Cari Hotel di Bahagian Barat

"Great resort, friendly staff, foods was excellent, beautiful place. Highly recommend! "

"."

"On site staff is very friendly but "

"Fabulous holiday at the Sheraton "

"Resort is in dire need of renovation, with multiple issues/appliances falling apart etc. The kids don't care though, still loved it. Staff lovely and helpful, but overwhelmed and desperately understaffed by the looks. If price is ok and you have young children, its still a good stay, but would strongly recommend staying away if childless/older children in favour of other options until they sort themselves out."

"Beautiful island and largely lovely staff. Rooms are dated. Fitness centre isn’t really a gym it’s a bunch of dumbbells. Main issue we had though is that there were cats roaming the main restaurant one evening, complained to staff to see if they could shoo them off and they just laughed at us. A few minutes later one jumped on our toddler and ruined our meal and left her very scared of the restaurant for rest of the trip."

"Great place to stay especially for kids. Would highly recommend to stay here."

"I booked this resort for myself and my two daughters and it was so beautiful. The beach waters are literally crystal clear turquoise water. The snorkeling was beautiful. The coral was so bright. The staff was 10 out of 10 so pleasant so kind willing to go above and beyond to make your stay happy. Special shout out to the all the bartenders especially Fresh and Ami. Una and Bill were very very helpful with everything. I will most definitely return. "

"Very nice facility . Good for the family.Staff are amazing. Exemptional service. "

"The staff were pleasant but needed additional training. They were unable to deal with situations that didn’t run smoothly and every day small things were a problem, especially around delivering drinks and food to the table. We would wait hours with children and still things didn’t turn up even though we would ask many times. This was the same with housekeeping and not having items delivered to the room such as towel towels etc."

"Terrible customer service"

"We had a fantastic stay during the Easter break. The place is a paradise!! Thanks you Serenity for your fantastic service! A big thank you to everyone for looking after us during the cyclone. We WILL be back again! "

"I was really impressed with the service, food and well maintained facilities. So easy to get to and a quick taxi ride into Port Denarua."

"Very poor service,the air conditioning was not working amd we were only told about the check in was done ....and told will provide fan but wasnt provided.we asked for our refund so we can move to some othe hotel which was approved but till date we haven't received our received....i already called the hotel for follow up but no reply "

"Absolutely Beautiful Staff that make Castaway so very special & their happiness is contagious. We were there last as a young family & this trip back with them as adults, their partners & grandchildren, it still has its magic affect, no one wanted to go home & definitely all will be back . "

"Great hotel! 5 Stars. Everything was amazing all around. We traveled from the United States. We would stay again. Thanks for a great time!"

"Room was very clean, great staff but everything is slow, Fiji time. One bedroom suit, shower water goes everywhere. Need shower curtains or glass wall"

"Amazing time on Malolo Island resort, from the warm welcome and lei greatings, to the staff who are so attentive and took a great care of our family of seven! Would highly recommend!"

"El personal es lo MÁXIMO, el spa esta deli"

"Its was excellent very friendly staff nd breakfast was good as well"