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"Hotel was fine, comfortable and clean. Staff all helpful and gracious. What was NOT fine was the site posts that a shuttle is available from the airport. Upon exiting the airport lobby through its main airport doors an airport concierge directed me to the Clayton Hotel's shuttle stop just outside and to the left. It was clearly marked. I waited over 20 minutes until a van (?) driver pulled up. When I approached, he informed me he was only picking up and delivering to Clayton Hotel's OTHER location. He had no idea where the pick up was for mine. After another 15 minutes of calling the hotel, finding and speaking to the airport's info desk, I learned the pick up was quite a distance away. I had a lot of luggage with me, have breathing issues, and it appeared to be about to rain. The airport kindly called another staffer to help get me to the much much farther away pick up spot. This BS was/is wrong in so many ways! I never asked for any kind of compensation but, honestly,, the damn hotel should have courteously offerred one. I will never stay there again. Ever!"

"great location"

"Yes "

"Clean and spacious room. Nice vibe to hotel. I would have preferred coffee making facilities in the room rather than the corridor but otherwise would highly recommend. Good location too. "

"Clean room, good breakfast, friendly staff"

"Breakfast very good value. Staff helpful. Clean and convenient."

"Lovely hotel staff very helpful room clean and spotlessly 20 walk in to camden bar is a bit to pricey "

"The hotel was in a good location in regards to being near the airport, as a matter of fact it was within walking distance. Unfortunately that was about the only good thing I would say about the hotel. The staff, compared to a lot of hotels that I've stayed in, left a little to be desired. When we arrived I went to the check in desk and greeted the receptionist, she couldn't be bothered. I said hello and asked how she was and told her I was there to check in...the only response I got was check in will be in 30 to 40 minutes, you can wait in the lobby. When we traveled to the other side of the lobby looking for a restaurant another person, this time a man, asked if he could help, we told him we were waiting to check in and he said you and wait here pointing to seats in the lobby. We asked if there was a restaurant and he said the restaurant didn't open until 5 pm it was around 1 pm however he didn't mention that the bar was open and was serving food, we happen to find that out on our own by walking into the bar. Anyway we ordered food and our order came back incorrect, the wrong beer and no soup, when soup was ordered. Then when we wanted to pay we had to hunt someone down and the bill had the soup that never arrived on it. When we checked out the same receptionist that couldn't care less when we were checking in just took our hotel key and said...you're done, REALLY BAD CUSTOMER SERVICE!"

"Great central location made it very accessible to transportation and tours. "