The staff who checked me in was wonderful, very personable, positive, and welcoming. The view was gorgeous! I didn't get to spend much time at the hotel, however. The personalized welcome card with the mints were special. The room was clean overall, a more thorough cleaning would have gotten a 5 star rating but it wasn't a big issue so I didn't bring it up (there was a hair binder under the bathroom sink and a heart on a rod item on the side of the toilet). I would stay here again to fully enjoy the place, especially the view of the lake!