This was the most pathetic stay in my lifetime. The staff was extremely irresponsible and carefree.There were multiple issues with hotel that I had faced:
1. Wi-Fi did not work at all. On complaining of same they said they will get the router guy come and check the same, and then no follow up. On complaining the second time they said we can give you another room with better connectivity the next day, keep all your stuff at reception. Come on who does that ,I am your customer on a business visit I can’t wait till tomorrow! my work gets impacted but they were pretty cold towards the issue & did not bother to check later either.
2. The cleaning staff won’t put the basic shower gel soap etc in place if u use it the next day.
3. You will have to call them again and again for water. The housekeeping won’t even keep the water in the room.
4. I asked them to book a cab when I checked out, which they did using FreeNow, however the cab did not come even after 10 mins. Upon requesting the receptionist to help and share the number of the cab driver , she lied saying she doesn’t have access to the drivers number. All because she didn’t care or bother. Using the same app, I booked the cab and was able to contact my driver.
5. Last but not the least, if you are on a business trip avoid hotel on Friday or Saturday night as they have a night club and the area is very noisy and crowded till 3 am. I was staying at 2 floor & up whole night, after travelling for 15 hours.
Totally not worth it!
