Hotels in Eastbourne City Centre, Eastbourne

"Amazing and lovely hotel. Treat to have a sea view balcony in a room with a king bed!"

"Get time "

"Room is not clean "

"Deadbolt to leave the room jammed and I could not exit. Attempted to call front desk and realized there was no phone in room. Finally made it out and all hotel did was move my room, no offer of an upgrade of compensation. Checked out a day early and they still charged the full stay. "

"Not made to feel welcome by reception & bar staff! No loo roll in room and when I asked at reception for toilet rolls to be sent to room, I was informed that they don’t do room service and if we had wanted special requests in room then we should have emailed 24 hours before arrival - to be honest I had no idea what she was talking about! Everything was too much trouble! Music and lights turned off in bar between 10.50pm & 11pm leaving us to finish our bottle of wine in semi darkness! At breakfast, music again was turned off and doors shut at 9.55am with staff coming in and out getting drinks from the buffet! Terrible customer service. Wouldn’t recommend and wouldn’t stay again! Britannia hotels have a very low standard. "

"Beach view great staff"

"The hotel is in great location and its decent for a gate away , does the job"

"A very warm welcome on arrival and throughout our stay. The staff were very friendly and couldn't do enough for you. Room 14 was very spacious, bright, clean and comfortable. The breakfast was freshly cooked. A good menue to choose from. Fresh coffee, bread and lots of cereal to choose. We came by train which was a 10 minute walk. There is plenty of parking at the back of the property . "

"Great location and value for money. Friendly staff and even silver service full breakfast at £9.95 Downs. Hotel full of elderly people with basic and dated decoration."