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Reviews of The Detroit Club

4 out of 5
The Detroit Club
712 Cass Ave, Detroit, MI

Reviews

9.4

Exceptional

Rating 10 - Excellent. 99 out of 123 reviews" "
Rating 8 - Good. 12 out of 123 reviews" "
Rating 6 - Okay. 7 out of 123 reviews" "
Rating 4 - Poor. 2 out of 123 reviews" "
Rating 2 - Terrible. 3 out of 123 reviews" "

9.8/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.8/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Larissa

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Such a lovely, unique and historic property. The staff were all really warm and welcoming. Would definitely stay again.
Stayed 1 night in Apr 2024
Response from The Detroit Club- Reservations on 28 Apr 2024
Thank you for the very thoughtful review! It was a delight to accommodate you through your stay. We look forward to seeing you in the future! You can always call us if you have any questions for us. Thanks again!

10/10 Excellent

Candace

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place to stay
Stayed 1 night in Jul 2023

10/10 Excellent

adannaya, Columbus

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
i loved the charm and personality of the building! It was a delightful place to stay.
Stayed 1 night in Jul 2023

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023

8/10 Good

Jocelyn

Stayed 1 night in Jun 2023

10/10 Excellent

Thomas

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful service and beautiful property!!
Stayed 1 night in Jun 2023

10/10 Excellent

Preston

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was wonderful, unique historic property with modern amenities. Staff was friendly and accommodating
Stayed 1 night in Apr 2023

10/10 Excellent

Mary

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Like a step back in time when things were very well done.
Stayed 1 night in May 2023

4/10 Poor

Frank

Stayed 4 nights in Apr 2023

10/10 Excellent

Kyle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful experience
This hotel was amazing. We will definitely be here again. There was a problem with our room’s hot water but this was corrected immediately and we ended up getting complimentary drinks from the bartender as a result. Great live music too in their bar.
Stayed 1 night in Apr 2023

10/10 Excellent

Tenisha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2023

10/10 Excellent

Jessica

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was elegant and quiet. A lovely Library Bar. A nice continental breakfast. Does have a dress code, which keeps it classy. We will definitely stay again.
Stayed 2 nights in Apr 2023
Response from The Detroit Club on 21 Apr 2023
We're looking forward to seeing you again soon!

6/10 Okay

Brock

Stayed 1 night in Apr 2023

10/10 Excellent

karla

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful space, special touches, cozy bed, the valet and all around assistant Willy Wine was a pleasure to talk with and very kind and helpful!
Stayed 1 night in Mar 2023
Response from The Detroit Club on 3 Apr 2023
Thank you very much for staying with us we're so happy you enjoyed your stay! We hope to see you again soon!

10/10 Excellent

Carissa

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Loved the hotel and the location. Would stay here again!
Stayed 1 night in Mar 2023
Response from The Detroit Club on 21 Apr 2023
We're looking forward to seeing you again!

10/10 Excellent

Carolyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place, very expensive tho. Hot water didnt work well in our room, luke warm, so no hot shower, I let them know at checkout you would think for 354.00 a night and no hot water they would of gave us something back, but no
Stayed 1 night in Mar 2023

10/10 Excellent

brian

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a nice getaway
Stayed 2 nights in Mar 2023
Response from The Detroit Club on 21 Apr 2023
Looking forward to seeing you again

10/10 Excellent

Shamira

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The vintage aura 👑
Stayed 1 night in Mar 2023
Response from The Detroit Club on 21 Apr 2023
We're looking forward to seeing you again

2/10 Terrible

Kaitlynn

Stayed 1 night in Feb 2023

10/10 Excellent

Kathryn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Some of the best customer service I’ve ever had at a property. And my goodness is this building beautiful! It’s like taking a step back in time. If you’re thinking about staying here, do yourself a favor and do it!
Stayed 1 night in Feb 2023

2/10 Terrible

Lucia

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
I never got to stay in the room because the hotel cancelled my room and never communicated it to me. They claimed to cancel the room days before the reservation, but Expedia did not email me until after I tried to check in. It was a horrible experience. The front desk agent was very nice, but at no point did any manager offer to talk to me or help me find another place to stay.
Stayed 1 night in Feb 2023
Response from The Detroit Club Front Desk on 20 Feb 2023
Lucia,We're sorry to hear about your experience with Expedia not relocating you sooner. We contacted them earlier in the week to let them know we were overbooked and we couldn't honor the reservation. It is supposed to be Expedia's responsibility to relocate guests when you book through Expedia.

