Exterior

Reviews of Crowne Plaza Doha - The Business Park, an IHG Hotel

5 out of 5

Reviews

9.0

Wonderful

Rating 10 - Excellent. 197 out of 317 reviews" "
Rating 8 - Good. 83 out of 317 reviews" "
Rating 6 - Okay. 23 out of 317 reviews" "
Rating 4 - Poor. 6 out of 317 reviews" "
Rating 2 - Terrible. 8 out of 317 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Eileen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very kind & caring, food was very good, no complaints at all, will stay there again
Stayed 9 nights in Apr 2024
Response from Gilles on 2 May 2024
Dear Eileen, Thank you for your wonderful feedback! We're delighted to hear that you had such a positive experience during your stay with us. Providing exceptional service and delicious food are top priorities for us, and we're thrilled that our staff's kindness and care, as well as the quality of our food, left such a lasting impression on you.We're grateful for your kind words and for choosing to stay with us. We can't wait to welcome you back for another fantastic stay in the future! If there's anything we can do to make your next visit even more enjoyable, please don't hesitate to let us know.

8/10 Good

Beatrix

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel, very clean, comfortable rooms. The breakfast was excellent! The hot tub was slightly cold however this was rectified after I mentioned this to a member of staff.
Stayed 7 nights in Feb 2024
Response from Gilles on 10 Mar 2024
Dear Beatrix, Thank you for your feedback! We're delighted to hear that you enjoyed your stay at our hotel and found the rooms clean and comfortable. We apologize for the issue with the hot tub temperature but are glad to hear that our staff promptly addressed it once notified. Your satisfaction is our priority, and we appreciate you bringing this to our attention so we could rectify it. If there's anything else we can do to enhance your experience, please don't hesitate to let us know. We look forward to welcoming you back again soon!

10/10 Excellent

Riahin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent choice to stay close to prominent tourist points
Stayed 2 nights in Feb 2024
Response from Gilles on 25 Feb 2024
Hi Riahin, We're thrilled to hear that you found our hotel to be an excellent choice for your stay, especially due to its proximity to prominent tourist points! Providing convenience and easy access to attractions is a priority for us, and we're delighted that our location met your needs.If there's anything else we can assist you with or if you have any questions about nearby attractions, please feel free to ask. We're here to ensure you have a fantastic experience during your stay with us!

10/10 Excellent

Sher

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Gilles on 25 Feb 2024
Hi Sher, Thank you for awarding us a 5-star rating! We're truly honored by your feedback and thrilled that you had such a positive experience during your stay. Providing exceptional service and ensuring our guests have a memorable stay is our top priority, and we're glad that we met your expectations.

10/10 Excellent

Chantel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and very accessible.
Stayed 2 nights in Feb 2024
Response from Gilles on 25 Feb 2024
Hi Chantel, We're delighted to hear that you found our location great and accessible! Providing a convenient and easily accessible location for our guests is important to us, and we're pleased that it met your expectations.If there's anything else we can assist you with or if you have any further feedback to share, please don't hesitate to let us know. We're here to ensure you have a fantastic experience during your stay with us!

10/10 Excellent

Alwyn

Stayed 2 nights in Feb 2024
Response from Gilles on 30 Mar 2024
Dear Alwyn, We're delighted to hear that you had a wonderful stay with us! Thank you for taking the time to share your positive feedback, and for rating your experience 5 out of 5. We're thrilled to have exceeded your expectations, and we hope to have the pleasure of welcoming you back for another exceptional stay in the future. If there's anything we can do to make your next visit even better, please don't hesitate to let us know.

10/10 Excellent

Prime Physio Plus

Liked: Cleanliness, staff & service, property conditions & facilities
Very good experience
Stayed 3 nights in Feb 2024
Response from Gilles on 11 Feb 2024
Dear Prime Physio Plus, Thank you so much for your 5-star rating! We're thrilled to hear that you had a fantastic stay with us. Your satisfaction is our top priority, and we're delighted that we could provide you with an exceptional experience. We look forward to welcoming you back for another outstanding stay in the future! If there's anything more we can do to make your next visit even better, please don't hesitate to let us know. Thank you for choosing our hotel!

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean & quite. Extremely friendly staff
Stayed 6 nights in Feb 2024
Response from Gilles on 8 Feb 2024
Dear Paul, Thank you very much for your 5-star rating! We're delighted to hear that you had a positive experience overall. Your satisfaction is our top priority, and we're grateful for your support and feedback. If there's anything more we can do to make your future visits even better, please don't hesitate to let us know. We look forward to welcoming you back soon!

