Hotel Santa Maria de las Aguas Peñol offers a perfect balance of activity and relaxation. Guests enjoy the private beach, order refreshing drinks at the swim-up or poolside bar, and explore the lake with kayaking adventures or guided boat tours.
Located in El Peñol, Hotel Santa Maria de las Aguas Peñol is in a rural area and on a private beach. Rock of Guatapé and Peñol-Guatapé Reservoir reflect the area's natural beauty and area attractions include Parque Comfama and Valerio Antonio Jimenez Cultural Center. Looking to enjoy an event or a game while in town? See what's happening at Estadio Alberto Grisales Stadium or Sede Atletico Nacional. Make sure you don't miss outdoor adventures like ecotours, hiking/biking trails and mountain biking. Visit our El Peñol travel guide
Kilometro 7 Via Peñol-Guatape, 50Mts Antes del Restaurante el Llanerito, El Peñol, Antioquia, 053857
What's nearby
Peñol-Guatapé Reservoir
1 min walk - 0.0 km
Rock of Guatapé
12 min drive - 4.7 km
Parque Comfama
16 min drive - 5.7 km
Piedra del Marial
40 min drive - 17.1 km
Getting around
Medellín (MDE-José María Córdova Intl.)
84 min drive
Restaurants
Pier 72 Restaurante
7 min drive
Alex Parrilla
6 min drive
Típicos El Peñol
5 min drive
El Bacchanal
9 min drive
Villa Zocalo
9 min drive
About this property
Hotel Santa Maria de las Aguas Peñol
Upscale hotel by the lake
At Hotel Santa Maria de las Aguas Peñol, you can look forward to free full breakfast, a swim-up bar and a poolside bar. With a private beach, sunloungers and motor boating, this hotel is the perfect place to soak up some sun. For some rest and relaxation, visit the steam room or the hot tub. Enjoy the 24-hour gym, as well as activities, such as kayaking, fishing and rowing/canoeing. In addition to a terrace and a garden, guests can connect to free in-room WiFi.
You'll also enjoy perks such as:
An outdoor pool along with sunloungers, pool umbrellas and a swim-up bar
Free self-parking
Bike hire, a local area shuttle and express check-out
Express check-in, barbecues and tour/ticket information
Room features
All guest rooms at Hotel Santa Maria de las Aguas Peñol offer amenities, such as free WiFi, safes and minibars.
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Wheelchair accessibility
Wheelchair-accessible parking
Wheelchair-accessible path of travel
More
5 buildings
Banquet hall
Built in 2015
Room amenities
Bathroom
Free toiletries
Hair dryer (on request)
Towels provided
Entertainment
32-inch flat-screen TV with satellite channels
Food and drink
Minibar
Refrigerator
More
Ceiling fan
Safe
Policies
Check-in
Check-in time starts at 3:00 PM
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18
Check-out
Check-out before noon
Contactless check-out
Express check-out available
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
Pets not allowed
Children and extra beds
Children are welcome
Rollaway/extra beds are not available.
Payment types at the property
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
You may be required to pay the following charge at the property: Colombia value-added tax (VAT) at 19%. A VAT exemption is available to travellers who present a valid passport and tourist visa showing that they are not a resident of Colombia and who pay using a foreign card or via a bank transfer from outside Colombia. This exemption only applies to tourist package bookings (accommodation plus other travel services).
We have included all charges provided to us by the property.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
We should mention
If you are travelling with a child, your property may require you to present the following documents: parents travelling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Colombian citizens) at check-in. If a relative or legal guardian is travelling into Colombia with the child, that relative or legal guardian may be required to present a notarised consent of travel signed by both parents and a copy of both parents' ID. If only one parent is travelling into Colombia with the child, that parent may be required to present a notarised consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
Pool access available from 9:00 AM to 8:00 PM
Only registered guests are allowed in the guestrooms
Property is also known as
Hotel Santa Maria las Aguas Peñol El Penol
Hotel Santa Maria las Aguas Peñol
Santa Maria las Aguas Peñol El Penol
Santa Maria las Aguas Peñol
Hotel ta ia las Aguas Peñol
Santa Maria De Las Aguas Penol
Hotel Santa Maria de las Aguas Peñol Hotel
Hotel Santa Maria de las Aguas Peñol El Peñol
Hotel Santa Maria de las Aguas Peñol Hotel El Peñol
Frequently asked questions
Does Hotel Santa Maria de las Aguas Peñol have a pool?
