Hotel Rooms with Balcony in East Columbus

"The staff went above and beyond to park my oversized van. It was greatly appreciated. The room was nice. The staff was excellent. As I approached the front desk to check in, the person at the front desk noticed I had trouble with a bad knee and, without asking, changed my room location closer to the elevator. Excellent service! Great location for the convention center. The only thing that I was disappointed in was that the mini fridge in the room was only a fridge and no freezer (which I need for the ice packs I use on my knee). I recommend this hotel and would definitely stay there the next time I come to a convention."

"We appreciated the customer service. The new owner was a lovely man. Our room's heat did not work so they gave us a new room and a bag of some snacks and drinks."