10/10 Excellent

Morris

Stayed 2 nights in Jan 2024
Response from Gilles Nicolas on 28 Jan 2024
Dear Morris,Thank you for sharing with us your rating of 5/5. I'm glad to know that you had a good experience with us.See you soon. Sincerely,Gilles Nicolas, General Manager

10/10 Excellent

mohammad

Liked: Cleanliness, staff & service, property conditions & facilities
front desk customer service awesome
Stayed 1 night in Jan 2024
Response from Gilles Nicolas on 18 Jan 2024
Dear Mohammad,Thank you for sharing with us your rating of 5/5. I'm glad to know that you had a good experience with us.See you soon. Sincerely,Gilles Nicolas, General Manager

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from Gilles Nicolas on 16 Jan 2024
Dear Anonymous,Thank you for sharing with us your rating of 10/10. I'm glad to know that you had a good experience with us.See you soon. Sincerely,Gilles Nicolas, General Manager

10/10 Excellent

Rabih

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2024
Response from Gilles Nicolas on 16 Jan 2024
Dear Rabih,Thank you for sharing with us your rating of 10/10. I'm glad to know that you had a good experience with us.See you soon. Sincerely,Gilles Nicolas, General Manager

10/10 Excellent

Masoud

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Gilles Nicolas on 11 Jan 2024
Dear Masoud,Thank you for sharing with us your rating of 5/5. I'm glad to know that you had a good experience with us.See you soon. Sincerely,Gilles Nicolas, General Manager

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities
Service at the Crowne Plaza was excellent - the receptionists at the front desk were particularly kind and helpful and the the suite was immaculate. I would have no hesitation in recommending this hotel.
Stayed 1 night in Jan 2024
Response from Gilles Nicolas on 11 Jan 2024
Dear Patricia,Thank you for the wonderful feedback you have shared, we are delighted that you enjoyed your stay with us. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously improve our guest experience and satisfaction. I will let the team know of your appreciation.We look forward on your future visit, see you soon. Sincerely, Gilles Nicolas, General Manager

10/10 Excellent

Ian

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 14 nights in Dec 2023
Response from Gilles Nicolas on 8 Jan 2024
Dear Ian,Thank you for taking the time to share with us your feedback. We are delighted to know the food and service lived up to your expectations. We look forward to serve you again soon. Sincerely, Gilles Nicolas, General Manager

10/10 Excellent

Kenneth, Tamuning

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location for Metro access. Delicious and plentiful buffet breakfast. Friendly and helpful staff. Nice gym.
Stayed 8 nights in Dec 2023
Response from Gilles Nicolas on 3 Jan 2024
Dear Kenneth,Thank you for sharing your feedback with us. I am pleased to know that you have enjoyed your visit with us.We hope to serve you again in the future!Sincerely,Gilles Nicolas. General Manager

10/10 Excellent

james

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2023
Response from Gilles Nicolas on 17 Dec 2023
Dear James,Thank you for sharing with us your rating of 10/10. I'm glad to know that you had a good experience with us.See you soon. Sincerely,Gilles Nicolas, General Manager

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I had a logistics emergency at the airport and needed to quickly find somewhere to stay. I only had my travel bag on me so it was really lovely that the property had all the basic amenities I would need: razor, toothbrush/paste, comb, etc. very comfortable rooms that felt pretty luxurious.
Stayed 1 night in Dec 2023
Response from Gilles Nicolas on 14 Dec 2023
Dear Anonymous,Thank you for taking the time to share your positive experience with us. We're sorry to hear about the logistics emergency at the airport, but we're glad that we could provide a comfortable and convenient stay for you.It's heartening to know that our team was able to meet your needs promptly and that you found the basic amenities such as a razor, toothbrush/paste, and comb helpful. We understand that unexpected situations can arise, and we are committed to ensuring that our guests feel well taken care of, even in challenging circumstances.We're thrilled to hear that you found our rooms comfortable and luxurious. Your satisfaction is our priority, and we appreciate your kind words about your overall experience.We hope to have the pleasure of welcoming you back under more relaxed circumstances in the future.Sincerely,Gilles Nicolas, General Manager

6/10 Okay

SYED

Liked: Staff & service
Good short-term stay
Great location, front desk/reception were excellent. Rooms cleanliness is average and definitely requires upgrade.
Stayed 2 nights in Dec 2023
Response from Gilles Nicolas on 6 Dec 2023
Dear Syed,Dear Tonic,Thank you for sharing with us your rating of 6/10. I'm glad to know that you had a good experience with us.See you soon. Sincerely,Gilles Nicolas, General Manager

