El Cielo Resort

5.0 star property
Luxury hotel with 2 restaurants and winery

Choose dates to view prices

your current months are May, 2024 and June, 2024.
May 2024
June 2024

El Cielo Resort

Photo gallery for El Cielo Resort

Outdoor pool
Exterior
View from room
2 restaurants, breakfast, lunch, dinner served; Fusion cuisine
Check-in/check-out kiosk

Overview of El Cielo Resort

Reviews
9.0

Wonderful

Popular amenities

  • PoolPoolPool
  • Breakfast availableBreakfast availableBreakfast available
  • Pet-friendlyPet-friendlyPet-friendly
  • Parking includedParking includedParking included
  • Free WiFiFree WiFiFree WiFi
  • RestaurantRestaurantRestaurant
The price is RM 1,260
Price available on 14/05/2024

Check out the area

Map
Carretera Guadalupe-El Tigre Parcela 118, Km. 7.5, Ejido El Porvenir, Valle de Guadalupe, BC, 22755
  • Popular LocationEjidal El Porvenir Park4 min drive
  • Popular LocationLas Nubes Wineries and Vineyards6 min drive
  • Popular LocationAdobe Guadalupe Vineyard7 min drive
  • AirportEnsenada, Baja California Norte (ESE)61 min drive
Mod logo
Sign in to view eligible discounts and perks. More rewards for more adventures!

Room options

Master Suite

Highlights

Garden
Balcony or patio
Separate dining area
Separate sitting area
Soundproofed
Fireplace
Private hot tub
Air conditioning
  • 98 sq m
  • Vineyard view
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

Residence

Highlights

Garden
Balcony or patio
Separate dining area
Separate sitting area
Soundproofed
Fireplace
Private hot tub
Air conditioning
  • 248 sq m
  • Vineyard view
  • Sleeps 12
  • 2 King Beds, 2 Queen Sofa Beds, 2 Double Beds and 1 King Sofa Bed

Junior Suite, 1 King Bed with Sofa bed

Highlights

Garden
Balcony or patio
Soundproofed
Air conditioning
Heating
Full-sized fridge/freezer
Flat-screen TV
Pillow menu
  • 44 sq m
  • Vineyard view
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

Junior Suite, 2 Queen Beds

Highlights

Garden
Balcony or patio
Soundproofed
Air conditioning
Heating
Full-sized fridge/freezer
Flat-screen TV
Pillow menu
  • 44 sq m
  • Vineyard view
  • Sleeps 4
  • 2 Queen Beds

Similar properties

About the area

Valle de Guadalupe

Located in Valle de Guadalupe, El Cielo Resort is in the suburbs and on a lake. Caracol Museum and State Center for the Arts are cultural highlights, while El Mirador is a notable landmark. Take some time off to enjoy the winery tours in the area, or get some fresh air with adventures like hiking/biking trails nearby.

What's nearby

  • Ejidal El Porvenir Park - 4 min drive
  • Las Nubes Wineries and Vineyards - 6 min drive
  • Adobe Guadalupe Vineyard - 7 min drive
  • Winery Vena Cava - 7 min drive
  • Parque La Joya - 11 min drive

Restaurants

  • La Cocina de Doña Esthela - 9 min drive
  • Decantos vinícola - 12 min drive
  • Bloodlust Wine Bar - 8 min drive
  • Finca Altozano - 10 min drive
  • D'Marco - 4 min drive

About this property

El Cielo Resort

Luxury hotel by the lake
Take advantage of an attached winery, a terrace and a garden at El Cielo Resort. Sip on a glass of local wine at this hotel, which boasts a tasting room, winery tours and a vineyard. At the two on-site restaurants, enjoy breakfast, lunch, dinner and Fusion cuisine. In addition to laundry facilities and a gym, guests can connect to in-room WiFi, with a speed of 50+ Mbps.
Other perks include:
  • A seasonal outdoor pool
  • Free self-parking
  • Cooked-to-order breakfast (surcharge), bike hire and a round-trip airport shuttle (surcharge)
  • Express check-out, express check-in and concierge services
  • Guest reviews speak well of the helpful staff, overall condition and location
Room features
All 95 rooms have comforts, such as 24-hour room service and premium bedding, as well as perks, such as pillow menus and laptop-compatible safes.
Extra amenities include:
  • Heating and ceiling fans
  • Rainfall showers, designer toiletries and hairdryers
  • Private gardens, full-sized fridge/freezers and electric kettles

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free wired internet
  • In-room WiFi speed: 50+ Mbps

Parking and transport

  • Free offsite parking
  • Return airport shuttle (surcharge)
  • Free self parking on site

Food and drink

  • Daily cooked-to-order breakfast available 8:00 AM to 11:00 AM for a fee: USD 20 to 40 for adults and USD 10 to 20 for children
  • 2 restaurants
  • Couples/private dining
  • Private picnics

Restaurants on site

  • Latitud 32
  • Polaris

Things to do

  • Bicycle rentals
  • Gym
  • Outdoor pool
  • Private wine tours
  • Vineyard
  • Wine tasting room
  • Wine tours
  • Winery

Family friendly

  • In-room full-sized refrigerator/freezer
  • Laundry facilities
  • Living room
  • Outdoor pool
  • Separate bedroom
  • Soundproofed rooms

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Daily housekeeping
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 1,722 square feet of conference space
  • 2 meeting rooms

