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Reviews of Château de Dissay, The Originals Collection

Château de Dissay, The Originals Collection
Place Pierre d'Amboise, 111, Dissay, POITOU-CHARENTES

Reviews

7.8

Good

Rating 10 - Excellent. 13 out of 33 reviews" "
Rating 8 - Good. 11 out of 33 reviews" "
Rating 6 - Okay. 3 out of 33 reviews" "
Rating 4 - Poor. 2 out of 33 reviews" "
Rating 2 - Terrible. 4 out of 33 reviews" "

8.4/10

Cleanliness

8.0/10

Staff & service

8.8/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Elisabeth

Liked: Cleanliness, property conditions & facilities, room comfort
Quiet and original
The castle is beautiful, located in a charming little village. The room was clean, quiet, bed comfortable. It has a relatively small bathroom with small shower located in a corner. The toilets are separated to the right of the fire place. We did not eat at the restaurant because we were not hungry enough. The menu only offered expensive choices. No coffee machine or mini fridge in the room.
Toilet
Shower
Small Bathroom
Window view parc
Stayed 1 night in Aug 2023

10/10 Excellent

Richard

Liked: Cleanliness, staff & service
The property needs a bit more care, something so simple as replacing the light bulbs in the dining room! The staff are always very kind.
Stayed 1 night in Aug 2023

10/10 Excellent

Louise

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A lovely stay again and an amazing meal. Only moan is that there is no hanging space except in the bathroom. If the desk was moved to it would make room for a wardrobe
Stayed 1 night in Jul 2023

2/10 Terrible

Stephen

Disliked: Staff & service, property conditions & facilities
despite being a pet friendly site, when we arrived with our dogs we were turned away aaggressively. When we asked for our money back , I was beaten up by the duty manager. My wife and I are both 70 years old. It was a very frightening experience.
Stayed 1 night in Jul 2023

10/10 Excellent

Peter

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
A beautiful location with friendly staff and superb restaurant - Have already booked to stay again next year
Stayed 2 nights in Jul 2023

2/10 Terrible

Clem

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2023

8/10 Good

Mark

Travelled with partner
Liked: Cleanliness, staff & service, amenities
I read negative comments about a fee for the pool. Having used the spa and enjoyed a massage, I understand the hotel position; the pool is part of a very tranquil spa experience. That said, the hotel is not really a place that kids would enjoy. If I had kids with me and booked a stay at a place with a pool, I’d expect to have access. They should make it clear that they don’t really have a family pool. Our bed provided the best sleep I’ve had in ages. I actually took a picture of our pillow tags so as to order some for our home. They need to put in an elevator or have staff carry luggage. I’d hate to see elderly guests getting up the stairs here.

10/10 Excellent

Sergey

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is a real castle with a sizeable estate, thought in the middle of nowhere. The rooms are huge bus ascetically furnished. This property is great for small events as they have excellent rooms for functions but only 12 rooms for guest.
Stayed 1 night in Oct 2022

10/10 Excellent

Sara

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gorgeous, fairy tale-like property. It was quiet and peaceful, and we really enjoyed our stay. The family suite was very spacious! The only thing is the indoor pool is part of the spa and not accessible unless you pay the daily spa fee; that wasn't clear from the website.
Stayed 2 nights in Aug 2022
Response from Estella on 27 Aug 2022
Good morning,Thank you for taking your time to give us a feedback.We are so happy that you have loved our castle and we look forward to seeing you on a future trip.In our wellness area, we have "spa access" which includes the sauna, the hammam and the indoor swimming pool accessible for 30 per person.Don't hesitate for another information.Hoping to see you again,We wish you a lovely day,Kinds regards,Estella.

10/10 Excellent

Louise

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful château, rooms and surroundings. Wonderful meal and the staff were enchanting. Only minor thing is we would have liked a a choice of something warm for breakfast. Just to sample more of their amazing food.
Stayed 1 night in Jul 2022

2/10 Terrible

Ben

Stayed 1 night in Aug 2022

8/10 Good

D

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stunning Chateau
The Chateau is amazing, you can see a lot of work has gone into lovingly restoring it. The staff are friendly and the grounds are stunning. The room we had was very generous in size in one of the round turrets, tastefully decorated with a super comfortable bed and a huge TV. There were just a few little attentions to details and the room would be of a high standard. Saying this, I would still highly recommend staying there, especially for the price for a room. Plenty of space for free onsite parking where the big wooden entry doors are closed at night which is a plus. We didn't have time to visit the Spa which is a shame, but if we return, we will definitely book some time there. Our only negative point would be, after an 9 hour drive from Spain with a further 9 hour drive to the UK the following day, we were extremely tired and hungry. We didn't realise we needed to book a table at the Chateau restaurant and it was fully booked. We were not offered anything to eat at the Chateau or any room service. We were recommended one of the only local restaurants open, Les Benjamins, about 10 mins drive, the last thing we wanted to do was get back in a car and drive again. However, the food made up for it at Les Benjamins as it was of a high standard and super tasty. I would recommend that food options should be available for all guests at the Chateau, even if not in the restaurant. And if visiting, make sure you book a table before you arrive.
Stayed 1 night in Aug 2022

