Hotel Dekat El Encuentro Santa Ana

"Hotel was very clean and staff was very nice but no restaurant is available. It was perfect for 1 night stay."

"Breakfast was good. Staff was very nice. Room was clean and bed was comfy. Parking was free."

"Excellent staff ! Very good and convenient location"

"It’s a scam company together with Casa Luna. Paid a 9.4 hotel and got sent to Casa Luna, their low rate hostel. I tried Casa Luna on a previous trip. Unless you noice levels like a Turkish bazar on two sides of your room. A dirty stinky filthy kitchen across and no services at all. Even on my strong complaints the staff gives a damn. No refund offered, no apology. And…. Antique Luna was still available 2 hours later. Scam artists "

"El menu estaba pasable, pero los detalles, platos rotos, tazas rotas, cubiertos doblados. "

"Not familia orientation "

"Saying they get "

"Pésimo servicio, nadie llegó a abrir y entregar el lugar!! La habitación y baño está llena de cabellos de mujer; la ducha un saco. Lo peor que he rentado "

"Water foset dint work "

"Good service They to improve in the rooms cleaning "

"Todo bonito, nos quedamos una noche pero la próxima nos vamos a quedar por lo menos 2 noches, estaría perfecto si hubiera agua caliente"

"Staff was very nice. Room was clean. The food was just ok. If you wanted the food brought to your room, you had to go downstairs to order it. There was no way to contact the front desk unless you walked there yourself. We were told we could do an early check in, but when we arrived our room was not ready. We had to wait 4 hours for the room to be ready. They had coffee grounds and supplies available in the room, but no coffee pot. When asked, we were advised the pot had been broken and they...