Outdoors

  • Garden
  • In the mountains
  • On a lake
  • Picnic area
  • Terrace
  • Vineyard

Spa

  • In-room massages

Accessibility

  • No lift

More

  • 2 floors
  • 33 buildings
  • Built in 2017
  • Designated smoking areas
  • Reception hall

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian-cotton sheets
  • Pillow menu

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Rainfall showerhead
  • Shower
  • Towels

Entertainment

  • Flat-screen TV
  • IPod dock

Food and drink

  • 24-hour room service
  • Champagne service
  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Full-sized refrigerator/freezer
  • Minibar

Outdoor space

  • Balcony/patio
  • Yard

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Heating
  • Iron/ironing board
  • Laptop-compatible safe
  • Living room
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The front desk is open daily from 3:00 PM - midnight
Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from 26 November to 15 April:
  • One of the swimming pools

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of USD 75 per pet, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total (up to 18 lb per pet)
Pets cannot be left unattended
Food and water bowls are available

Children and extra beds

Children are welcome
2 children, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Resort fee: USD 12 per accommodation, per night
The resort fee includes:
  • Concierge service
  • Fitness centre access
  • Housekeeping
  • In-room coffee
  • Internet access
  • Pool access

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: from approximately USD 20 to 40 for adults and from USD 10 to 20 for children
  • Pet fee: USD 75 per pet, per day
  • Service animals are exempt from fees
  • A late check-out fee will be charged

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash

We should mention

This property does not have any lifts
The seasonal pool will be open from March to October
Pool access available from 8 AM to 8 PM
Only registered guests are allowed in the guestrooms
Construction is underway at a neighbouring building and there may be noise disturbance from the construction work

Property is also known as

El Cielo Winery Resort Karisma Valle de Guadalupe
El Cielo Winery Resort Karisma
El Cielo Winery Karisma Valle de Guadalupe
El Cielo Winery Karisma
El Cielo Winery Resort By Karisma
El Cielo Resort Hotel
El Cielo Winery Resort
El Cielo Winery Resort By Karisma
El Cielo Resort Valle de Guadalupe
El Cielo Resort Hotel Valle de Guadalupe

Frequently asked questions

Does El Cielo Resort have a pool?

Yes, this property has an outdoor pool. Pool access is from 8 AM to 8 PM. One of the swimming pools is closed seasonally each year from November 26 until April 15.

How much does it cost to stay at El Cielo Resort?

As of 1 May 2024, prices found for a 1-night stay for 2 adults at El Cielo Resort on 14 May 2024 start from RM 1,259.94, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is El Cielo Resort pet-friendly?

Yes, this hotel allows dogs (limit 1 total) with a maximum weight of up to 18 lb per pet. There's a fee of USD 75 per pet, per day. Service animals are exempt from fees.

How much is parking at El Cielo Resort?

Self-parking is free at this property; nearby parking is also free.

What time is check-in at El Cielo Resort?

Check-in start time: 3:00 PM; check-in end time: midnight. After-hours check-in is not available.

What time is check-out at El Cielo Resort?

Checkout is at noon. Late checkout is available for a fee.

Does El Cielo Resort provide a shuttle to the airport?

Yes, there's an airport shuttle.

Where is El Cielo Resort located?

Situated on a lake, this luxury hotel is within 25 mi (40 km) of El Mirador, Caracol Museum and State Center for the Arts.

El Cielo Resort Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 510 out of 755 reviews" "
Rating 8 - Good. 132 out of 755 reviews" "
Rating 6 - Okay. 59 out of 755 reviews" "
Rating 4 - Poor. 26 out of 755 reviews" "
Rating 2 - Terrible. 28 out of 755 reviews" "

9.2/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Streets outside the property are not maintained well.
Stayed 2 nights in Apr 2024

10/10 Excellent

Anais

Travelled with family, Travelled with family and small children, Travelled with pets, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful amazing relaxing little getaway. Will recommend and be back!
Stayed 2 nights in Apr 2024

10/10 Excellent

Neda

Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great for a relaxed stay, stroll around the country side with your dog, with excellent and promo service that provides all you need unobtrusively within minutes. People seem to be happy working there. My favorite part: the security guard opened the church for me so that I could spend some time in private prayer (the church has one Mass on Sundays).
Stayed 2 nights in Apr 2024

10/10 Excellent

Laura, Van Nuys

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

gabriela

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff. The property is beautiful and super clean.
Stayed 2 nights in Mar 2024

8/10 Good

Cesar, Cuernavaca

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very spacious room with great views
Stayed 3 nights in Mar 2024

2/10 Terrible

Gabriel Ciuk

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
Nos cambiaron el rate ya que llegamos, teníamos un rate y luego nos cobraron más cuando llegamos, decían que el dólar estaba a 18.60 cuando estaba a 16.60. No había lugar para desayunar y nos mandaron a otro lugar. Teníamos el desayuno incluido y nos lo cobraron. Esta muy caro para lo que es y la recepcionista fue muy grosera
Stayed 3 nights in Mar 2024

10/10 Excellent

Maria, Inglewood

Travelled with family and small children, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was hospitable and the scenery was beautiful.
Stayed 2 nights in Mar 2024

6/10 Okay

Seung Jae, FULLERTON

road condition, food is not convenient
Stayed 2 nights in Jan 2024

4/10 Poor

Stephanie

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 2 nights in Mar 2024