Edinburgh Business Park, 6 Lochside View, Edinburgh, Scotland
Reviews
8.0
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Easily accessible to airport and city center. Tram is right across the street and the grocery too. Best budget hotel room I've stayed.
Carmen
Stayed 1 night in Apr 2024
Response from Irmantas, Team Lead, Ibis Budget Edinburgh Park on 2 May 2024
Dear Carmen, we are delighted to hear that you found our hotel easily accessible and enjoyed your stay with us. We look forward to welcoming you back soon
Stayed one night, so easy to get into Edinburgh as tram across the road. Very clean with everything you need. Would definitely recommend and come again.
Sarah
Stayed 1 night in Mar 2024
Response from Warm regards, Irmantas, Team Lead on 25 Mar 2024
Dear Sarah, we are delighted to hear that you enjoyed your stay and found our hotel convenient and clean. We look forward to welcoming you back.
The hotel was well furnished, it had a very modern feel, yet again it felt like I had stepped into the future. Everything was ergonomically positioned at the correct height. Plenty of storage space was utilised to its full potential. Thanks for the complimentary biscuits and beverages.
Daniel
Stayed 2 nights in Mar 2024
Response from Warm regards, Irmantas, Team Lead on 25 Mar 2024
Dear Daniel, we are thrilled to hear about your positive experience with us. We take pride in our modern and ergonomic design to ensure a comfortable stay. We are delighted you enjoyed the complimentary biscuits and beverages.
Perfect for solo traveler. Super close to tram station for access to city. A tad noisy, easy to hear other rooms /outside/ a highway.
Alec
Stayed 2 nights in Mar 2024
Response from Irmantas, Team Lead, Ibis Budget Edinburgh Park on 22 Mar 2024
Dear Alec, We are delighted to hear you found our hotel perfect for solo travelers. We apologize for any noise disturbances. Looking forward to welcoming you back.
Friendly and helpful staff. They were very welcoming. Fresh towels provided without having to ask for any. Thanks for making our stay go smoothly!
Vanessa
Stayed 2 nights in Mar 2024
Response from Irmantas, Team Lead, Ibis Budget Edinburgh Park on 22 Mar 2024
Dear Vanessa, we are delighted to hear that you enjoyed our friendly and helpful staff. We look forward to welcoming you back!
8/10 Good
Paul
Travelled with family
4 Mar 2024
Liked: Property conditions & facilities
Clean. Staff efficient not overtly friendly but ok
Paul
Stayed 2 nights in Mar 2024
Response from Irmantas on 4 Mar 2024
Have a wonderful day!
6/10 Okay
Michael
Travelled with family
26 Feb 2024
The rooms are very small, which is OK if you pay for a budget hotel I suppose, but I would have expected a working extractor fan in the toilet and a door that fitted the hole rather that a few inches gap top and bottom. It’s OK but a bit too budget.
Not ideal if someone wants bigger rooms and especially for families with kids. Not more than one kid is accommodable.
Krunal
Stayed 4 nights in Feb 2024
Response from Warm regards, Irmantas, Team Lead on 15 Feb 2024
Thank you for your comments regarding your recent stay with us!
2/10 Terrible
Marek
Travelled with partner
2 Feb 2024
Liked: Cleanliness
Disliked: Amenities
I was the first time and despite paying 5 pounds for a car park I got a 100 penalty ticket, I won't be here anymore
Marek
Stayed 1 night in Feb 2024
Response from Irmantas, Team Lead, Ibis Budget Edinburgh Park on 4 Feb 2024
I hope this message finds you well. I wanted to reach out regarding the parking ticket you received during your stay with us.We understand that receiving a parking ticket can be an inconvenience, and we're here to assist. If the ticket has not yet been paid, there might be an opportunity to have it cancelled. Could you kindly forward the ticket to us . This will allow us to review it and see if cancellation is possible.We apologize for any inconvenience this may have caused. Please note that we have placed prominent signage throughout the hotel premises and the parking area to inform our guests about the parking charges. These are intended to provide clear guidance and prevent any such issues.Your understanding and cooperation in this matter are greatly appreciated, and we're committed to resolving this issue for you as swiftly as possible.Warm regards,
Was great being able to walk accross the road and get to the tram that took us downtown in just a couple minutes.
