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Reviews of Sonder The Randolph

3.5 out of 5
Sonder The Randolph
139 Cadillac Square, Detroit, MI

Reviews

8.8

Excellent

Rating 10 - Excellent. 212 out of 341 reviews" "
Rating 8 - Good. 72 out of 341 reviews" "
Rating 6 - Okay. 27 out of 341 reviews" "
Rating 4 - Poor. 15 out of 341 reviews" "
Rating 2 - Terrible. 15 out of 341 reviews" "

9.0/10

Cleanliness

9.6/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

William

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Parking lot next door was an adventure as we were locked out waiting for attendant to show up and had to be let in and out by a kind woman from the 7-11:(
Stayed 2 nights in Apr 2024

10/10 Excellent

Kimberly

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The property is located within walking distance of shopping, dining, and entertainment. While visiting we went to a concert and hockey game at Little Caesar’s Arena. Very quick and easy walk. Also close to the walkway along the river. Apartment had everything that we needed for the weekend. There are several parking garages within two blocks for easy parking. Would recommend this property.

10/10 Excellent

Terietta

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
This was a great option for DT. Clean, good location and used spot hero to find a parking spot. The only issue is the app didn’t work to open the outside door. Maybe bc it was cold?? I would stay again.
Stayed 3 nights in Mar 2024

10/10 Excellent

Megan

Stayed 3 nights in Feb 2024

10/10 Excellent

Bryan

Liked: Cleanliness, amenities, property conditions & facilities
No parking
Stayed 2 nights in Feb 2024

10/10 Excellent

Bruja

Stayed 2 nights in Feb 2024

10/10 Excellent

Shonetta

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The Randolph was beautiful, roomy, efficient and accommodating! The view was amazing! Although the parking was not as pleasant, we will definitely be reserving in the future!!
Stayed 2 nights in Feb 2024

10/10 Excellent

Maria

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
The bed was comfortable…. It was a nice studio…. Detroit can do better and needs to clean up there city it could be a beautiful place….
Stayed 3 nights in Feb 2024

10/10 Excellent

CARLA

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Feb 2024

8/10 Good

Patricia

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Feb 2024

10/10 Excellent

Kathryn

Travelled with family
Liked: Cleanliness, property conditions & facilities
Great location, very clean, loved washer dryer, coffee, toiletries. Can be expensive to park in this area so plan that in advance. Great value overall
Stayed 2 nights in Feb 2024

10/10 Excellent

Jacqueline

Travelled with family, Travelled with group
Liked: Cleanliness, room comfort
What a great location to stay in! The area was super nice and the room itself was super clean! It was super comfy and cozy, I definitely would and will stay again. Definitely recommend.
Stayed 3 nights in Jan 2024

10/10 Excellent

Samuel

Business traveller
Liked: Cleanliness, room comfort
Stayed 4 nights in Jan 2024

8/10 Good

Anthony

Liked: Cleanliness, room comfort
Stayed 1 night in Jan 2024

8/10 Good

Gary

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Jan 2024

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, room comfort
Stayed 2 nights in Jan 2024

10/10 Excellent

Geroge

Stayed 3 nights in Jan 2024

10/10 Excellent

Ben

Liked: Cleanliness, property conditions & facilities
Loved in. So easy. So clean. So relaxing. Perfect spot to attend sporting events and if you want to shop! Highly recommend
Stayed 3 nights in Jan 2024

6/10 Okay

Adam

Travelled with group
Enjoyable
Great location
Stayed 4 nights in Jan 2024
Response from Sonder on 15 Jan 2024
Hi Adam, thank you for your feedback. We do our best to make every stay enjoyable, and we apologize for falling short here. We'll work to improve for the future. We hope to host you again and show you a better experience.

10/10 Excellent

Mary

Travelled with family
Liked: Cleanliness, room comfort
Perfect for a family getaway
This was a perfect choice for a family stay - enough room for us all to spread out and have some privacy. The laundry amenities came in handy to dry our coats during a winter storm, and the kitchen was nice to have for preparing our own snacks. The hotel is well situated for family adventures, with an arcade across the street and walkable access to sports stadiums and Mom’s Spaghetti. There was a bit of street noise in the night from snowplows. Would definitely stay here again.
Stayed 2 nights in Jan 2024

10/10 Excellent

Lee

Stayed 2 nights in Jan 2024

10/10 Excellent

David

Stayed 7 nights in Dec 2023

6/10 Okay

Verified traveller

Liked: Cleanliness
Stayed 3 nights in Dec 2023
Response from Sonder on 12 Jan 2024
Your feedback is appreciated. We’re sorry to see your stay fall below our standards. We’re constantly working to improve, and we’ll utilize your review to help. We’d love to host you again and show you a better experience.

10/10 Excellent

Herbert

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very nice view of the city
Stayed 4 nights in Dec 2023
Response from Sonder on 9 Jan 2024
Hi Herbert, thank you for staying with us and leaving a review. We’re thrilled to hear about your experience. We hope to host you again soon at one of our many locations around the globe.

10/10 Excellent

michelle

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Sonder on 9 Jan 2024
Hi Michelle, we appreciate your review. It’s great to see you enjoyed your experience with us. We hope to see you again soon in one of our 40+ cities worldwide.

