Outdoor pool, pool umbrellas
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Reviews of dusitD2 kenz Hotel Dubai

4 out of 5
dusitD2 kenz Hotel Dubai
Sheikh Zayed Road, Barsha Heights, Near Internet City Metro Station, Dubai

Reviews

9.0

Wonderful

Rating 10 - Excellent. 263 out of 434 reviews" "
Rating 8 - Good. 121 out of 434 reviews" "
Rating 6 - Okay. 29 out of 434 reviews" "
Rating 4 - Poor. 13 out of 434 reviews" "
Rating 2 - Terrible. 8 out of 434 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

9.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Gnanapandithan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location and good service. The wifi connection is not good at times.
Stayed 4 nights in Apr 2024

8/10 Good

Rabih, Beirut

Stayed 4 nights in Apr 2024

10/10 Excellent

Priyanka

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Some rooms are a bit small but good location and well-maintained. Good stay.
Stayed 2 nights in Feb 2024

8/10 Good

bruce

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent hotel for customer service and value.. Will stay there again during my next visit
Stayed 7 nights in Feb 2024
Response from Team DusitD2 Kenz Hotel on 21 Feb 2024
Dear Valued Guest,Warm Greetings from dusitD2 Kenz Hotel Dubai!We are so happy to hear you had a pleasing experience of staying with us at DusitD2 Kenz Hotel! It'd be our pleasure to have you stay with us again.Regards,Team DusitD2 Kenz Hotel

10/10 Excellent

Hossein

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jan 2024
Response from Team DusitD2 Kenz Hotel on 21 Feb 2024
Dear Valued Guest,Warm Greetings from dusitD2 Kenz Hotel Dubai!We are so happy to hear you had a pleasing experience of staying with us at DusitD2 Kenz Hotel! It'd be our pleasure to have you stay with us again.Regards,Team DusitD2 Kenz Hotel

10/10 Excellent

Aakash

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024
Response from Team DusitD2 Kenz Hotel on 21 Feb 2024
Dear Valued Guest,Warm Greetings from dusitD2 Kenz Hotel Dubai!We are so happy to hear you had a pleasing experience of staying with us at DusitD2 Kenz Hotel! It'd be our pleasure to have you stay with us again.Regards,Team DusitD2 Kenz Hotel

10/10 Excellent

Lujia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good breakfast, good service
Stayed 5 nights in Dec 2023
Response from Team DusitD2 Kenz Hotel on 21 Feb 2024
Dear Valued Guest,Warm Greetings from dusitD2 Kenz Hotel Dubai!We are so happy to hear you had a pleasing experience of staying with us at DusitD2 Kenz Hotel! It'd be our pleasure to have you stay with us again.Regards,Team DusitD2 Kenz Hotel

6/10 Okay

Michael

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Team DusitD2 Kenz Hotel on 21 Feb 2024
Dear Valued Guest,Warm Greetings from dusitD2 Kenz Hotel Dubai!We are so happy to hear you had a pleasing experience of staying with us at DusitD2 Kenz Hotel! It'd be our pleasure to have you stay with us again.Regards,Team DusitD2 Kenz Hotel

10/10 Excellent

Javid

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Nov 2023
Response from Reservations Team on 19 Nov 2023
Thanks for your feedback

8/10 Good

Bryson

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Close to transportation, nice restaurant. Staff friendly. Lighting in bathroon dark . View from balcony looking at an apartment. Room comfortably Good value for mobey
Stayed 4 nights in Nov 2023
Response from Reservations Team on 13 Nov 2023
Thank you for your feedbackWe hope to see you again.

10/10 Excellent

HASAN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 6 nights in Oct 2023
Response from Reservations Team on 19 Nov 2023
Thanks for your feedback

2/10 Terrible

NADEEM

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms are out dated and mattress was terrible unable to sleep on my two nights stay.
Stayed 2 nights in Oct 2023
Response from Reservations Team on 1 Nov 2023
Thank for your feedback,We apologize on about the bad experience and will improve.

10/10 Excellent

Brian

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Anwar lights up the breakfast live kitchen.
Stayed 5 nights in Sep 2023
Response from Reservations Team on 19 Oct 2023
kindly note the breakfast is an arranged not live. Thank you.

8/10 Good

gary

Travelled with partner
Liked: Property conditions & facilities
the room on the 6 floor was very poor and was move to 10 floor. staff at the front was very poor.
Stayed 1 night in Sep 2023
Response from Reservations Team on 19 Oct 2023
Thank you for your review, We will try to serve you better in your next visit.Thank you.

8/10 Good

khaled

Travelled with group
Liked: Property conditions & facilities
Good stay
Stayed 11 nights in Sep 2023
Response from Reservations Team on 19 Oct 2023
Thank you for your review.

