We arrived at Ella Jungle Resort and were greeted by very friendly staff who were extremely accommodating and polite. We shortly after embarked on our exciting journey 2km down a dirt track to then get our cable car. We were amazed by the beautiful scenery and views, however this was as far as our enjoyment and excitement went. We arrived down into the “resort” to find the facilities to be very limiting. We asked for a couple of cold drinks, water or a bottle of coke to get some sugar into us and were told they have non. We were then able to get some fresh water melon juice which was a nice alternative. We asked where the restaurant was to buy lunch, we were informed that no lunch would be served we had to wait until dinner. We asked to have a look at the menu for dinner, we were then told no menu it’s vegetable curry and rice. That was it. No other alternatives, starter or desserts. it appeared to me that due to being low season it was running on low staff and they were doing the bare minimum they could get away with. Moving on to the rooms, at first glance it’s very beautiful by the river, however upon further inspection you can see there is large gaps between the walls and the roof big enough for birds/bats to fly into the room along with the hundreds of other insects living in the jungle. My girlfriend was immediately terrified watching dozens of insects and lizards crawling around the walls,roof and floor. Sheets dirty.We didn’t stay and checked out into another hotel.
