Hotel Mesra Haiwan Kesayangan di Pantai Timur

"Muy buena encantado "

"Hermosas instalaciones! Muy acogedor, limpio, un servicio excelente, el desayuno delicioso!! Super recomendado!! Jonell y Derek harán de su estadía una maravillosa experiencia!"

"We had an AMAZING time! The property’s manager/main bartender made our time there extraordinary! He went above and beyond great customer service levels and because of him, emphasizing again, BECAUSE OF HIM and his outstanding level of customer service (which we are finding is difficult to find these days) we are planning on being back at least once per year! His staff/helper bartenders were great too, and Chefs made us some amazing authentic Dominican experience type food and drinks!!! We made...

"The toilet in our room clogged every time it was used for the first two days. They took forever to come fix it… we got the room with the jet tub, tub did not work. 90% of the staff seemed like they did not want to be there. Terrible customer service "

"Jose was great He welcome well well 9/10 Other staff not nice at all feel like a rude front desk lady .1/10 Kitchen staff they mass 2 times myorder I ordered when i ask to replace my and make a new one they charge me for that Whole order was 10$ But when I asked to make a new one they charged me 12$ don’t understand this ."

"Everything"

"Spent a week at the Serenade All-Suites in Punta Cana (adults only) April 21-28. We did not purchase the Elite package & I feel it was not needed. We did get the Elite check-in & a butler which was a perk of Expedia (they said). Glady, Chayrel & Jorge were great! Being on the adult side, we had access to the family side, except the à la carte restaurants. We also had access to the rooftop pool/bar & we had a free hydrotherapy session that we did book for the day before coming home via the lady...

"Room had a strange smell, when we got there. It took some time with AC blowing for smell to disappear. Wi-Fi not great at all kept going in and out. "