10/10 Excellent

Lovenson

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Nov 2023
Response from Gilles Nicolas on 30 Nov 2023
Dear Lovenson,Thank you for sharing with us your rating of 5/5. I'm glad to know that you had a good experience with us.See you soon. Sincerely,Gilles Nicolas, General Manager

10/10 Excellent

Sumeet

Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 4 nights in Nov 2023
Response from Gilles Nicolas on 29 Nov 2023
Dear Sumeet,Thank you for sharing with us your rating of 5/5. I'm glad to know that you had a good experience with us.See you soon. Sincerely,Gilles Nicolas, General Manager

2/10 Terrible

Ibrahim

Stayed 1 night in Nov 2023
Response from Gilles Nicolas on 13 Nov 2023
Dear Ibrahim,Thank you for the feedback you have shared, we couldn't help but noticed that you gave us only 2 stars just wondering if there is any way that we didn't lived up to your expectations while you stay with us, please do let us know. As we use feedback, such as yours, to continuously make changes to our brand to improve the guest experience.We would love to hear back from you so we could address any issue we may have.Sincerely,Gilles Nicolas, General Manager

10/10 Excellent

Edward

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Oct 2023
Response from Gilles Nicolas on 29 Oct 2023
Dear Edward,Thank you for sharing with us your rating of 10/10. I'm glad to know that you had a good experience with us.See you soon. Sincerely,Gilles Nicolas, General Manager

10/10 Excellent

Nevil, Wolcott

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 9 nights in Oct 2023
Response from Gilles Nicolas on 29 Oct 2023
Dear Nevil,Thank you for sharing with us your rating of 10/10. I'm glad to know that you had a good experience stay with us.See you soon. Sincerely,Gilles Nicolas, General Manager

10/10 Excellent

Derar

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from Gilles Nicolas on 28 Sept 2023
Dear Derar,Thanks for the 10/10 review. I'm glad to know that you had a good experience with us.See you soon. Sincerely,Gilles Nicolas, General Manager

10/10 Excellent

Zubair

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Roof top pool was amazing
Stayed 2 nights in Sep 2023
Response from Gilles Nicolas on 24 Sept 2023
Dear Zubair,Thank you for taking the time to share with us your feedback. We are delighted to know the food and service lived up to your expectations. We look forward to serve you again soon. Sincerely, Gilles Nicolas, General Manager

10/10 Excellent

Abhijit

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2023
Response from Gilles on 3 Jul 2023
Dear Abhijit,, Thank you for sharing your feedback with us. I am pleased to know that you have enjoyed your stay with us. We hope to serve you again in the future!Sincerely, Gilles Nicolas. General Manager

10/10 Excellent

Ivan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2023
Response from Gilles on 4 Jun 2023
Dear Ivan,Thank you for taking the time to tell us about your experience at Crowne Plaza Doha - The Business Park!I am glad that you have rated high and you enjoyed your visit with us. We hope to see you soon!Sincerely, Gilles Nicolas, General Manager

10/10 Excellent

Ham

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Easy to get to from airport. Spacious and nicely designed hotel. The bedroom we stayed in was fairly quiet. Very nice buffet breakfast.
Stayed 4 nights in May 2023
Response from Gilles on 29 May 2023
Dear Ham, Thanks for your feedback, we are so glad to hear that you enjoyed your visit with us!We are always on the lookout for positive feedback like yours to share to the team. Sincerely,Gilles Nicolas, General Manager

8/10 Good

Pradeep

Stayed 6 nights in Apr 2023
Response from Gilles on 29 May 2023
Dear Pradeep,Thank you for sharing us your review. We hope that you enjoyed your visit with us, see you soon!Sincerely, Gilles Nicolas, General Manager

8/10 Good

Antonio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good stay great breakfast!
Stayed 1 night in Apr 2023
Response from Gilles on 24 Apr 2023
Dear Antonio,Thank you for sharing us your review. We hope that you enjoyed your visit with us, see you soon!Sincerely, Gilles Nicolas, General Manager

10/10 Excellent

Kenneth, Tamuning

Business traveller
Liked: Cleanliness, staff & service
This property is well maintained
Stayed 7 nights in Mar 2023
Response from Gilles on 22 Mar 2023
Dear Kenneth,Thanks for your feedback, we are so glad to hear that you enjoyed your visit with us!We are always on the lookout for positive feedback like yours to share to the team. Sincerely,Gilles Nicolas, General Manager

10/10 Excellent

Khaled

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The king suite was very nice. I liked the bathroom the most, it had a nice walk-in shower and a modern feel.
Stayed 1 night in Mar 2023
Response from Gilles on 14 Mar 2023
Dear Khaled,Thanks for your feedback, we are so glad to hear that you enjoyed your visit with us!We are always on the lookout for positive feedback like yours to share to the team. Sincerely,Gilles Nicolas, General Manager

8/10 Good

Hamad

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was very beautiful stay in Doha
Stayed 2 nights in Mar 2023
Response from Gilles on 8 Mar 2023
Dear Hamad,Thank you for the review. We are happy to have you as our guest. Sincerely, Gilles Nicolas, General Manager

10/10 Excellent

Khaled

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Everything good professional, no problem, clean nice smile, friendly gift, seven star
Stayed 3 nights in Mar 2023
Response from Gilles on 6 Mar 2023
Dear Khaled, thank you for the amazing review. We hope to see you soon!

