helpful. Our room was cleaned every day with fresh towels. Breakfast was always fresh, hot with a great variety. Although it is located in a shopping plaza parking lot, it was extremely quiet at night. It is also walking distance to great restaurants and shopping.
Menginap 4 malam pada Feb 2024
Respons daripada Ashley- General Manager pada 28 Feb 2024
Thank you for the kind words, we hope you have you again should your travels bring you back to our area!

10/10 Cemerlang

Jessica

Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
It was an all around great place to stay.
Menginap 6 malam pada Feb 2024
Respons daripada Ashley- General Manager pada 28 Feb 2024
We love to hear you had a nice stay. See you next time!

8/10 Baik

Greg

Menginap 2 malam pada Feb 2024
Respons daripada Ashley- General Manager pada 5 Apr 2024
Thank you for reviewing our hotel!

2/10 Teruk

Antonia

Menginap 3 malam pada Jan 2024
Respons daripada Ashley- General Manager pada 19 Feb 2024
Oh no! Please reach out and let us know what your issues were and how we might improve next time!

10/10 Cemerlang

Diana

Mengembara bersama pasangan
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Great location and nice rooms. Many restaurants nearby
Menginap 3 malam pada Feb 2024
Respons daripada Ashley- General Manager pada 28 Feb 2024
Thank you for the perfect review! Come again soon!

10/10 Cemerlang

CESAR

Pengembara perniagaan, Mengembara bersama pasangan
Sukakan: Kebersihan, kakitangan & perkhidmatan
Tidak sukakan: Kemudahan
Right price for the right place
Menginap 2 malam pada Feb 2024
Respons daripada Ashley- General Manager pada 19 Feb 2024
Awesome! Glad you enjoyed your time with us!

10/10 Cemerlang

Martin

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan
Menginap 3 malam pada Feb 2024
Respons daripada Ashley- General Manager pada 19 Feb 2024
Thank you for the perfect score!

10/10 Cemerlang

Diana

Menginap 2 malam pada Feb 2024
Respons daripada Ashley- General Manager pada 5 Apr 2024
Thank you for the perfect score Diana, see you next time!

10/10 Cemerlang

Chantal

Mengembara bersama keluarga
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Very comfortable room!
Menginap 4 malam pada Feb 2024
Respons daripada Ashley- General Manager pada 19 Feb 2024
We agree, our rooms are so comfortable! Come again soon!

8/10 Baik

Jamie

Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Bed was not made on arrival. They offered to change rooms but we didn’t want to move all our stuff. They brought bedding up.
Menginap 1 malam pada Feb 2024
Respons daripada Ashley- General Manager pada 19 Feb 2024
Hi Jamie, This will be discussed with our Front Desk and Housekeeping departments as this has never been an issue previously and I am unsure how it could have happened but I do apologize and hope you will give us another opportunity to serve you in the future!

10/10 Cemerlang

Juan, boca raton

Sukakan: Kebersihan, kakitangan & perkhidmatan
Great stay
Menginap 1 malam pada Feb 2024
Respons daripada Ashley- General Manager pada 19 Feb 2024
Thank you for the 5 out of 5! We're so glad you had a great stay!

6/10 Boleh diterima

Susan

Sukakan: Kebersihan, kakitangan & perkhidmatan, keselesaan bilik
Menginap 1 malam pada Jan 2024
Respons daripada Ashley- General Manager pada 19 Feb 2024
Hi Susan, Please reach out and let us know what we could have done to make your stay better! Hope you will come again and give us another opportunity to wow you!

10/10 Cemerlang

Wendy

Mengembara bersama keluarga
Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik
Menginap 3 malam pada Jan 2024
Respons daripada Ashley- General Manager pada 2 Feb 2024
Thank you for the perfect 10!

10/10 Cemerlang

Kim

Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Menginap 2 malam pada Jan 2024
Respons daripada Ashley- General Manager pada 2 Feb 2024
Thank you for the perfect 5!

10/10 Cemerlang

Nancy

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan
Menginap 7 malam pada Jan 2024
Respons daripada Ashley- General Manager pada 2 Feb 2024
Thank you for the perfect 5!

8/10 Baik

Pengembara yang disahkan

Pengembara perniagaan
Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan
Nice hotel with a few personal sappointments
Spacious rooms. I has a single with king size bed. Only had a shower; I am a bath person so this was disappointing. Medicre fitness center and outdoor pool/hot tub only. No gift shop on premise but walking distance to a huge outdoor mall with a Super Target, restaurants, small kids play area, ams shopping.
Menginap 2 malam pada Jan 2024
Respons daripada Ashley- General Manager pada 2 Feb 2024
Thank you for the feedback, most of our King rooms do have a shower, in the future consider selecting a room with two queen rooms for a tub!

