Search Residences in Eastbourne

"The room has never been cleaned. "

"Veey comfortable and friendly staff"

"The guy at the reception was most unfriendly and made the most unimpressive welcome ever! Even though we booked twin-bed, he made it look like it's a favour to give us one. Few minutes after, he handed over to a lady, and we went to inquire. The lady changed it promptly to twin-bed and transfered us. So the guy was unnecessarily uncooperative! The following morning, our pick up vehicle was running late, and we asked for a delayed check out of 30 mins to an hour, this same guy bluntly refused insisting we would have to be charged. He practically forced us out. Very bad customer service. He is not a credit to the organisation. "

"The reception area was welcoming. We were upgraded from a standard room overlooking the beach - I would hate to see what the standard room looked like. Our room was clean but very out-dated and tired looking. The shower cubicle was surrounded by mould and the bathroom windows could not open. As you looked out of the window all you saw was bird muck everywhere. The windows were single glazed so you heard everything outside. The breakfast was self service and okay. If you are vegetarian you had to order your sausages. The coffee was good and the staff were very friendly. "

"Friendly staff,easy parking 2 minute walking to yhe beach.Great breakfast choices "

"I recently stayed at this hotel and unfortunately had a very disappointing experience. The property is clearly very old and has not been maintained to a reasonable standard. From the moment I arrived, it felt run down and neglected. The cleanliness was particularly concerning. The room was visibly dirty, with dust and grime in multiple areas. The bedding was especially off-putting—it looked worn, unclean, and far from fresh, which made it very uncomfortable to sleep. One of the biggest issues was the lack of hot water. After a long journey, not being able to have a proper shower was extremely frustrating and unacceptable for any hotel, regardless of price. Overall, the hotel felt tired, poorly maintained, and lacking in basic standards of hygiene and comfort. I would not recommend staying here unless significant improvements are made."

"I had an accident in the hotel And the staff were nothing short of brilliant in helping me "

"Super stay. Bright, clean room Superior Classic. Had tasty sandwich lunch outside in sunshine. The hotel is wonderfully situated, set back from the road and coastline. Beachy Head walks very close by and superb promenade walks right out front by the sea. Great for Congress Theatre. Splendid historic building, facilities and friendly staff. Parking on site. Fabulous varied breakfast....cereals, fruits, smoked salmon/meats/cheeses and served hot breakfasts. Love it there. Thanks"

"clean room and the staff was very polite"