Hotel Spa di Emerald Hill

"Very child friendly. But restaurant was always super packed and there were long queues always for breakfast and dinner."

"We had lost our valuable pair of shoes in a bag during the during the checkout. Not effective follow ups by hotel managament after few calls and re-visit to hotel. Disappointed the complaint not addressed and just by "Not Found", is not something acceptable to this type prestigious hotel."

"The whole complex is excellent, with great facilities, particularly the pool, the restaurants and the rooms. The staff are also very helpful "

"Surrounding was tranquil and 50m swimming pool an advantage. Room spacious but dated and bathroom smelled. Staffs at reception were unfriendly and unhelpful. Be prepared to get your own luggage trolley to lug your bags up your rooms and vice versa; no help from staffs at all. No hospitality during our 4days stay there. Been a guest of OCC for years but recent stay was a major disappointment. "

"Amazing location"