Erce Vacation Rentals

"Very modern facilities of the highest quality. Excellent service from all of the staff."

"Really good stay and very nice people. "

"The email confirmation stated we could arrive up until 20:00pm and the office would be staffed so that we could collect our keys. We arrived just before 20:00pm due to poor traffic but the office was already empty leaving us with two young children stranded with no keys late at night If it wasn't for the very kind staff in the hotel opposite we would never have been able to access our apartment. After several phone calls by the Spanish speaking staff we were sent a link via WhatsApp to complete all of the details for checking in. This was all in Spanish so the staff had to translate accordingly. It took over an hour of work from myself and the staff of the other hotel to gain access to the apartment an absolute disgrace and completely unacceptable. We paid a considerable amount of money to stay in the apartment and this is the service we get. Given the circumstances the staff should have immediately sent us the code to access the key and collected the remaining information, deposit and local taxes the next day. On top of that we only received one key which then made the whole stay hard work. The shower barely functioned and the water went from hot and cold, we had one set of towels for a family of 4 for the whole week. We paid a considerable amount of money to stay in the apartment and I've never expereicenced such poor service."

"Wonderful stay! Could not have been treated better. The hotel was spotless and very comfortable. Breakfast was AMAZING! Special thanks to our lovely waitress Paula, who went above and beyond to look after us and was super friendly. We will miss her! Also a big thank you to Magdaleha on reception who gave us great advice on local knowledge and places to visit. Very helpful staff and made our stay just perfect :)"

"One night stay. Lovely lady checked us in. Nice spacious room for 2 adults and 1 child. Room was very pleasant. Only thing we found was no spoon or milk to make a coffee although there was coffee and sugar. No internet signal on Andorra but hotel WiFi was great! Definitely stay again."

"Family setting, very welcoming, rural, scenic, mountain water source right above parking. Perfect size, great breakfast! Close to ski area - scenic trip about 10 miles. Free ski bus available."

"Fabulous! Large, comfortable modern room set in a fairytale chateau. Wonderful hosts and excellent breakfast. Having a coffee/tea maker in the room was a bonus. Utter perfection!"

"I’ve being coming to Arinsal for over 20 years, it’s by far the best hotel in the area, you may pay a bit more for it, but it’s worth it!"

"Very well looked after in all areas "