Yes, this property has an outdoor pool. Pool access is from 9:00 AM to 8:00 PM.
Is Hotel Santa Maria de las Aguas Peñol pet-friendly?
No, pets are not allowed at this property.
How much is parking at Hotel Santa Maria de las Aguas Peñol?
Self-parking is free at this property.
What time is check-in at Hotel Santa Maria de las Aguas Peñol?
Check-in begins at 3:00 PM.
What time is check-out at Hotel Santa Maria de las Aguas Peñol?
Checkout is at noon.
Where is Hotel Santa Maria de las Aguas Peñol located?
This El Peñol hotel is on the beach, 2.8 mi (4.4 km) from Rock of Guatapé, and within 6 mi (10 km) of Peñol-Guatapé Reservoir and Plazoleta de los zocalos. Parque Comfama and Old Peñol Replica are also within 6 miles (10 km).
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Reviews
Hotel Santa Maria de las Aguas Peñol Reviews
7.0
Good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Comfortable property that is well kept and has good amenities. Staff was always very pleasant. The main downside was distance from el Peñol and Guatape. Overall good value property.
Horrible experience, extra charges, the Hotel was shut off water, room wasn’t same as pictures out of Penol view and uncomfortable, check in team was very slow more than 45 minutes check in, they charge for kids event room hace capacity but do not bring extra blankets and towels
Eskarlet
Stayed 2 nights in Jan 2023
2/10 Terrible
Verified traveller
2 May 2024
Disliked: Staff & service, room comfort
Terrible experience...
The hotel was disappointing and the staff was a nightmare to deal with. Totally unhelpful, and to anyone planning on booking and paying through Hotels.com or an Expedia partner -- or probably any other website -- be prepared to pay a huge additional cost at the property when you check-in. You will pay here on the website when you book the reservation, and then the hotel will charge you separately for your room, on the basis that Expedia only charged you to make the reservation. They will also do everything in their power to make you pay the 19% tax that is only supposed to be charged to Colombian residents. Oh, and Hotels.com/Expedia won't help.
The rooms themselves resemble those in hostels. This is not a special occasion hotel, this is an everywhere-else-is-booked hotel.
I booked and did a prepaid reservation via Expedia for this property for my husband. I received an email confirmation showing that it was fully paid as well as verifying the funds were withdrawn from my credit line. When my husband, who was not feeling well in the first place arrived he was told that the reservation was canceled… even though we have a fully paid receipt from Expedia from the hotel. He ended up having to pay again just to get in a room to get some sleep. I reached out to Expedia for resolution, and they said they were unable to reach the hotel as the office was closed. I hold both Expedia and the hotel responsible for the situation and once he checks out I will work via my credit card for resolution. I have been in the travel industry for over 30 years, and currently work at an airline and part time at a hotel in the front desk capacity. There is definitely a mistake here and no one wants to be responsible. I have never had such a bad experience with Expedia. I am not at the property, but my husband said the staff was uncaring, on empathetic, and unprofessional.
Andrew A
Stayed 1 night in Sep 2023
6/10 Okay
Damian
28 Jan 2024
Disliked: Property conditions & facilities
Falta de mantenimiento la habitacion
Damian
Stayed 1 night in Jan 2024
6/10 Okay
Yuliana a
26 Aug 2023
Disliked: Room comfort
En general bien, pero demasiado tramite para el chein y chekout, y nos dijeron que era hasta la 1 y en el hotel nos sacaron a las 12 del dia
El hotel es muy lindo, tiene una ubicación espectacular, la piscina es muy bonita, grande, amplia, 2 Jqcuzzis espectaculares, los meseros van hasta la zona de piscinas y te atienden y llevan los pedidos sin ningún problema.