10/10 Excellent

UMAIR, Loganville

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cleanliness was top notch!
Stayed 1 night in Mar 2023
Response from Gilles on 6 Mar 2023
Hi Umar, thank you for the amazing feedback. We hope to see you soon.

8/10 Good

Nicholas

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Feb 2023
Response from Gilles on 20 Mar 2023
Dear Nicholas,Thank you for sharing us your review. We hope that you enjoyed your visit with us, see you soon!Sincerely, Gilles Nicolas, General Manager

10/10 Excellent

Mohammed

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very close to the Metro and to the Hamad International Airport. Short Uber ride to Bidda park, Al Cornice and Souq Waqif (a must see)
Response from Gilles on 26 Dec 2022
Hi Mohammed, Thank you for sharing your feedback with us. I am pleased to know that you have enjoyed your stay with us. We hope to serve you again in the future!

8/10 Good

Fadi

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2022

10/10 Excellent

Derrick

Great value and great customer service
It was a nice hotel with great customer service.
Stayed 3 nights in Sep 2022
Response from Gilles on 3 Oct 2022
Hi Derrick, Thank you for the wonderful feedback you have shared, we are delighted that you enjoyed your stay with us. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We look forward to welcoming you back soon.

8/10 Good

vartan

Stayed 3 nights in Sep 2022

10/10 Excellent

Tawhidul

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very close to Najma market. Which is like a flee market where you find everything for cheap.
Stayed 3 nights in Sep 2022
Response from Gilles on 21 Sept 2022
Hi Tawhidul, thank you for sharing your comments. We are happy that you enjoyed your stay with us. We hope to see you soon!

10/10 Excellent

Tawhidul

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice but dinner lunch is expensive
Stayed 4 nights in Sep 2022
Response from Gilles on 12 Sept 2022
Dear Tawhidul, Thank you for your review. We will share your feedback to the team. We hope to see you soon.

10/10 Excellent

Yusuf

Stayed 4 nights in Aug 2022
Response from Gilles on 21 Aug 2022
Dear Yusuf,Thank you for sharing with us your rating of 10/10. I'm glad to know that you had a great visit in The Business Park.See you soon.

10/10 Excellent

KHALED

Liked: Staff & service, amenities, property conditions & facilities
Meets our needs, near the Airport, and friendly, professional staff.
Stayed 1 night in Jul 2022
Response from Gilles on 1 Aug 2022
Dear KHALED, Thank you for sharing your feedback with us. I am pleased to know that you have enjoyed your stay with us. We hope to serve you again in the future! Sincerely, Gilles Nicolas. General Manager

10/10 Excellent

p

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel with great service. Will be back on next visit.
Stayed 4 nights in Jul 2022
Response from Shankey Sehgal on 20 Jul 2022
Dear P Hemingway, Thank you for rating us 10/10 on your feedback. We are glad to know that you had an excellent experience with us, as we always aim for. See you soon again. Sincerely, Gilles Nicolas, General Manager

10/10 Excellent

Maeda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They are professional and friendly staff
Stayed 1 night in Jul 2022
Response from Shankey Sehgal on 20 Jul 2022
Dear Maeda Alothman, Thank you for rating us 5/5 on your feedback. We are always happy to have you stay with us and we are even happier to know that you had an excellent experience with us, especially with our people. See you soon again. Sincerely, Gilles Nicolas, General Manager

6/10 Okay

Maissah

Stayed 3 nights in Mar 2022

10/10 Excellent

Samuel

Stayed 1 night in Dec 2021
Response from Gilles on 21 Apr 2022
Dear Samuel, Thank you for the 5/5 rating about your recent stay. We look forward to having you with us again. Sincerely, Gilles Nicolas, General Manager

10/10 Excellent

Amoolya

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 5 nights in Oct 2021
Response from Crowne Plaza Doha Management on 12 Oct 2021
Dear Amoolya, Thank you for the 5/5 rating about your recent stay. We look forward to having you with us again. Sincerely, Gilles Nicolas, General Manager