10/10 Excellent

Jordan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing, I was blown away. The room was even better than I thought it would be. The upkeep of the bar, lounges, amazing. It was such a lovely experience.
Stayed 1 night in Feb 2023

10/10 Excellent

Kayhan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of a kind experience
Stayed 2 nights in Oct 2021

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall, a nice stay. Was a bit noisy outside and people coming in late at night being loud. As far as the hotel, very nice, cozy and clean. Bed and pillows were super comfy, which you don't see often in a hotel. Staff was very friendly, courteous and helpful. Would stay again
Stayed 1 night in Jul 2021

10/10 Excellent

Michael

Stayed 1 night in Jul 2021

8/10 Good

Edward James

Stayed 1 night in Jul 2021

6/10 Okay

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Hotel is beautiful. The bed, the sheets and towels are all fabulous. Loved the blackout shades. I suspect the bathroom could have been cleaned a bit more thoroughly- found toothpaste goo on the toilet lid…meh. REALLY enjoyed our dining experience at Bohemia. Had an excellent sever (Jen) who was friendly and knowledgeable. Sommelier was helpful and Chef came by to say hello. There are a couple of things that could be improved- not sure what is Covid related or the norm: please find a way to have COFFEE/tea provided in the room! If you cannot provide in-room dining, then at least have a Keurig or something. Also- there was no valet to come get our bags when we arrived (in the rain) and we carried our luggage up the steps on our own. In our room there was some electrical noise that kept coming in and out all night- couldn’t find the source. Understandable- this building is old. Overall enjoyed our stay. Would come back to dine or for a drink at the bar.
Stayed 1 night in Jul 2021

2/10 Terrible

Shannon

Stayed 1 night in Jul 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jul 2021

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was like stepping back in time, we loved it! The staff was very friendly.
Stayed 1 night in Jul 2021

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Pretty But Not Worth the $
Hotel and room were beautiful. Customer service was poor. Valet didn't even open our doors or offer to get a cart for our luggage. The manager brought one after I complained. For the price of the room and valet, it was disappointing, including no car service. We missed our Saturday night boat tour by 5 minutes because there was no car service, uber was so slow, and the Valet was slow. Also, I would've sworn it was a brothel the way women were dressed and considering the dress code. My wife couldn't wear a hat but women can wear a dress that shows it all...
Stayed 1 night in Jun 2021

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service
Better Suited For Staycationers
The staff are very accommodating. But Be aware of a few things at this property. If I had known before we booked, I’m not sure I would have continued the booking. 1. Free wifi but no USB ports and the electrical outlets are not conveniently located in the room. There are none by the bed to plug devices in and there is No clock with USB ports either. 2. There is a dress code in the hotel. It is a 19th century gentleman’s club and In keeping with that theme, there is a dress code that does not allow shorts, sneakers, sweatshirts, hoodies, ball caps (unless going to/from the gym), holey jeans or pants, and other things that I don’t remember. The dress code is enforced in the restaurant & lobby bar. you sign a pledge that you understand & agree to the rules of the dress code when you check in. 3. There is only one restaurant which is only open for dinner. There is no room service and food deliveries are not allowed. We didn’t like the restaurant menu and didn’t eat there. there are really no reasonably priced restaurants or fast food around the hotel. They have a “mini bar” in the room but it is overpriced with few options. 3. Their cigar bar smoke at night permeates through the guest floors and rooms and just makes everything stink. 4. The hallways are very dark. There are big fixtures but they give off more glare than light. 5. They advertise in room slippers but we had none.
Stayed 2 nights in Jun 2021

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone was so helpful and nice. Very informative as well. We really enjoyed our time.
Stayed 1 night in Jun 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2021

10/10 Excellent

Alexander

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2021
Response from The Detroit Club on 21 May 2021
Hi Alexander, Thank you very much for your review! We appreciate you taking time out of your schedule to provide us with feedback. We look forward to seeing you again soon!

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an incredible experience at this hotel. It was so clean, and the staff was so friendly!
Stayed 1 night in May 2021
Response from The Detroit Club on 21 May 2021
Thank you so much for your review! We pride ourselves on being a clean and friendly space and we are so happy that you enjoyed your stay. Hope to see you again soon!

