Hotel Dekat Kompleks Sukan Dulles

"Muy bueno todo"

"I booked this hotel through Expedia, but when I checked out, the total amount was different from the price I originally booked. The front desk staff explained that Expedia calculated a different tax rate, but the explanation did not make much sense to me. Later, she discovered there was an extra breakfast charge that should not have been added because I did not have breakfast at the hotel. Instead of carefully reviewing the charges, she seemed to blame others for the mistake. Overall, the...

"For us it was a great location. Super great breakfast was included it was clean and quiet"

"El Check out a las 12:00 es muy conveniente. Facilidad de parqueo y hay un Walmart a 1 minuto en carro para surtir el refrigerador. Cocina con todo lo necesario."

"I loved the manager snacks and the happy hour! I was able to relax and enjoy the trip!"

"The room was very clean, but the parking lot was extremely full, and there was almost no space to park. Unfortunately, the staff did not seem friendly or welcoming. After driving for 20 hours, I asked if there was any possibility of checking in early. I completely understand that the rooms were still being cleaned, but the way the situation was communicated felt rude and lacking in courtesy. A more polite and respectful response would have been appreciated."

"Kitchen was fully equipped for cooking, although I did not cook. Parking was adequate. Parking was well lite."

"When we arrived, the microwave is dirty, the bathroom with hair., in the corridors and stairs, it smelled of urine."

"The staff was professional and friendly. Room was clean and well maintained. It was close to family and friends."

"I like the hotel. It serves my needs. However, I will say the ceiling above the shower had major water damage and appeared to have had mildew and there were a few ants crawling around the room."

"One star, and I wish I could give less. From check-in onward, the front desk staff were stone-faced, monosyllabic, and visibly stressed — not a single welcoming word. My reservation included breakfast, yet at check-in the front desk neither handed me a breakfast coupon nor mentioned that one was required. When I asked about it the next morning, instead of a simple apology, the agent flipped the situation around and blamed me for not asking for the coupon at check-in. That is not customer service...

"Loved the pool and spa decor"

"Location location"

"Breakfast was good, the room had a bad smell as if guests smoke in it."

"Staff was very helpful and friendly"

"객실 관리가 잘되어있고 청결햏습니다 셔틀버스 이용도 편리했습니다"

"AC went out! Asked to put ice packs in freezer! They put them in a fridge. Shuttle driver drove like he was fresh from Daytona!"

"Once in the room discovered no bed sheets or pillows for the sofa bed. Tried to call, the phone was not connected and could not find the phone jack. Was attacked by the breakfast grill lady after being advised by the front desk to get breakfast down the hall at the Embassy Suites. Forced to return to the front desk for confirmation to only be told by the grill lady that she will only serve us this one time. Didn’t know the grill lady owned the hotel?? All this to have a breakfast barely...