La Quinta Inn & Suites East El Paso hotels

"The breakfast was good. It was more about meeting the need such as walk-in shower with rails for support. It seemed the place was renovated since my last trip in this place "

"Great"

"The water smelled couldn’t take a bath stayed there one night and the sink was backing up dirty smelly water and the covers was dirty. "

"Breakfast buffet was not the best. Pool was freezing "

"Unclean room, stained/dirty towels, shower sprayed everywhere and didn’t drain, toilet wouldn’t flush."

"The front desk man was very kind and helpful, our room, although outdated and rundown, was as very clean. There was plenty of parking despite them being sold out. I suppose my rating Is reflecting more on the experience my mom and I had that really the hotel didn’t have control over. A person came to our door close to midnight and started banging on the door, it was very scary. The issue was resolved but by that time I was so nervous I couldn’t sleep at all. I would say there should be a more direct line to front desk, to get some help. I had to dial a number, go through all the prompts to get to speak with someone. If needed, it’s a good value for your money. Just don’t get a room that has access from the outside. "

"This property is an older hotel. It was clean, but the rooms need some updating.There are no ports to charge your phone, so bring a block with you in order to charge devices. There is a desk in the room to work which was nice. The carpet in our room needed to be cleaned, but overall the room, bedding, towels, bathroom was clean. The main complaint that we had was that we paid for breakfast on the Expedia site. The first morning we did get our breakfast. We had bacon, eggs, fruit and toast and it tasted good. This hotel operates differently than most Holiday Inns in that your breakfast is cooked to order. The second morning, however, (Saturday) the cook did not show up and apparently they only have one, so breakfast was not available. This did not make us happy at all. On Sunday, we were going to eat breakfast before we left El Paso, but at 7:00 am, when it was supposed to be open, there was no one to cook breakfast. Again, not a happy customer. They really need to re-evaluate how they handle their "cook to order" breakfast and operate like most other hotels that offer breakfast. The breakfast is not free. You pay for it and we paid for it thru Expedia's site and the hotel did not deliver. Other than that, the hotel is adequate and I would recommend, but just eat breakfast elsewhere."

"Breakfast was good, although many items were gone by the time we got there. The room was average, the beds small and uncomfortable. The hot tub was not warm definitely not hot and the pool had murky water. Front desk attendant was friendly. The property definitely needs cleaning. Lobby, hallways were dirty with debris, carpets stained and unraveling in places. Will not be returning."

"A wonderful hotel and staff. Recent renovation and high quality rooms. Room service and breakfast in the restaurant were excellent. The location in downtown is great. Enjoyed an early morning Sunday walk. Will stay again."