6/10 Okay

John

Business traveller
Liked: Cleanliness, staff & service
Disliked: Amenities
Stayed 6 nights in Sep 2023
Response from Reservations Team on 1 Nov 2023
Thank you for your feedback

8/10 Good

Amy

Stayed 11 nights in Aug 2023
Response from Reservations Team on 19 Oct 2023
Thank you for your review.

8/10 Good

Yumna

Business traveller
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 8 nights in May 2023

10/10 Excellent

WAEL, Halifax

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice cozy hotel good bed good location good staff
Stayed 4 nights in May 2023

8/10 Good

Wei

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, just two minutes wk from the metro. Hotel located near dubai internet city so lots of IT companies near by. Food is decent. There is a supermarket nearby to stock up on drinks and snacks.
Stayed 3 nights in May 2023

6/10 Okay

Salman, Braendton

Stayed 9 nights in Mar 2023

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very modern and cosy hotel. Inside and outside very clean and close to metro train station. Breakfast not much of an option but still good.
Stayed 1 night in Mar 2023

2/10 Terrible

Vita Victor

Travelled with partner
Disliked: Amenities
Only had wheeled chair accessible room. Never told us when we checked in
Stayed 4 nights in Feb 2023

10/10 Excellent

Bharati

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, great hotel. The only thing we felt was that it was a little bit far from all attractions in Dubai.

8/10 Good

Mhd nouri

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Regular hotel

10/10 Excellent

MHD Amar, Beirut

10/10 Excellent

Philip

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing time staying at this hotel
The employees were really friendly and the room I stayed in was clean with decent shower and curtains that actually keep the light out for a good nights sleep. The rooftop swimming pool area was a nice place to relax and the gym was better than average too. Moreover it’s next to Internet City metro station so easy to get to the Mall etc.
Stayed 5 nights in Nov 2022

10/10 Excellent

Zhyldyz

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Очень хороший уютный чистый отель, обслуживание отличное, дружелюбный персонал, нам очень понравилось
Stayed 3 nights in Nov 2022

10/10 Excellent

Ali

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great actually

10/10 Excellent

Nassib

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Was on a business trip and the hotel is a perfect choice. My favorite.
Stayed 4 nights in Oct 2022

8/10 Good

Sherif, irvine

Stayed 3 nights in Jul 2022

10/10 Excellent

AMJAD

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant time at dusitD2 kenz Hotel
Staff: Very friendly and professional Hotel & Room: Clean, tidy and cozy. The amenities included were sufficient, towels and complimentary water were being replaced daily. Location: Awesome.
Stayed 2 nights in Jul 2022

10/10 Excellent

Sanjay

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2022

10/10 Excellent

Jan Peter

Stayed 2 nights in Jun 2022

8/10 Good

Tuomas J

Stayed 25 nights in Feb 2021

8/10 Good

Agnes

Stayed 1 night in Jun 2022

10/10 Excellent

Karine

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Loved the hotel but the drain in the shower is way to small as the water disnt have time to drain and was coming out of the shower but overal staff was polite, helpful and friendly. Very clean hotel, great area. The pool area can be fixed up a little as there were a few chairs broken, remove them and replace them with new ones. But overal great place and would definitely recommend it.
Stayed 6 nights in May 2022

6/10 Okay

Benilda

Stayed 7 nights in May 2022

10/10 Excellent

benjamin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
friendly staff, clean room and excellent thai restaurant on site
Stayed 2 nights in Mar 2022

8/10 Good

Marcel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 8 nights in Feb 2022

10/10 Excellent

Vearady

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient and accessible to Metro
Stayed 7 nights in Jan 2022

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2022

10/10 Excellent

owolabi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms were clean, very comfortable, and the staff was amazing and just a 5min walk to metro station really enjoyed my stay would highly recommend
Stayed 1 night in Dec 2021

10/10 Excellent

kevin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay. The hotel is conveniently located. Walking distance to the metro and supermarkets, pharmacies etc. Staff were friendly and happy to help
Stayed 5 nights in Nov 2021

8/10 Good

Cornelius

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2021

8/10 Good

Mira

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great location very close to a Metro station. Very comfortable bed. Dark bathroom, though big, Lack, or minimally given, amenities like coffee cups/paper cups,face/hand towels, toilet paper....
Stayed 2 nights in Nov 2021

6/10 Okay

Naeem ur

Travelled with family
Disliked: Staff & service, room comfort
Not good
Stayed 3 nights in Oct 2021

2/10 Terrible

Selim

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not reliable
We arrived at the hotel at 11pm and found that the booking was canceled by the hotel without prior notice. They claimed it was canceled by Expedia and refused to give us a printed proof. Expedia we’re not active enough to guarantee our booking and we’re not able to provide an alternative
Stayed 6 nights in Oct 2021

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Can do Better
it was ok but can do better in providing british breakfast in the mix
Stayed 1 night in Oct 2021

10/10 Excellent

Ibrahim

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is in good location and the room is clean with good breakfast.
Stayed 3 nights in Oct 2021