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Reviews of The Edinburgh Townhouse

The Edinburgh Townhouse
28 Gilmore Place, Edinburgh, Scotland

Reviews

4.4
Rating 10 - Excellent. 1 out of 14 reviews" "
Rating 8 - Good. 1 out of 14 reviews" "
Rating 6 - Okay. 4 out of 14 reviews" "
Rating 4 - Poor. 1 out of 14 reviews" "
Rating 2 - Terrible. 7 out of 14 reviews" "

4.8/10

Cleanliness

6.0/10

Staff & service

4.8/10

Amenities

4.4/10

Property conditions & facilities

Reviews

2/10 Terrible

Elzbieta

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nightmarish hotel - I want my money back !!!
I book room in this hotel via hotels.com, a few weeks ago and I requested that is important to me to have a window and private bathroom, also it was information that this room has a bathroom ! Unfortunately, in reality was completely different ; room was located in the basement with very small skylight, awful smell, absolutely not suitable to sleep in. Receptionist was not very helpful, manager was not there. I found that it was impossible to stay in this hotel. I left very disappointed and I had to find another place to stay in. I have to be reimbursed, as I didn’t stay in this hotel. Tried to ring to hotels.com, but no respons ‼️‼️
Stayed 2 nights in Sep 2019

2/10 Terrible

Andrew

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Close it down
Awful needs to be shut down. The carpet was a sea of hair, never cleaned, Ever. Sick patch on the floor. Nail clippings stuck in carpet. Shower walls sticky unclean. A prison cell, not a room.
Stayed 2 nights in Aug 2019

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Just don't
1.5 days without hot water and electricity. Pubes in all our beds and neighbor. No toilet paper on the shared toilet, had to ask for it. Friend got his back injured due to the bad beds. No compensation was offered due to the lack of electricity and hot water. Just stay away from this place.
Stayed 3 nights in Jul 2019

6/10 Okay

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service
Good location. Small room and shared bathroom not ideal.
Stayed 2 nights in Jul 2019

10/10 Excellent

John

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Recommend for Edinburgh break.
clean, comfortable and great location. Our late check in was accommodated.
Stayed 2 nights in Jul 2019

6/10 Okay

Jennifer

Liked: Staff & service
Stayed 2 nights in Jul 2019

6/10 Okay

Muhammad

Description might be misleading
Overall it was fine. Just mislead by the fact that it was written private bathroom and toilet on my booking which is not actually the case. It was a shared bathroom for 3 rooms. The bathroom and toilet looked nice but unfortunately the other users do not keep it clean and spilled water all over the place. It was not very pleasant to use. It is also mentioned that there is daily house keeping however my room was not cleaned on the second day of my stay.
Stayed 2 nights in Jun 2019

2/10 Terrible

Verified traveller

Stayed 2 nights in Jun 2019

2/10 Terrible

Verified traveller

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Parquet qui craque sous la moquette les ressorts du matelas qui sont visibles et qui vous font mal quand vous essayer de dormir pas de wifi gratuite manque télécommande de la télévision sur 7 nuits le lits n'a pas été fait une fois n'y l' aspirateur ainsi que les serviettes de bain qui elle non pas été changer bonton de la chasse d'eau des WC défectueux trou dans le sol de la salle de bain je déconseille fortement cette hôtel je suis très decus je trouve même inadmissible que l'on puisse nous proposer cette hôtel une ne honte pour votre site ebookers.fr ceci était la seule et la dernière fois que je passe ce site
Stayed 7 nights in Dec 2019

2/10 Terrible

Barbara, Milano

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
It was terrible. Very awful and dirty. I advice more housecleaning
Stayed 3 nights in Aug 2019

8/10 Good

Verified traveller

Liked: Staff & service, amenities
Even though they didn't answer my request for a late check-in, they waited for us. Thanks. They offer continental breakfast at a reasonable price.
Stayed 2 nights in Sep 2019

4/10 Poor

Róbert

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 5 nights in Sep 2019

2/10 Terrible

Verified traveller

Travelled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Das Hotel ist heruntergekommen, das Bad winzig, das Preis-Leistungs-Verhältnis stimmt nicht im mindesten, lediglich das Personal war sehr freundlich.
Stayed 2 nights in Aug 2019

6/10 Okay

Verified traveller

Liked: Staff & service, amenities
Das Gemeinschaftsbad war in einem nicht gerade zumutbaren Zustand. Das Zimmer war zwar klein, aber für mich als einzelne Person genau perfekt groß.
Stayed 13 nights in Jul 2019