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Reviews of Pembroke Townhouse

4 out of 5
Pembroke Townhouse
88 Pembroke Road, Ballsbridge, Dublin, Dublin

Reviews

8.6

Excellent

Rating 10 - Excellent. 295 out of 637 reviews" "
Rating 8 - Good. 250 out of 637 reviews" "
Rating 6 - Okay. 63 out of 637 reviews" "
Rating 4 - Poor. 23 out of 637 reviews" "
Rating 2 - Terrible. 6 out of 637 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Jane Patricia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good location for Aviva Stadium, comfortable and clean with friendly staff.
Stayed 2 nights in Apr 2024

10/10 Excellent

Ethan

Liked: Cleanliness, staff & service, property conditions & facilities
Loved our stay!
Stayed 2 nights in Mar 2024

10/10 Excellent

Nell

Liked: Cleanliness, staff & service, property conditions & facilities
I liked everything about this lovely period property Irish Bed and Breakfast. The staff were all very polite and very helpful, customer service was very efficient and professional. Can't fault it at all. Excellent all round.
Stayed 1 night in Feb 2024

10/10 Excellent

Andrew

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic location in Dublin, staff were awesome and made us feel most welcome. Hotel is a great place to spend some time away from the grind
Stayed 15 nights in Feb 2024

10/10 Excellent

Szilvia

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had to extend my stay and I got a surprise upgrade with a gallery in the room. It was a magic. The ostrich paintings on the wall was my other favorite and the fluffy towels were giving extra cosy.
Stayed 1 night in Jan 2024

10/10 Excellent

Theresa

Stayed 1 night in Jan 2024

8/10 Good

Muriel

Travelled with family, Travelled with pets
Liked: Cleanliness, amenities, property conditions & facilities
The check in area simply lovely, relaxing and staff superb. Sitting room a boon as rooms are small. Excellent complimentary coffee tea and croissants available, which we very much appreciated as we were advised no room in the dining room for breakfast. We booked a loft room, which is ideal if u have a third person who is staying in your room, but did not enhance general space as bed in sleeping area was constrained, not enough room to swing a cat.That said lovely area, lovely staff and overall reasonably comfortable.
Stayed 3 nights in Jan 2024

10/10 Excellent

Lisa

Stayed 2 nights in Dec 2023

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Julia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2023

8/10 Good

Tara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023

8/10 Good

Deirdre

Liked: Cleanliness, property conditions & facilities, room comfort
Overnight stay
We stayed for one night ,very good value. Staff were so friendly.
Stayed 1 night in Nov 2023

4/10 Poor

Palmer

Business traveller
Liked: Cleanliness, property conditions & facilities
Was given a considerably small room, to the point there is a sign outside the door admitting it is a small room. Once inside, there was no overhead light fixture, resulting in a very dark room, even with the three small wall-mounted lights on. Granted the rest of the room was fine, but this was very disappointing as my two work colleagues had substantially larger rooms for the same rate. The real no-no was that house-keeping failed to make up the room or refresh the towels. Granted I was only there for two nights, this is a sign of very poor service and attention to detail. Appreciate things happen but this was not the best of stays I've experienced sadly.
Stayed 2 nights in Oct 2023

10/10 Excellent

robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great hotel
great hotel that does everything promised.
Stayed 1 night in Aug 2023

10/10 Excellent

Michelle

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Loved the vintage style! Staff was helpful and friendly, and the breakfast was lovely. Overall a great stay!
Stayed 2 nights in Jun 2023

10/10 Excellent

robert

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff. Nice quaint hotel. Would recommend this hotel.
Stayed 2 nights in Jun 2023

10/10 Excellent

Wolfgang

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Nice
Stayed 2 nights in Jun 2023

8/10 Good

Fiona

Travelled with partner
Liked: Cleanliness, property conditions & facilities
A good size triple room which was clean, comfortable and attractively styled. The shower over the high bath would be difficult to access for some but support rails were in place. Secure off street car parking. A fair walk for attractions, food and shopping.
Stayed 1 night in May 2023

10/10 Excellent

Jaclyn

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient and nice
Very nice accommodation. Pleasant staff. Rooms on the small size but nicely furnished and up-to-date.
Stayed 1 night in May 2023

