Hotel di Pusat Bandar Montgomery

"Second time staying here and probably last. Tried to book room thru their website. Was more than Expedia and wouldn’t match and I’m a Marriott member and still wouldn’t do anything. So booked thru Expedia. Room was dusty and didn’t even give new glasses after we used them. Then 2x our key card stopped working. Asked to talk to a manager. Was given a number to call. Called and it just rang so couldn’t leave a number. Then called and asked front desk to have someone call back. Still...

"Lacking service. No real staff to help ensure guest satisfaction. Rooms are not clean"

"It would be nice to have freezer accommodation in rooms"

"Gym was good. "

"Staff was welcoming, friendly, and extremely patient. The hotel is located near the places we wanted to visit and we were delighted that it was so easy. The breakfast which was included with our room was delicious and against staff was friendly and very helpful."

"Very clean! The staff was friendly and helpful."

"Clean fresh breakfast snacks plentiful "

"Nice and clean. Friendly staff. "

"Yes"

"The room was spacious, it had a full kitchen. The AC unit was loud turning on and off. The hotel is very clean and the property is neat and tidy with lovely plants outside. It is convenient to restaurants and the highway. The staff are friendly and helpful. The breakfast was okay. "

"Pretty disappointed in this property. I reserved a king through Expedia but was given a double queen. Initial room hadn't been fully serviced, bed was obvious someone had slept in it. Second room was also a double queen but was clean. However, the room had no drinking cups, no tissues, no hair blower. It did have shampoo. We discovered the morning of checking out that our ground floor window was unlocked as well as the screen. "

"Staff was friendly, responsive, and helpful. Breakfast met expectations. Bed/pillows not extremely comfortable."

"Great stay "

"Yes the lake was a good view."

"Good. Did not have any soap in the unit. It was empty"

"Expedia was incorrect and said this hotel had a fitness center, but they do not. That was disappointing. Otherwise everything about our stay was nice! Clean comfortable rooms. Loud air conditioning unit though. Good breakfast. "

"Just a bad stay all around man. We arrived after a maybe 5-6 hour road trip driving due to traffic. We arrived very tired, I had booked a room with 2 queens. They had no rooms available with 2 queens. Hilton nor Expedia reached out to tell me before I made this booking. I had remembered at booking there was a junior suite that atleast had a coach for me to sleep on and a bed for my 2 daughters. Upon asking about this room I was told basically. “ nope it’s different price”. Never even asked did I...