CitizenM Hotels Downtown Brooklyn hotels

"Floor I was on was under construction. Cracked ceilings"

"My room was on 22nd floor and the hotel was mid renovation on that floor, so it was in a poor state, lots of workers and lots of noise. The shower pressure was truly terrible, to the point it was very difficult to use. No coffee or water in the rooms. Lifts broke down with us inside once… the hotel in general was a little tired. Staff were generally nice, and the room I was in had just be renovated so was quite nice inside."

"Iron was dirty and ruined my pants, check if irons are clean before guests check in."

"Not too Clean and we were 4 They only put coffee for 2"

"Excellent location excellent hotel . Front Desk personnel so attentive. Kiddos to Yalitza, she goes the extra mile"

"I’d give The New Yorker Hotel a 6/10 overall. The location and building itself are nice, but my experience ended on a frustrating note. I was charged a smoking fee even though I have never smoked in my life. Apparently their sensor was triggered by hairspray, which set it off and resulted in the charge. Now I’m stuck dealing with disputing a fee for something that simply didn’t happen. It’s honestly been a huge pain to deal with, and situations like this make the stay feel a lot less enjoyable. I understand hotels enforcing no-smoking policies, but charging such a large fee without properly verifying what actually triggered the sensor feels unfair. Because of that experience, I can’t rate my stay higher than a 6/10."

"Very friendly staff and acceptable accomodations. A bit spartan, but the perfect trade-off for the price offered. Good and convenient location."

"Pretty great stay! "

"Amazing place, everyone was so nice and the room were top tier clean "