Andres
Stayed 1 night in Jul 2023
10/10 Excellent
norby
23 Jul 2023
Liked: Cleanliness, staff & service
Los jardines . Me encantaron la vista que tienes desde diferentes ángulos divinas . 🌺🌺🌺
El check in terrible, es un problema el pago si no realizas el pago con tarjeta propia, ojo con reservar por la página, cuando llegas te hacen otros cobros adicionales además, la habitación que reservas no es la misma que te dan, el check out a las 12 muy temprano, el hotel hermoso, la comida deliciosa, la vista demasiado linda, el personal que atiende amable y educado, muy buena atencion la piscina muy sucia.
A pesar que nos comunicamos que no podriamos llegar por la via de Bogota a Guatape cerrada por grave accidente, y que dependia de la hora en que retiraran la tractomula volteada. Sien la reserva del 24 a el 25 hasta medio dia, al llegar sabado 25 en la ma ñana no habia habitacion todo full, pero si realizaron el cargo a mi tarjeta. Solicito el reintegro de dicho pago
J
Stayed 1 night in Feb 2023
6/10 Okay
Nubia
20 Nov 2022
Liked: Property conditions & facilities
El lugar es hermoso, no ceden asi llegues cansado y pidas que te cobren por hora adelnatada la habitacion el desyauno lo misko todos los dias y racionado si llegas tarde tienes que esperar hasta que el encargado se le ocurra abrir y si se va el agua en el poblado el hotel no cuenta con cisterna y te dicen jay que esperar y solucionan el problema con dos jotellas de agua el acesso al hotel es demasiado oscuro de noche y de dificil acesso, no hicieron la limpieza de mi habitacion y no se termino el jugo del buffet y ya no habia mas el cafe lo mismo tenias que pedir a la carta y pagarlo el lugar en si es hermoso se metio una araña gigante ami habitacion no habia quien de mantenimiento la sacara a como pudimos la sacamos el lugar es hermoso pero la atencion no.
Pesima experiencia. El hotel realizó un cargo indebido a la tarjeta, a lo que me comuniqué con el administrador y prometió arreglar lo sucedido y nunca mas volvio a contestar mis llamadas, todos los dias envío un correo y nunca me responden. Haré la denuncia ante la SIC, pero recomiendo no tomar este hotel. Hay muy buenas opciones cerca.
Verified traveller
Stayed 3 nights in Jul 2021
4/10 Poor
Eduardo
21 Dec 2020
Liked: Cleanliness
Disliked: Room comfort
Parquedero incomodo. Habitación pequeña y poco confortable. Nevera ruidosa. Habitación sin vista agradable. Personal atento. Nada memorable.
Eduardo
Stayed 1 night in Dec 2020
2/10 Terrible
Miguel
1 Dec 2020
Disliked: Staff & service
No info about foreigners documents
I was there and they ask for my girlfriends passport, she didn't have it an we were rejected. They don't publish the documents required in their web page.
Miguel
Stayed 1 night in Nov 2020
8/10 Good
JOSE FERNANDO
6 Jan 2020
Liked: Cleanliness, staff & service
El acceso al lugar es complicado le falta invertir en contener una mejor carretera al hotel 🏨 me parecían con mucha humedad y lo accesorios de baño deberían de ser gratuitos no los cobraron
Ein sehr schöner Platz mit wunderbarem Blick, leider war der Außenpool noch nicht fertig, aber das wird wohl ganz bald soweit sein. Kann man nur empfehlen.
El acceso al hotel desde el principio fue problematico, y durante toda la estadia del hotel
adiccionalmente tenia una reserva por otra plataforma y apenas llegue al hotel, comunique que la reserva era inviable con el fin de informar de que la tarjeta que estaba de respaldo se habia vencido y que las fechas establecidas no eran correctas. a lo que la recepcionista del hotel nos dio el visto bueno. pero dias despues nos realizaron el cobro.