Davin
Stayed 1 night in Jan 2024
Response from Best regards, Irmantas, Team Lead, Ibis Budget Edi on 2 Feb 2024
Dear Davin, Thank you for your review. We appreciate your positive feedback about our convenient location and easy access to public transportation. We hope you had a pleasant stay.
2/10 Terrible
Robbie
30 Jan 2024
Robbie
Stayed 1 night in Jan 2024
Response from Irmantas, Team Lead, Ibis Budget Edinburgh Park on 2 Feb 2024
The hotel was different from the Ibis hotels I have always stayed at. The employees were very cold and indifferent. I think it was Roza.The lady at the reception looked at me and her attitude was like why are you staying here? This made me very uncomfortable. They wrote that parking was available, but did not mention that it was paid and that there was no charging point for electric cars. This was a big deal for me.I don’t think I will choose it again.
Yesim Medine
Stayed 3 nights in Jan 2024
Response from Irmantas on 2 Feb 2024
Thank you for sharing your experience with us. We sincerely apologize for any discomfort you felt during your stay. It was certainly not our intention to make any guest feel unwelcome. We acknowledge the issues you've mentioned, such as the absence of a hairdryer in the room and the lack of clarity regarding the parking fees and electric car charging points. Please rest assured that we are taking your feedback seriously and will use it to improve our services. Your comfort is our priority, and we hope to have the opportunity to provide you with the warm and welcoming experience that so many of our guests have grown fond of.Warm regards,
The hotel was the best about our whole stay. Everything in the hotel was mire than perfect. More than 5 stars, fife stars plus! Very good price for that.
2 stars are really not enough. I have stayed in 3 stars Hotels, which could not compete with it.
Amy
Response from Irmantas, Team Lead, Ibis Budget Edinburgh Park on 27 Jan 2024
Thank you for your glowing review! We are delighted to hear that your stay at ibis budget Edinburgh Park was beyond perfect and exceeded your expectations. Your kind words are greatly appreciated.
The staff were excellent. All were polite, helpful and cheerful.
We were given extra bedding as the room was a little cold.
Very clean and a good breakfast.
Susan
Stayed 1 night in Jan 2024
Response from Irmantas, Team Lead, Ibis Budget Edinburgh Park on 27 Jan 2024
Thank you for your glowing review! We are delighted to hear that your stay at ibis budget Edinburgh Park was beyond perfect and exceeded your expectations. Your kind words are greatly appreciated.
4/10 Poor
Alisha
18 Jan 2024
Alisha
Stayed 1 night in Jan 2024
Response from Warm regards, Irmantas, Team Lead on 10 Feb 2024
Thank you for taking the time to share your feedback regarding your recent stay with us at Ibis Budget Edinburgh Park!
Room was freezing, window appeared to let in a bad draft and was not easy to heat up room.
However I have never had nicer staff than the man at the front desk when checking in and getting drinks. Very lovely and helpful!
Emma
Stayed 1 night in Jan 2024
Response from Best regards, Irmantas, Team Lead, Ibis Budget Edi on 17 Jan 2024
Dear Emma, Thank you for your feedback. We apologize for the inconvenience caused by the cold room and drafty window. We appreciate your kind words about our front desk staff. We will take your comments into account to improve the heating system.
10/10 Excellent
Moyra
16 Jan 2024
Moyra
Stayed 1 night in Jan 2024
Response from Irmantas, Team Lead, Ibis Budget Edinburgh Park on 17 Jan 2024
The hotel location is over the road from the Gyle shopping centre and the tram stop to and from Edinburgh Airport. My room was perfectly clean, however the mattress on my bed was lumpy so not the best night’s sleep I’ve ever had unfortunately.