10/10 Excellent

A

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel in a great location
Stayed 1 night in May 2023

8/10 Good

Louise

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We recently stayed at the Pembrooke Townhouse for 2 nights and had a very nice stay. It's located in a lovely Georgian building in south Dublin. Staff were extremely helpful and friendly. Nicely appointed room. Very comfortable bed. Hot shower, great water pressure. Nice parlour with coffee, tea and pastries day and night. It's in a quiet, safe neighborhood. Nice to be away from the hecticness of the city. It is a bit of a walk to downtown but but a pick up point for the Big Red bus isn't too far away.
Stayed 2 nights in May 2023

10/10 Excellent

Niall

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Superb value with very good service
Fantastic value in middle of Dublin. Really good service and spotless, comfortable room.
Stayed 1 night in May 2023

10/10 Excellent

Leanne, Nrwtownards

Travelled with family
Liked: Cleanliness, staff & service
Stayed 2 nights in May 2023

10/10 Excellent

Laura

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Lovely place to stay. Friendly and accommodating staff. Parking was great. Clean and roomy. Wonderful breakfast.
Stayed 1 night in May 2023

10/10 Excellent

George

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful hotel with friendly welcoming staff. The bed was extremely comfortable and the shower in the bathroom was excellent. In the mornings we didn’t have time to sit and eat a full breakfast however a coffee machine/water jugs/glasses and fresh pastries were provided free of charge in the lounge area 😋. The hotel is only about a 20-25 minutes walk into Dublin but there are bus routes and the DART close by
Stayed 3 nights in May 2023

10/10 Excellent

Elaine Rush

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Lovely neighborhood, lovely property, room was perfectly decorated, updated, clean ,comfortable. Walked to great restaurants. Free gated parking in rear was excellent. Pastries coffee tea and water available complimentary in lovely lobby with fireplace. Breakfast was perfect, lovely setting, excellent service, nice selections and perfect cup of tea! Really loved our stay here and would definitely return.
Stayed 1 night in May 2023

10/10 Excellent

Tara

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a lovely stay from start to finish. Our check-in was quick and thorough, complete with a tour of the water fill/snack nook. My husband and I needed to check out fairly early to make it to the airport for 7:30am, so we were going to miss breakfast (which we had already paid for). However, the staff made it a point to curate a substantial take-away breakfast for us, which was both unexpected and unnecessary, but extremely appreciated. We adored the character of our room, and of the surrounding neighborhood. We would be sure to stay again!!
Stayed 1 night in Apr 2023

10/10 Excellent

Patience

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay!
Stayed 2 nights in Apr 2023

4/10 Poor

ke

Business traveller, Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Main issue was the rude robotic receptionist at check in. We were given keys to our room. When we went to the basement room there was a smell of sewage. We went back to reception and asked politely for another room. We were rudely asked to wait and were made to wait for 30 minutes. Attitude of staff member was unpleasant with a hateful attitude. Service very poor at breakfast. Choice limited. Staff and hotel stay anything but pleasant.
Stayed 1 night in Apr 2023

10/10 Excellent

Charlotte

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ireland
It was a great location. Many restaurants within walking distance. The staff was very polite & friendly. The breakfast was really great. The corssiant & filter water was an add plus. Would stay again.
Stayed 2 nights in Apr 2023

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place and location
Amazing hotel, loved the location as it was close to town but in a quiet area. The place had a great atmosphere and was really nice. Due to the age of the building and some of the thin walls though, you could hear noises from other rooms upstairs. Nothing too loud, but I'm a light sleeper so every noise woke me up. I would definitely recommend ear plugs
Stayed 1 night in Mar 2023

10/10 Excellent

Claire

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely Break
A lovely warm welcome, a quiet room and nice to be a little bit out of the city. Some lovely restaurants and cafes a few minutes away in Ballsbridge. Thanks!
Stayed 2 nights in Mar 2023

10/10 Excellent

Marc

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great location, lovey staff and great value for a very busy weekend in Dublin. Will be coming back
Stayed 1 night in Mar 2023