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2020

8/10 Good

Leïla

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

10/10 Excellent

Frederic

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Une vie de Château !
Un superbe séjour en famille dans un endroit magnifique et reposant avec le spa a proximité et une cuisine gastro excellente. Nous recommandons vivement !
Stayed 1 night in Oct 2023

6/10 Okay

Nicole

Travelled with family
Disliked: Cleanliness, room comfort
tromperie sur la piscine, elle n'existe qu'avec le spa et elle est donc payante.
Stayed 1 night in Aug 2023

8/10 Good

Eric

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Magnifique château en cours de restauration, les chambres sont gigantesques même si on peut regretter le parti pris sur la salle d’eau qui est petite et rajoutée de façon disgracieuse, la quasi absence de rangement est aussi dommage. Le vrai point fort est l’excellent restaurant ainsi que l’amabilité et le niveau d’attention du personnel.
Stayed 1 night in Jul 2023

8/10 Good

Louis

Stayed 1 night in May 2023

8/10 Good

stephane

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Bel endroit. Les.paons.sont accueillants. Restaurant bon repas.
Stayed 1 night in May 2023

6/10 Okay

Samuel

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Soirée professionnelle sans…..
Pas convaincu d’y revenir …. Repas à 60€ pas possible dans le cadre Affaires Petit Dej à 19€ non mérité …. Manque de chaleur d’une manière générale
Stayed 1 night in Jan 2023

10/10 Excellent

Øistein

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2022
Response from Christophe on 4 Dec 2022
Toute l'équipe vous remercie chaleureusement d'avoir pris de votre temps pour nous laisser cet avis encouragent.A bientôt

10/10 Excellent

sebastien

Stayed 1 night in Sep 2022

2/10 Terrible

Alain

Stayed 1 night in Sep 2022

8/10 Good

emmanuel

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2021

10/10 Excellent

Fabrice

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Un séjour idylique en Famille dans un cadre magiqu
Fantastique. Une vrai vie de chateau. Un accueil parfait dans un cadre féérique.
Stayed 1 night in Jan 2022

4/10 Poor

Jérôme

Travelled with family
Liked: Room comfort
Disliked: Staff & service
Seulement pour la table !
Accueil médiocre, chambre chauffée avec un poêle à pétrole —> odeur très désagréable Le personnel est moyen aimable et ne porte pas de masque de manière systématique ! Au moment du check out , on me présente la facture déjà réglée via hôtels.com je le fais remarquer (avec un air agacé indéniable) et je me vois répondre par la réception : ah ça va ça peut arriver ! Sinon : très bel en endroit dans son jus et très bonne table
Stayed 2 nights in Dec 2021

8/10 Good

Frédéric

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2021

10/10 Excellent

Yves

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastique
Le cadre de cet hôtel est fantastique, le personnel du spa et de l'hôtel était adorable, d'une gentillesse et très disponible. Ce fut un séjour inoubliable, mention spéciale pour le spa.
Stayed 3 nights in Oct 2021

8/10 Good

Hellene

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2021

6/10 Okay

Ralf

Liked: Staff & service, property conditions & facilities
Schlossaufenthalt
Preis-Leistungsverhältnis nicht gut. Die Zimmerpreise sind sehr hoch dafür sind die Zimmer nicht gut aufgeteilt. Das Badezimmer war offen was zwar modern aber nicht immer gut ist. Der Spiegel war so niedrig dass ein Mann (1,78 m groß) sich bücken müssen und sich sehen zu können beim rasieren, außerdem fehlte ein Schmickspiegel, Kosmetiktücher, usw.
Stayed 1 night in Aug 2020

4/10 Poor

Damien

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Chambre sale et mal équipée, tarif non justifié !¹
Le château est magnifique mais il y a un vrai décalage entre les prix pratiqués et le standing de l'hôtel... Alors que nous sommes toujours en pleine crise Covid-19, la propreté de la chambre laissait vraiment à désirer : moquette non aspirée, tâches et traces dans la salle de bain... Lorsque je l'ai mentionné à la réception, les femmes de chambre étant déjà parties c'est la jeune fille adorable de la reception qui a dû faire un tour... Pas de rideau de douche, une savonnette pour trois (pas de shampooing, pas de gel douche), l'accès à la piscine facturé 30€ par personne et le lit bébé 20€ !! Evidemment, nous ne nous sommes pas attardés au petit déjeuner : 25€ par personne et 12€ pour notre fille de 2.5 ans... Pour finir, mon mari a dû porter son velo de route jusque dans la chambre (4eme stage) car il n y avait apparemment aucun local ni piece où l'entreposer. Très déçus.
Stayed 1 night in Aug 2020

8/10 Good

CARLOS

Liked: Property conditions & facilities, room comfort
QUEL DOMMAGE...
Belle chambre, belle litherie et trés confortable. Toutefois, vient gacher l'ensemble : personnel inexpérimenté et non attentionné pour un établissement de ce niveau. Disparité énorme entre le tarif du petit déjeuner 25 Euros par personne et son contenu : obligé de demander yaourt, oeufs brouillés...
Stayed 1 night in Jun 2020

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2019