Simone
Stayed 1 night in Jan 2024
Response from Best regards, Irmantas, Team Lead, Ibis Budget Ed on 17 Jan 2024
Thank you for choosing Ibis Budget Edinburgh Park and taking the time to share your feedback. We're glad that you found our location convenient and that your room was clean. We apologize for any inconvenience caused by the mattress. Your comments have been noted.
Very helpful staff, extremely tiny room, no place for baggage or hanging items. The restaurant isn't really one. Super limited menu, no wait staff. Food is good, a nice variety of drinks.
Overall, good place to rest before taking a flight.
Katherine
Stayed 1 night in Dec 2023
Response from Irmantas, Team Lead, Ibis Budget Edinburgh Park on 9 Jan 2024
Nice, clean place. Friendly stuff. Close to the airport
Reka
Stayed 1 night in Dec 2023
Response from HT on 24 Dec 2023
Really appreciate for your positive review for us we will continue same in the future as well even looking forward to serve you once again. Happy to help you!
8/10 Good
David
22 Dec 2023
Liked: Cleanliness, staff & service
Disliked: Room comfort
Budget Grade - Not Bad
Quiet. Stark, bare, room. Great staff. Good bed. Sticky floor - wear slippers.
David
Stayed 1 night in Dec 2023
Response from Irmantas, Team Lead, Ibis Budget Edinburgh Park on 23 Dec 2023
Thank you for choosing our hotel for your stay and for taking the time to provide us with your feedback. We're delighted to have been a part of your journey.We deeply value your opinions and are committed to delivering an exceptional experience. If there were any areas of your stay that did not meet your expectations, please know that we are dedicated to addressing these and improving wherever we can.As we embrace the spirit of the season, we would like to extend our warmest holiday wishes to you and your family. May your holidays be filled with joy, laughter, and cherished moments.We look forward to the honor of welcoming you back in the future and hope to surpass your expectations. Happy Holidays!
Very small room and too open for family. Shower and toilet are not enclosed which is awkward for a family.
Jannene
Stayed 2 nights in Dec 2023
Response from Irmantas, Team Lead, Ibis Budget Edinburgh Park on 23 Dec 2023
Thank you for choosing our hotel for your stay and for taking the time to provide us with your feedback. We're delighted to have been a part of your journey.We deeply value your opinions and are committed to delivering an exceptional experience. If there were any areas of your stay that did not meet your expectations, please know that we are dedicated to addressing these and improving wherever we can.As we embrace the spirit of the season, we would like to extend our warmest holiday wishes to you and your family. May your holidays be filled with joy, laughter, and cherished moments.We look forward to the honor of welcoming you back in the future and hope to surpass your expectations. Happy Holidays!
8/10 Good
Charles
20 Dec 2023
Charles
Stayed 1 night in Dec 2023
Response from Rosa on 21 Dec 2023
Dear Charles,thank you for the feedback.we hope to host you again soon.Regards
6/10 Okay
Leslie
18 Dec 2023
Leslie
Stayed 1 night in Dec 2023
Response from Rosa on 21 Dec 2023
Dear Leslie,thank you for the feedback left.REgards
Response from Irmantas, Team Lead, Ibis Budget Edinburgh Park on 17 Dec 2023
We are immensely grateful for your review of our hotel. Your feedback is invaluable to us, as it not only highlights our strengths but also guides us in areas where we can enhance our services!
Response from Irmantas, Team Lead, Ibis Budget Edinburgh Park on 17 Dec 2023
We are immensely grateful for your review of our hotel. Your feedback is invaluable to us, as it not only highlights our strengths but also guides us in areas where we can enhance our services!
It was a good location, clean and quiet. We had our 18month year old with us, but were not offered/ provided any information about a travel cot.
There was a bunk bed which was handy to put stuff out of reach of our child.
Near a supermarket and shopping mall which was handy.
Rob
Stayed 2 nights in Nov 2023
Response from Rosa on 13 Dec 2023
Dear Rob,thank you for your positive feedback.baby cots are available on request, please if you decide to visit us once again do not hesitate to contact our team prior your arrival to request it or any extra amenities that can facilitate your stay.Kind Regards