10/10 Excellent

Tara

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
March 2023 review
Stayed here for Saint Patrick’s day! Amazing free breakfast! Relatively close to Grafton Street. Super safe area would definitely stay here again.
Stayed 3 nights in Mar 2023

4/10 Poor

Joseph

Liked: Property conditions & facilities, room comfort
Disliked: Staff & service
Poor customer service
4 days before we travelled we contacted expedia as we needed to change our dates,who then contacted the hotel and it was agreed we could change from 2 nights to 1. But we we arrived the customer service agent stated that we were due for the extra night. It took us over 45 minutes before it was sorted and he let us into our room. The following morning we were greeted by the assistant manageress who made us go through the whole process again which was really poor customer service. Overall the hotel was ok. Good location for the Arriva stadium. Breakfast was very limited. Will not be back due to the rudeness of the front desk staff on both occasions
Stayed 2 nights in Mar 2023
Response from Mirko on 20 Mar 2023
Dear Joseph,Thank you for taking the time to review your stay with us.We were really surprised, upon check-in time, to hear that you intended to check-out a day earlier.A number of attempts have been made from our front desk team to contact Expedia and understand what happened with your request of modification.As the reservation wasn't made directly with us, reservations have to be modified by the 3rd party travel agent, the modification was never received/made hence the confusion.I apologize if this made you feel unwelcome, however this was out of our control.Kind regards,Mirko BettiGeneral Manager

4/10 Poor

Christa

Travelled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
Location was good. Convenient to restaurants, parks and museums. Staff was very helpful and nice. The reception area was lovely. Bathroom was very nice looked newly refurbished. However, the bed was unappealing. Smoke filled the room when we opened the window. Carpet was well worn and stained. We reserved a Superior Double room. I don’t know if that’s what we got. If so, it was not really superior.
Stayed 2 nights in Mar 2023

6/10 Okay

Daniel

Disliked: Staff & service
Disappointed!
Stayed here many times over the years was a Valentines stay Property has become lazy No coffee served to the room, no lavender shortbread Reception staff told us how to turn on the heating as we were going out we had to ask him to go and put it on Poor attention to details & booking request, first room was not as per the request Unlikely to return !
Stayed 1 night in Feb 2023

10/10 Excellent

Marie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were friendly and efficient, property was lovely, room was excellent and could only be improved by tea and coffee options in it.
Stayed 1 night in Feb 2023

10/10 Excellent

Susanne, wethersfield

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's in walking distance to very central Dublin, but it's very quiet. I preferred staying here than right in the center because the center can be very loud at night with people playing music etc. The staff were very polite and breakfast was very good!

10/10 Excellent

Rebecca

Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
The staff were exceptional. Guesthouse beautiful. Nothing a problem, going out of their way to host. We were served tea on arrival in proper teapots with tea cosy! Lovely coffee lovely lounge free pastries, rooms were great. Breakfast was cherry on top, amazing service. Well done to whole team. We will all be back soon.
Stayed 1 night in Dec 2022

10/10 Excellent

Bethan

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A lovely property with quirky features in the rooms, free pastries and friendly staff. Slightly noisy other guests they can’t do much about!
Stayed 1 night in Nov 2022

10/10 Excellent

Miguel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2022

10/10 Excellent

Michael

Stayed 1 night in Sep 2022

10/10 Excellent

Eryk

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great room for the price, in a lovely and quiet area in Dublin, would recommend and come again.
Stayed 2 nights in Sep 2022

10/10 Excellent

Debbie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was comfortable and clean.
Stayed 1 night in Sep 2022

10/10 Excellent

Dermot

Stayed 3 nights in Sep 2022

10/10 Excellent

Peter

Stayed 1 night in Sep 2022

10/10 Excellent

Jennifer

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very beautiful townhouse with lovely staff. We had an exceptional visit!
Stayed 1 night in Sep 2022

8/10 Good

Joanna

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were delighted to discover this charming hotel in a quiet and fun neighborhood. We had a small issue with the shower leaking in the assigned room, and they quickly moved us to a beautiful new room. The coffee and pastries were divine, and the furnishings were lovely. We were sorry to leave so soon!
Stayed 1 night in Jul 2022

10/10 Excellent

Frances

Stayed 2 nights in Jul 2022