8/10 Good

Verified traveller

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Mar 2020
Response from Suzette, Front Office Manager on 14 Mar 2020
Thank you.

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great area
The staff was super friendly and the hotel is absolutely gorgeous!
Stayed 1 night in Mar 2020
Response from Suzette, Front Office Manager on 14 Mar 2020
Thank you.

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2020
Response from Suzette Daye, Front Office Manager on 17 Mar 2020
Thank you and we hope we see you in the future.

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All night noise from other side of wall in 409 It was difficult to sleep
Stayed 1 night in Feb 2020
Response from Suzette, Front Office Manager on 14 Mar 2020
We are so sorry that you had a difficult time sleeping. Did call the front desk and make a complaint? Normally if we ever get a guest complaint we try to fix the problem ASAP. I do apologize.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Above and beyond our expectaions
Beatiful hotel and wonderful service. They went above and beyond our expectations!
Stayed 1 night in Feb 2020
Response from General Manager on 23 Feb 2020
Thanks so much for your choosing the Detroit Club and for leaving such a lovely review!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Feb 2020
Response from Suzette Daye FOM on 17 Feb 2020
Thank-you.

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2020
Response from FOM on 17 Feb 2020
Thank you.

10/10 Excellent

MikeB., Rochester, MI

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very charming and distinctive decor with over the top and friendly service. Only complaint was some street noise from Peoplemover, but otherwise excellent.
Stayed 1 night in Feb 2020
Response from FOM on 17 Feb 2020
Thank you for being our guest. The PeopleMover is also a plus for traveling in the downtown loop. Next time, just ask front desk to put you on the opposite side.

10/10 Excellent

Gordon

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2020
Response from FOM on 17 Feb 2020
Thank you.

10/10 Excellent

David

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly Recommended
The hotel was amazing, one of the best experiences in a hotel I have ever had. And I have been to over 56 countries so I have stayed in a lot of them! I was only there for 1 night for business, wish I had more time there. The only disappointment was it wasn't clear on the site that all of their lounges were closed on Monday, and I just so happen to be staying there on a Monday. It was clear after digging on their website, but on hotels.com it was not. I did call hotels.com to complain, they gave me a $50 credit, but I would have rather spent that at what looked like some amazing lounges! I absolutely will stay here again next time I am in Detroit, hopefully not on a Monday night! But highly recommend it, staff was amazing, room was great, great experience with what I was able to experience!
Stayed 1 night in Feb 2020
Response from FOM on 17 Feb 2020
Thank you for your kind words and please contact Suzette the next time you get the opportunity to come to Detroit.

6/10 Okay

Verified traveller

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
First，the hotel is a boutique hotel with only 10 rooms. the decor is beautiful. it is clean, the bed is comfortable, the front desk is warm and welcoming. Second, unfortunately, the room we were in was extremely noisy. feels like we were on a plane. We were told that the exhaust fan in the kitchen was right next to our room. The noise did go away at 11:22 pm but went back on at 9 am. It didn't bother us tremendously because we went out for a show in the evening. but they do need to fix this issue, or you may want to make sure not to get that room( Rm 407). there were other minor issues like no USB charger, lukewarm shower water, no slippers, no luggage rack, no dresser, no pot to make your own hot water, and a tiny bit sewer smell from the tub( my husband fixed it by running some water to seal it), but the front desk responded quickly and brought what we needed. Third, my least pleasant experience was the brunch. we went there right after check out, we were the second guests there, ordered simple dishes and waited for 45 mins, by the time the toast was brought to our table, it was cold. I finally lost patience by then. if you are not an extremely patient and kind person, maybe there is not a place you should stay. or just do not eat there. But if you are willing to take an adventure and try some different experience than the chain hotels, and don't mind to tolerate the imperfection, it is worth for a visit.
Stayed 1 night in Feb 2020
Response from FOM on 17 Feb 2020
Please contact Suzette, Front Office Manager, the next time you decide to stay. Sorry for the unfortunate experience.

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2020
Response from FOM on 17 Feb 2020
Thank you.

10/10 Excellent

Keri, Chicago

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful historic property. We would definitely stay again.
Stayed 2 nights in Nov 2019

6/10 Okay

Randy

Disliked: Staff & service
Stayed 1 night in Nov 2019