East Syracuse Spa Hotels

"The in room whirl pool was dirty. We did not use it. The pool down stairs had A LOT of hair and scum floating in the water. The pool was cold and the hot tub was not hot. The fridge in the room froze all of our stuff. Including our fresh veggies and fruit. The WiFi was spotty. I don’t think we will choose this property again. "

"Toilet leaked and tub wouldn’t drain . The couple in the other room next to us was loud so we asked to be moved after they were told twice to quiet down . Bed was comfortable and room was very clean . Great location . Staff was very friendly. "

"The hotel and staff was fantastic. "

"Breakfast was great. Check in was easy. Room was clean and spacious, but walls were not super insulated as I could hear the neighbor on their phone call in the middle of the night - woke me up. I was also a bit bummed the hotel mgt did not have a drink coupon option if one missed the evening manager reception time by a few minutes. We would have appreciated the cocktail after our 3 hour drive upon arrival. Apparently this is against their policy 😳 the beverage coupon would have made a difference in our experience and review rating. "