Hotel Spa di Douglas Promenade

"The Empress is in a great location. The bus stop from the airport is extremely close (4). This id ideal for exploring the whole island. Staff were very friendly, we dropped off luggage prior to check in. The hotel seems to have recarpeted throughout and underlay very comfortable. Room was a Triple as we travelled as a family of 3 Adults. 3rd bed was a proper single not a pull out. Room was quiet, extremely clean and well maintained. Breakfast was faultless. We ate on 2 occaisions in the Piano...

"Hotel was being worked on(which was fine). Our room looked into a service area which was quite a mess and could be cleaned up a bit. Rooms could be serviced towels changed, bins emptied, tea coffee replenished more frequently Everything else was good. Breakfast excellent. Rooms clean and large. Food in restaurant s also very good."

"Comfortable stay in room with sea view and small balcony - standing room only. Rooms are only serviced every third day, but supplies could be got from reception. Staff very friendly and helpful"