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"Clean room, good amenities"

"Outdated but so is most of Gatlinburg. Front desk very helpful. Pool area is spacious and cool experience!"

"Clean, pools were clean . Breakfast was hotel breakfast, doable . The bathrooms were clean, and the hot water was hot , even after the 3rd person’s shower. It’s definitely a hotel and motel. My kids had to run around the corner and down the hall to get to the elevator after the pool. I would book again and ask for an indoor room if possible. "

"Nice "

"Good"

"The water park was great for all ages. The rooms were neat and clean. Lots of fun activities for young children."

"Great Location "

"Margarita I’ll is best place to stay anywhere "

"From the initial interaction with Samara at the front Crown Plaza hotel check-in desk, everything was exceptional. She was friend and helpful, so kind and thoughtful covering all the details. From that point forward the entire stay was relaxing and enjoyable; rooms were clean and fresh, very comfortable for a celebration of my Mother’s 70th birthday! Thank you "