2/10 Teruk

Caitlyn

Mengembara bersama keluarga
Tidak sukakan: Kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
We stayed one night in a room and had to be moved the next day due to an extremely loud air vent outside of our door and broken shades. Luke warm water coming out of the shower in the new room. I sucked it up because I had food poisoning and absolutely did not want to change rooms again. Was only offered apologies while checking out. We have stayed at different Hyatt properties many times and just got super unlucky this time I suppose.
Menginap 4 malam pada Dis 2023
Respons daripada Ashley- General Manager pada 2 Feb 2024
We apologize for the issues you experienced at our hotel, the Air Conditioner you mentioned has been repaired and we will follow up with the Engineering team on the water issue. We hope you will give us another opportunity to serve you in the future.

8/10 Baik

Yasiel

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan
Le falta un poco de confort
Menginap 1 malam pada Dis 2023
Respons daripada Ashley- General Manager pada 2 Feb 2024
Thank you for the feedback and we hope you will stay again!

8/10 Baik

Shane

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan
Menginap 3 malam pada Dis 2023
Respons daripada Ashley- General Manager pada 2 Feb 2024
Thank you for the review, please reach out directly and let us know how we can make sure we are a 5 next time you visit!

10/10 Cemerlang

Alfonso

Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Menginap 2 malam pada Dis 2023
Respons daripada Ashley- General Manager pada 2 Feb 2024
Thank you for the perfect 5!

6/10 Boleh diterima

Brian Keith

Menginap 4 malam pada Dis 2023
Respons daripada Ashley- General Manager pada 2 Feb 2024
We would love to know more about your stay! Please contact us directly with any feedback.

10/10 Cemerlang

Bunny

Mengembara bersama pasangan
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Perfect little staycation spot
Menginap 1 malam pada Dis 2023
Respons daripada Ashley- General Manager pada 2 Feb 2024
Thank you for the perfect 5! We agree, a great place for a staycation!

10/10 Cemerlang

jenny, CHICAGO

Pengembara perniagaan
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
I only stayed for 1 night but everything was fantastic!
Menginap 1 malam pada Dis 2023
Respons daripada Ashley- General Manager pada 2 Feb 2024
Thank you for the perfect 5!

2/10 Teruk

Mehmet Ata

Pengembara perniagaan, Mengembara bersama keluarga
Tidak sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Do not recommend it to anyone!
Menginap 1 malam pada Dis 2023

10/10 Cemerlang

Susan

Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
I enjoyed my stay
Menginap 2 malam pada Nov 2023
Respons daripada Zuzana pada 28 Nov 2023
We're glad you had a great stay! Hope to see you again soon.

10/10 Cemerlang

Eric

Mengembara bersama keluarga
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Around the property was a bit unkept.
Menginap 1 malam pada Sep 2023
Respons daripada Zuzana pada 28 Nov 2023
Thank you for your feedback. Hope to see you again.

10/10 Cemerlang

Jeff

Mengembara bersama keluarga
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Perfect location and fantastic staff
Menginap 2 malam pada Nov 2023
Respons daripada Zuzana pada 28 Nov 2023
Thank you so much for your kind review. Hope to see you again soon!

4/10 Lemah

Karl Rainer, Landshut

Mengembara bersama pasangan
Tidak sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan
Aufgrund von mangelhafter Sauberkeit und schlechtem Service kann ich die Unterkunft - besonders für längeren Aufenthalt !!! - nicht empfehlen.
Menginap 14 malam pada Okt 2023
Respons daripada Ashley- General Manager pada 22 Nov 2023
Mr Rainer, I am sad to hear of this, please reach out so we may know more of the details of any issues you may have had as this is not our normal guest feedback.

10/10 Cemerlang

Victor

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik
Menginap 2 malam pada Nov 2023
Respons daripada Ashley- General Manager pada 22 Nov 2023
Thank you for the perfect 10 out of 10!

10/10 Cemerlang

Judy

Menginap 2 malam pada Sep 2023
Respons daripada Ashley- General Manager pada 22 Nov 2023
Thank you for the perfect score! Come again soon!

4/10 Lemah

Paul

Mengembara bersama pasangan
will not stay here again
Menginap 4 malam pada Nov 2023
Respons daripada Ashley- General Manager pada 22 Nov 2023
Hi Paul, Please reach out and let us know any specific issues that occurred so that we may be able to address them. We hope you will give us another opportunity in the future!

10/10 Cemerlang

Jinesh

Menginap 4 malam pada Nov 2023
Respons daripada Ashley- General Manager pada 2 Feb 2024
Thank you for the perfect 5!