"The property was very quiet and relaxing. The staff was very nice especially cleaning ladies and front desk clerk Adasia. The security guy for gate was very helpful . The swimming pool guy also nice .
I sent emails prior to coming to negril , no one answered them for transfer from air port to hotel . However thank you JUTA TOURS IN AIRPORT they got us safely to resort .
The continental breakfast was only WARM watermelon and two Pieces of pineapple with two mini muffins and 4 slices of toast . You have to purchase your actual breakfast if you want eggs and a meat, However there was almost 85% of menu they did not have .
So you were left to go outside the resort to
Eat breakfast .
The restaurant on resort was closed the entire time if we wanted to stay on resort . Thank goodness for the next door resort coco lapalm for our first night there so we can get something to eat after our 1.5 hour travel to negril from airport .
The pool did not look kept at all , very dirty . Which was discouraging from indulging . The beach access was amazing however the bedside beds was unkept dirty and broken .
The bedrooms was clean and tv was good ! Balcony was cool place to reset after the excursions , or do tiktoks!
Overall the experience in Negril was good ! The resort experience was lackluster and left you yearning for more .
Please do some upgrades and/ or sell to someone that will market and maintain the property. The location is top tier ! You are missing out on a lot"