Eastern Panhandle Spa Hotels

"I didn’t even stay 1 night and no refund for the horrendous conditions. I was traveling with my dog for almost 13 hours in the car- booked online because it said they accepted pets-also when I called ahead of time- they said they had a restaurant available. Checked in at 8:00pm - after walking my dog I took a shower only to find bugs in the drain by my feet! And there was NO HOT water Mortified- I got dressed and went to the available restaurant that stopped serving food at 9:00 on Friday night- however at 9:35 they did allow me and my guest to have a drink at the bar while they closed down. At 9:55 am ish the man from the front desk said my dog was barking so loud it was echoing down the hall way- I immediately apologized and went straight to my room which was at the end of a very long hallway. I didn’t hear a thing approaching my room- my dog was just chilling- I sat on the bed and a cockroach ran across my had- I grabbed my belongings and my dog to leave- I put my dog in the car- no one to be found anywhere- starving and exhausted- I had no other choice but to leave- I asked for a refund but apparently my dog barking for 5 minutes is a reason to deny this- also I was not even there for 3 hours- "

"Very historic property with southern hospitality. If you decide to go to the spa, book 2 weeks in advance."