Hotel Casa Cielo
3.0 star property
Morning coffee tastes better with rooftop views at this tranquil retreat where hospitality shines and relaxation comes naturally to every guest
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Photo gallery for Hotel Casa Cielo
Hotel Casa Cielo offers continental breakfast with panoramic rooftop views. Guests can book a massage, cool off in the outdoor pool, or relax in the garden-surrounded coffee shop. Daily manager's receptions enhance the welcoming atmosphere praised by previous visitors.
Reviews
9.29.2 out of 10
Wonderful
Popular amenities
- Pool
- Breakfast included
- Spa
- Parking included
- Free Wi-Fi
- Restaurant
Room options
Check availability for these dates
Available filters for rooms
Showing 4 of 4 rooms
View all photos for Basic Double or Twin Room
Basic Double or Twin Room
- Garden view
- Sleeps 2
- 2 Single Beds
View all photos for Standard Room
Standard Room
- Partial ocean view
- Sleeps 2
- 1 Queen Bed
View all photos for Superior Double Room
Superior Double Room
- Sea view
- Sleeps 2
- 1 King Bed
View all photos for Deluxe Double Room
Deluxe Double Room
- Sea view
- Sleeps 2
- 1 King Bed
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About the area
El Cuyo is home to Hotel Casa Cielo. El Cuyo Lighthouse and Holbox Church are local landmarks, and the area's natural beauty can be seen at Ría Lagartos Biosphere Reserve and El Cuyo Beach. Visit our Tizimín travel guide
CALLE 15 LOTE 190, El Cuyo, YUC, 97707
What's nearby
Ría Lagartos Biosphere Reserve1 min walk - 0.0 km- El Cuyo Beach1 min walk - 0.1 km
- El Cuyo Lighthouse3 min walk - 0.3 km
- Del Cuyo Catholic Church3 min walk - 0.3 km
- Cocal Beach16 min walk - 1.4 km
Getting around
- Cancun, Quintana Roo (CUN-Cancun Intl.)168 min drive
Restaurants
- Off The Vine2 min walk
- Piccola Italia Restaurante & Café5 min walk
- Hotelito El Cuyo6 min walk
- La Conchita3 min walk
- Mariscos La Playita3 min walk
About this property
Hotel Casa Cielo
Property highlights
Consider a stay at Hotel Casa Cielo and take advantage of free continental breakfast, a free daily manager's reception and a rooftop terrace. Treat yourself to a deep-tissue massage or other spa services. Stay connected with free in-room WiFi, and guests can find other amenities, such as a coffee shop/cafe and a garden.
Other perks at this hotel include:
- An outdoor pool
- Free self-parking
- Coffee/tea in reception and outdoor furniture
Room features
All guest rooms at Hotel Casa Cielo feature thoughtful touches, such as laptop-compatible safes and air conditioning, in addition to amenities, such as free WiFi and sound-insulated walls.
Other amenities include:
- Bathrooms with hydromassage showers and shampoo
- Fans, daily housekeeping and electrical adapters/chargers
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Property amenities
Internet
- Available in all rooms: Free WiFi
- Available in some public areas: Free WiFi
Parking and transport
- Free self parking on site
- Limited on-site self parking
Food and drink
- Free continental breakfast available daily 8:00 AM to 10:00 AM
- A bar/lounge
- A coffee shop/cafe
- A restaurant
- Coffee and tea in common areas
- Free daily manager's reception
- Snack bar/deli
Things to do
- Outdoor pool
Conveniences
- Laundry facilities
- Limited-hour front desk
Guest services
- Housekeeping (daily)
Outdoors
- Garden
- Outdoor furniture
- Rooftop terrace
Spa
- Deep-tissue massages
- In-room massages
- Sports massages
- Swedish massages
More
- Designated smoking areas
Room amenities
Bedroom
- Bedsheets provided
- Blackout drapes
Bathroom
- Hydromassage showerhead
- Private bathroom
- Shampoo
- Shower
- Soap
- Toilet paper
- Towels provided
Food and drink
- Limited room service
More
- Air conditioning
- Electrical adapters
- Fan
- Laptop-compatible safe
- Soundproofed rooms
- Window screens
Policies
Check-in
Check-in start time: 3:00 PM; check-in end time: 8:00 PM
Late check-in subject to availability
Minimum check-in age - 15
Check-out
Check-out before noon
Special check-in instructions
The front desk is open daily from 8:00 AM - 8:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Access methods
Front desk (limited hours)
Pets
Pets not allowed
Children and extra beds
Children 15 and younger are not allowed at this property; all guests older than 15 are welcome
Payment types at the property
Important information
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
We should mention
Pool access available from 8:00 AM to 11:00 PM
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Children 15 years old and younger are not permitted at this property
Property is also known as
Hotel Casa Cielo Hotel
Hotel Casa Cielo El Cuyo
Hotel Casa Cielo Hotel El Cuyo
Frequently asked questions
Does Hotel Casa Cielo have a pool?
Yes, this property has an outdoor pool. Pool access is from 8:00 AM to 11:00 PM.
Is Hotel Casa Cielo pet-friendly?
No, pets are not allowed at this property.
How much is parking at Hotel Casa Cielo?
Self-parking is free at this property.
What time is check-in at Hotel Casa Cielo?
Check-in start time: 3:00 PM; check-in end time: 8:00 PM. Late check-in is available during limited hours.
What time is check-out at Hotel Casa Cielo?
Checkout is at noon.
Where is Hotel Casa Cielo located?
Situated in El Cuyo, this hotel is steps away from El Cuyo Beach and Del Cuyo Catholic Church. El Cuyo Lighthouse and El Cuyo Viewpoint are also within 15 minutes.
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
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Reviews
9.2