10/10 Excellent

Chantel

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Dec 2023

10/10 Excellent

Michael

Liked: Cleanliness, property conditions & facilities
Awesome stay

4/10 Poor

Maxhelle

Stayed 3 nights in Dec 2023
Response from Sonder on 24 Dec 2023
Hi Maxhelle, thank you for leaving a review. We’re sorry your stay fell below expectations. We’d love to hear more details about your experience. Please feel free to reach out to our 24/7 support team. We look forward to hearing from you soon.

10/10 Excellent

toni

Travelled with group
Liked: Cleanliness, room comfort
Stayed 3 nights in Dec 2023

8/10 Good

Anthony, Jersey City

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Dec 2023

10/10 Excellent

Connor

Liked: Cleanliness, room comfort
Stayed 2 nights in Dec 2023

10/10 Excellent

Sierra

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
we stayed 2 nights and had a great time. The apartment is what it looks like online. Clean and spacious with great amenities. We were on the fifth floor and had no noise issues at all. Sonder was also very responsive to any concerns we had.
Stayed 2 nights in Dec 2023

10/10 Excellent

Taryn

Liked: Cleanliness, property conditions & facilities
The no free parking lot included made it hard to find somewhere to park nearby where you could park overnight and close to the hotel
Stayed 1 night in Dec 2023

4/10 Poor

Jason

Stayed 2 nights in Dec 2023
Response from Sonder on 2 Jan 2024
Hi Jason, thank you for leaving a review. We’re sorry your stay fell below expectations. We’d love to hear more details about your experience. Please feel free to reach out to our 24/7 support team. We look forward to hearing from you soon.

10/10 Excellent

Kristopher

Business traveller, Travelled with family, Travelled with group
Liked: Cleanliness, room comfort
Stayed 3 nights in Dec 2023

10/10 Excellent

Elisah

Stayed 3 nights in Dec 2023

10/10 Excellent

Elizabeth

Travelled with group
Liked: Cleanliness, room comfort
We had an initial bump when it came to check in. The security staff is amazingly helpful. They helped us to realize we were at the wrong location. Once we got there, we were delighted with the quality of the apartment. It was stylish and clean. I would stay again in a heartbeat.
Stayed 2 nights in Dec 2023

10/10 Excellent

Lisa

Liked: Amenities
I loved everything about my location! Being from Florida I felt extremely comfortable and it felt more like a home than a visit ! Thank you Sonder !! See you soon
Stayed 3 nights in Nov 2023

8/10 Good

Terrence

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Excellent location with good transportation options. Nice apartment with accessories to do light food prep. Washer/dryer combo, coffee maker, toaster, microwave TV etc…
Stayed 2 nights in Nov 2023

10/10 Excellent

Vanessa

Stayed 2 nights in Nov 2023

10/10 Excellent

Anthony

Travelled with family
Liked: Amenities, property conditions & facilities
I'm from Detroit I was amazed at how it was renovated beautifully done
Stayed 3 nights in Nov 2023

8/10 Good

Diana

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Nov 2023

10/10 Excellent

Jeffery

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Place was nice and close to everything downtown Detroit.
Stayed 2 nights in Nov 2023

10/10 Excellent

Shawanna

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Nov 2023
Response from Sonder on 8 Dec 2023
Hi Shawanna, we appreciate your review. It’s great to see you enjoyed your experience with us. We hope to see you again soon in one of our 40+ cities worldwide.

8/10 Good

Luis

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Location, near restaurants and walking distance to downtown. Did not enjoy the noise, and street parking was a little difficult during the day
Stayed 4 nights in Nov 2023

10/10 Excellent

Linda

Travelled with family
Liked: Cleanliness, property conditions & facilities
Great location to visit Ford Field. Roomy apartment with all you need in the kitchen. TV isn’t on cable so the shows we could watch were not major network ones. Don’t expect luxury but it’s a great place on a budget and the two bedrooms worked well for us. We were on floor 2 and had no noise issues.
Stayed 2 nights in Nov 2023

10/10 Excellent

Kimberly

Liked: Cleanliness, room comfort
Stayed 2 nights in Nov 2023
Response from Sonder on 8 Dec 2023
Hi Kimberly, we appreciate your review. It’s great to see you enjoyed your experience with us. We hope to see you again soon in one of our 40+ cities worldwide.

10/10 Excellent

Cari, Bothell

Liked: Cleanliness, property conditions & facilities
Response from Sonder on 8 Dec 2023
Hi Cari, thank you for your kind review. We’re glad you enjoyed your stay, and we can’t wait to host you again.

10/10 Excellent

Monica

Stayed 3 nights in Oct 2023
Response from Sonder on 8 Dec 2023
Hi Monica, thank you for your kind review. We’re glad you enjoyed your stay, and we can’t wait to host you again.

10/10 Excellent

Julie

Liked: Cleanliness, room comfort
We absolutely loved staying at the Sonder Randolph in Detroit. We’ve always stayed at the high end hotels but definitely want to stay at the Sonder Randolph from now on. Everything we need is right around us including parking. Unfortunately we were trying to stay December 1 through December 3 but unfortunately found there’s nothing available. We are hoping this is a mistake.
Stayed 2 nights in Nov 2023